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Hotel Isabel

3.0 star property

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Photo gallery for Hotel Isabel

Courtyard view
Handrails in hallways
In-room safe, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(53 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Isabel is next to Zócalo de Puebla and Palafoxiana Library. This 3-star hotel has 44 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and free valet parking.

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Palafoxiana Library - 3 min walk - 0.2 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬2 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Isabel

Hotel Isabel features a gym, free WiFi in public areas, and a business center. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a meeting room, an arcade/game room, and a terrace.
47-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and phones.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Are free cancellation options available at Hotel Isabel?

Hotel Isabel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see around Hotel Isabel?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Palafoxiana Library, and within a short walk of Los Sapos Bazaar. You'll also find Amparo Museum and Candy Street less than a mile away.

Is there parking available at Hotel Isabel?

Yes, valet parking, self parking and long-term parking are free at the hotel.

Does Hotel Isabel include a casino on the premises?

No, Hotel Isabel doesn't have a casino.

Will I find an indoor pool at Hotel Isabel?

No, there is no indoor pool at this hotel.

Is Hotel Isabel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and courtyard views.

Are there hot tubs at Hotel Isabel?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hotel Isabel have a restaurant with a breakfast menu?

Yes, Hotel Isabel serves a full breakfast each morning for a surcharge from its snack bar.

Will Hotel Isabel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Isabel.

Does Hotel Isabel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Isabel?

The closest major airport to Hotel Isabel is Puebla Intl. Airport (PBC), which is 22.7 mi away (44 minutes by car).

Can I book a room with a balcony at Hotel Isabel?

No, at Hotel Isabel, there aren't any guestrooms that list a balcony.

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My hotel room was not as clean as it could be. I knew from the pictures online that the rooms were dark, and that proved to be accurate. The staff was wonderful, however, and it was a fair price for what I received.
Stayed 3 nights in Nov 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, amenities
Quedamos enamorados de este lugar. Cómodo, limpio, buena atención, restaurante con menu buenísimo, atención excelente, céntrico y el precio justo para nuestro presupuesto. Gracias por su atención!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Nov 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities
Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
The room was ample, comfortable and very clean. Location was amazing, and the price of the stay, superb! Will definitely consider staying at Hotel Isabel again when I visit beautiful Puebla.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ulice, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff, and the cleaning was great,, but they needed more amenities in the room, like body lotion, kleenex, the little extras
Stayed 4 nights in Nov 2025

10/10 Excellent

S D

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Anel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location close to everything!
Stayed 3 nights in Oct 2025

8/10 Good

Elsa Marisol

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Elsa Marisol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciónes muy Limpias , solo que que la Habitaciónes de una cama son muy pequeñas , vi 3 de mis Compañeras de viaje y estuve en la de 2 camas muchas mas amplia.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance and the staff was lovely
Stayed 2 nights in Oct 2025

8/10 Good

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great about hotel location, Clean , services. only complain was a bit noisy at lobby echo
Stayed 3 nights in Sep 2025

10/10 Excellent

Melody

Stayed 3 nights in Sep 2025

8/10 Good

Jorge

Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2025

10/10 Excellent

Zsófi

Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jul 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, cleanliness. No 24 hr room service
Stayed 1 night in Jul 2025

8/10 Good

HECTOR

Traveled with family
Liked: Cleanliness, staff & service
Good place, it just needs some updates, but the staff is so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Leidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ana

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel muy céntrico, el cuarto era muy pequeño y la cama algo incómoda pero para el precio que pagué está muy bien.
Stayed 1 night in Jul 2025

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