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Four Points By Sheraton Puebla

4.0 out of 5.0
  • Free WiFi in rooms and ...
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Recent guest reviews

Located about 15 minutes outside of the historical city center of Puebla, is this two-year hotel that offers contemporary and modern amenities. The staff are very helpful. The hotel has a chic and minimalist vibe. The rooms are slightly smaller than the average size, but offers the comforts you need. The rooms have a lot of storage space with modern amenities. The only negative about the rooms which doesn’t affect my rating are the doors. They don’t close quietly. The gym is small but offers basic cardio equipment and free weights with a serene view of the outdoors. Adjacent to the gym is a small pool area. The breakfast buffet offers a small variety of cereals but offers a variety of fruits, cheeses, omelette station, and a variety of Mexican dishes. We also had dinner in the restaurant multiple nights. The menu offers a variety of meat and vegetarian options. I highly recommends the pesto pasta, salads, and vegetable kebab. The staff at the restaurant were friendly and the service was excellent. The main lobby offers an open area of coworker and individual space with a variety of photography and art books. In terms of convenience, there is a fast food store next to the hotel and a pharmacy one street away. There’s also A Walmart about a 12 minute walk from the hotel where you can buy just about anything. If I were to return to Puebla in the future, I would definitely stay at this hotel again.

All in all 10 out of 10 experience. Helpful friendly staff, clean modern comfortable rooms, good food and great service. Due to Marriott status I was upgraded to a room with a balcony and welcomed with a personally decorated cookie platter. They really went above and beyond.

I've stayed in this hotel a few times and totally recommend; however, I had a small problem last time I stayed and I hope it will be fixed soon. The AC was cooling enough and I had to call maintenance guy twice. It was a temporary fix. Also the AC to very laund. The good thing is the location, service and fairly new hotel.

We had a great time at Four Points by Sheraton in Puebla!! The hotel is beautiful, very clean, the service wonderful and all the staff was awesome, we got a terrific view of the volcano, we totally recommend this hotel! At breakfast time ask for Perla or Luis they are incredibly nice people they made our meal time great!!!

The hotel is brand new, their people it’s so friendly. Breakfast is around $10. Very good value. They have mix of american breaksfast and traditional mexican food. Bed confort on scale 1-10, I will give 9. Big screen tv and the leave bottle of water on daily basis.

Great hotel. Excellent meals. Amazing service. We enjoyed a lot our stay here. Everyone was very kind and helpful. The only bad thing is the smell of the pillows. Also, the room was too hot, even with the air turned on.

I experienced some very long travel days leading up to this trip, so booked this night with the idea of getting some rest. Check in was friendly and fast. Front desk staff provided me with some excellent advise. The hotel location is a bit far from the centre of town. Rooms were very basic and typical of a Four Points. Bedding super comfy and bath appointed with all the basics. Exactly what I expected! I ordered room service and ate breakfast in the dining room... both were excellent. Breakfast buffet was vast and had many local as well as items for a more simple palette. The rooftop pool seemed unused, as did the gym. Both available and very modern. Highly recommend this hotel if you are travelling in this area.

This hotel is really outstanding in style. The lobby is beautiful with vintage yet modern decorations. The room was beautiful inside with even some literature books to enjoy including one for kids. I enjoyed so much my stay at this hotel. I had higher floor room with great views of Malinche volcano. The only inconvenient was the proximity to the elevator which sometimes you could hear the noise. Staff were very friendly.

This hotel is excellent. Very clean and the rooms we have had have been excellent. The service at the hotel is first class. Jorge and Omar at the front desk were always very helpful and polite. The breakfast served in the morning is absolutely worth the price. Excellent service, great coffee, and the selections available are excellent and fresh. We have stayed at this hotel twice and it has not disappointed us at all. Look forward to returning again soon.

The hotel looks very new, is polished, modern, functional and even smell delicious. The staff is very good and very smiley. Rooms are modern and comfortable, I loved the shower! The only thing that was a turndown, it was that above my room there were moving furniture or something because there was some noise. I called the front desk and they sent someone and the noise stopped after some minutes. This is very IMPORTANT to me, they have very good cradles for babies and toddlers. I have visited many other hotels and this one has the best cradles by far, so don't hesitate and ask for them! I used two and fitted perfectly in one King Size bedroom. It has a nice and complete gym and a warm pool to relax. The location is good too, I choose one between the Center and Angelopois and this one is very good. The restaurant is also good and has buffet.

Boulevard Hermanos Serdssn No 102 Puebla PUE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Located 2.8 mi (4.6 km) from Estrella de Puebla Observation Wheel, Four Points By Sheraton Puebla is within a 10-minute drive of other popular attractions like Centro Expositor. This 4-star hotel has 144 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.


Dining

Enjoy a bite to eat at María Ofelia, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to noon.


Rooms

Guests can expect to find free WiFi and 55-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a coffee maker, free local calls, and free bottled water.


Property features

Four Points By Sheraton Puebla features an outdoor pool, free WiFi in public areas, and conference space. There's free valet parking, and an airport shuttle (available 24 hours) for MXN 350.00 per room one-way. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and a terrace.

Room options

Suite, 1 King Bed, Balcony, City View

King 1 | Sleeps 2

Grand Room, 1 King Bed, City View

King 1 | Sleeps 3

Suite, 1 King Bed, Balcony, City View

King 1 | Sleeps 2

Traditional Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 42 reviews

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.