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Hotel Isabel

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Handrails in hallways
Hallway
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

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Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Isabel is within a 5-minute walk of popular attractions such as Zócalo de Puebla and Puebla Cathedral. This 3-star hotel has 44 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and free valet parking.

What's nearby

  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly hotel with free valet parking and a fitness center
Hotel Isabel features a gym, free WiFi in public areas, and a business center. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include a meeting room, an arcade/game room, and a terrace.
47-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and phones.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Are free cancellation options available at Hotel Isabel?

Hotel Isabel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see around Hotel Isabel?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Puebla Cathedral. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Is there parking available at Hotel Isabel?

Yes, valet parking, self parking and long-term parking are free at the hotel.

Does Hotel Isabel include a casino on the premises?

No, Hotel Isabel doesn't have a casino.

Will I find an indoor pool at Hotel Isabel?

No, there is no indoor pool at this hotel.

Is Hotel Isabel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and courtyard views.

Are there hot tubs at Hotel Isabel?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Isabel have a restaurant with a breakfast menu?

Yes, Hotel Isabel serves a full breakfast each morning for a surcharge from its snack bar.

Will Hotel Isabel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Isabel.

Does Hotel Isabel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Isabel?

The closest major airport to Hotel Isabel is Puebla Intl. Airport (PBC), which is 22.7 mi away (43 minutes by car).

Can I book a room with a balcony at Hotel Isabel?

No, there aren't any guestrooms with balconies at Hotel Isabel.

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 904 reviews
Rating 8 - Good. 231 out of 904 reviews
Rating 6 - Okay. 53 out of 904 reviews
Rating 4 - Poor. 19 out of 904 reviews
Rating 2 - Terrible. 25 out of 904 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,amazing view of the cathedral,self parking close by, but need to leave the key, but very safe, the only issue I found was the echo in the rooms that connected to the service areas that resonate inside the rooms,but overall it was a nice stay
Stayed 2 nights in Feb 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025

10/10 Excellent

mario, Sebring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción a un excelente precio
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen hotel para disfrutar del centro de la ciudad.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puebla Centre

It was an excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Th staff at the hotel was great. And the location in the middle of the historic quarter is perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nais
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Puebla.
Stayed 1 night in Jan 2025

6/10 Okay

Kemper

Liked: Cleanliness, staff & service, room comfort

Great place but noisy which is a biggie

Great location. Rooms are nice and modern. Stylish. But, there are negatives. The shower leaked water all over the floor and the knob to start it was placed such that the shower would spray you because you had to get in front of it to turn it on. The desk had no outlet for power. The tv did not work. The safe had no instructions and the staff gave me the wrong instruction in person so I ended up having to look on the Internet for instruction. They gave me a room that the maid was still in at first and she wouldn’t even answer the door to tell me when she was going to be done so I gave up waiting. But WORST is the noise. I had a room with a door directly off the lobby and they play loud music all day that echoes in the atrium and into your room. It’s pleasant music but loud. And there is all kinds of activity early in the morning that wakes you. Finally, they put this rubber mattress cover on the mattress that is hot and noisy. I took it off the bed in the middle of the first night. I’d stay here again but definitely not in a room off the atrium. Everyone was pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minute walk to Zocalo. Lots of shops and restaurants nearby. Room was located on the back of hotel away from the street. No window, just a door window facing courtyard. Small room but very clean. No lotion or wash cloths. No iron or iron board. King size bed was firm but comfortable. Pillows were ok. Definitely would stay here again!
Stayed 4 nights in Dec 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near the city central a lot of places to vist
Stayed 2 nights in Jan 2025

10/10 Excellent

vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by.
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Easy to find and parking was available (which is a big deal in Puebla). The staff was amazing!!
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y precio
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Is near to every thing
Stayed 2 nights in Dec 2024

8/10 Good

Bridgette

Stayed 1 night in Nov 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience and service received was great!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and enjoyed my stay.
Stayed 1 night in Dec 2024

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