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Recent guest reviews

We loved the location, their restaurant, and the friendliness of the staff.

Great location in downtown Puebla (Centro histórico).

Central location near everything. Super clean. Xtra touches ,,, chocolates , free bottles of water , agua fresca at the front desk when u walk in.

The housekeeping service was great! The cleaning lady was very helpful and nice!

Location was excellent, internet service very poor,some improvement with stuff , I had to prove papers for the continental breakfast.

Nice, neat and close to the Zocalo!! Even though the rooms were a little small. I would stay here again.

Hotel location was great and was quite close to all of Puebla's major downtown attractions. It's a nice petite 3 start hotel type in my opinion. Only a couple of issues: My reservation name/last name was mispelled so they had a hard time finding it. The Front desk agent who checked us in was kinda questioning the rate I had prepaid through [...]and ended up calling his manager over the phone to confirm info and you can only watch one channel in the room's t.v, other than that everything else great, very clean hotel though...

DO NOT STAY HERE. The hotel staff was IMPOLITE and INEPT. When we checked in the hotel had a number of rooms vacant yet we were given a room next to a boisterous student group. We were unaware of their presence until they began running around and yelling at 2 am. We called reception and asked them to please tell the group to keep it down or give us a different room. We called them 3 times and the hotel did not give us a new room nor intervened with the student group. We had a HORRIBLE night! In the morning we talked to management to complain and they told us they only had one person on night duty who couldn't deal with every problem. What TERRIBLE service! The hotel was unable to deal with a simple problem and they were rude to us. I WILL NEVER STAY HERE AGAIN!

The hotel was located very close to downtown Puebla. When we checked in we were given complimentary breakfast of coffee and pasties and the staff was very nice. The room had a great view to the church across the street.

We had a late check-in and were expected. The room was fairly modern and the beds were comfortable, however, there was construction going on outside and a jackhammer was uses off and on the whole night. We would have liked to have a chair in the room to use the writing desk. Two bottles of water were provided free of charge but no glasses in the room or bathroom. Also it would have been nice to stock the bathroom with some toilet paper, only a few sheets remained on the roll. The breakfast which was included was skimpy, no juice available. The price was great so for this reason we would still recommend the hotel.

The Senorial is a convenient, clean and inexpensive place to stay. It did not have great extras like late night room service or a nice pool. But, when visiting Puebla you have so much to do, that staying at your hotel would be a waste of a vacation. El Senorial is within a short walking distance to the Zocalo or the town plaza. If you plan on spending a lot of time in your hotel, then you might want to find a larger hotel with more amenities. But, if you are on a budget and only need a private place to crash, then El Seronial is a good buy.

El servicio de parking Exelente, el restaurante Exelente , Creo uno de los mejores de puebla.

Personal muy eficiente y amable, muy buena ubicación,

C.4 Norte No 602 (entre 6 y 8 Oriente) Puebla PUE

Hotel highlights

  • Walking distance to Puebla Cathedral and Zocalo Square
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Puebla Historic Center, Hotel Senorial is within a 10-minute walk of popular sights such as Puebla Cathedral and Zocalo Square. This 78-room, 4-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free valet parking.


Dining

Enjoy dining at El Anafre Rojo, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

All 78 air-conditioned rooms feature free bottled water, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers and free toiletries.


Property features

Renovated in 2015, Hotel Senorial offers a fitness center, free WiFi in public areas, and a meeting room. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Standard Single Room

1 Double Bed | Sleeps 1

Junior Double Room

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Double Room

2 Double Beds | Sleeps 4

Guest reviews for Hotel Senorial

Everyone (2) Couples (4) Family (6) Friends (2)
5
Family Family

We loved the location, their restaurant, and the friendliness of the staff.

By on Dec 30, 2019

Review comment responded on Jan 1, 2020

Greetings! We are so glad that you have shared a little bit of your experience to us, also we are happy that we covered your expectations about our service! Your comments are so important to us! and also, it helps us to be better each day! For all the team from Hotel Señorial! Thank you so much! and hope to see you very soon! We wish you a very nice day!

5
Everyone

By on Jul 10, 2019

Review comment responded on Jul 13, 2019

Buenos dìas, Muchas gracias por compartir parte de su experiencia con nosotros, le suplicamos que si cuenta con alguna sugerencia, no dude en comentarla. Esperamos verlo nuevamente en esta hermosa ciudad de Puebla. Le deseamos tenga un excelente dìa.

5
Family Family

Great location in downtown Puebla (Centro histórico).

By on May 21, 2019

Review comment responded on May 21, 2019

Hello there, It is amazing that you have feedback us, yo share a littl bit of your experience with us. Your feedback is very important, it helps us to keep grow and improve our service each day. We are so happy that everything in your stay was good, that means we are in the good way. Thank you so much again, and from all the team, we wish you a very nice day.

5
Partner Couples

Central location near everything. Super clean. Xtra touches ,,, chocolates , free bottles of water , agua fresca at the front desk when u walk in.

By on Feb 22, 2019

Review comment responded on Feb 26, 2019

Greetings! We are so glad that you have shared a little bit of your experience to us, also we are happy that we covered your expectations about our service! Your comments are so important to us! and also, it helps us to be better each day! For all the team from Hotel Señorial! Thnak you so much! and hope to see you very soon! We wish you a very nice day!

4

i didn't like the smell of the sewer

Everyone

The housekeeping service was great! The cleaning lady was very helpful and nice!

By on Nov 10, 2016

3

friends in vacation

Friends

Location was excellent, internet service very poor,some improvement with stuff , I had to prove papers for the continental breakfast.

By on Nov 20, 2012

4

nice stay

Couples

Nice, neat and close to the Zocalo!! Even though the rooms were a little small. I would stay here again.

By on Aug 25, 2011

3

great location for a cozy petite hotel!

Friends

Hotel location was great and was quite close to all of Puebla's major downtown attractions. It's a nice petite 3 start hotel type in my opinion. Only a couple of issues: My reservation name/last name was mispelled so they had a hard time finding it. The Front desk agent who checked us in was kinda questioning the rate I had prepaid through [...]and ended up calling his manager over the phone to confirm info and you can only watch one channel in the room's t.v, other than that everything else great, very clean hotel though...

By on Apr 25, 2011

1

worst hotel ever!

Family

DO NOT STAY HERE. The hotel staff was IMPOLITE and INEPT. When we checked in the hotel had a number of rooms vacant yet we were given a room next to a boisterous student group. We were unaware of their presence until they began running around and yelling at 2 am. We called reception and asked them to please tell the group to keep it down or give us a different room. We called them 3 times and the hotel did not give us a new room nor intervened with the student group. We had a HORRIBLE night! In the morning we talked to management to complain and they told us they only had one person on night duty who couldn't deal with every problem. What TERRIBLE service! The hotel was unable to deal with a simple problem and they were rude to us. I WILL NEVER STAY HERE AGAIN!

By on Mar 2, 2011

4

great place

Family

The hotel was located very close to downtown Puebla. When we checked in we were given complimentary breakfast of coffee and pasties and the staff was very nice. The room had a great view to the church across the street.

By on Jan 31, 2011

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