Hotel Diana

3.5 star property
Hotel with a full-service spa, a quick walk to Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Diana

Terrace/patio
Exterior
Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Restaurant
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
Av 5 Pte #329, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪7 min walk‬
  • Zócalo de Puebla
    ‪7 min walk‬
  • Puebla Convention Center
    ‪15 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

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Room options

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Master Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Diana is within a 5-minute walk of popular attractions such as Palafoxiana Library and Zócalo de Puebla. This 3.5-star hotel has 27 guestrooms and offers a full-service spa, free in-room WiFi, and free valet parking.

What's nearby

  • Puebla Cathedral - 7 min walk - 0.4 miles
  • Zócalo de Puebla - 7 min walk - 0.4 miles
  • Puebla Convention Center - 15 min walk - 0.8 miles
  • Fort Loreto - 4 min drive - 1.4 miles
  • Angelopolis Commercial Center - 6 min drive - 3.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Fonda la Mexicana - ‬2 min walk
  • ‪Tacos Tony - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪La Pasita 2 - ‬2 min walk
  • ‪Taquitos Puebla - ‬1 min walk

About this property

Hotel Diana

Hotel with a full-service spa, a quick walk to Zócalo de Puebla
Guests of Hotel Diana enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. A stay here includes free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a terrace, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi and 42-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include safes and phones.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Laundry fee: MXN 60.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

Are free cancellation options available at Hotel Diana?

Hotel Diana provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to Hotel Diana?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at Hotel Diana?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Hotel Diana?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Thai massages, and couples treatments.

Does Hotel Diana have a casino?

No, Hotel Diana doesn't have a casino.

Will I find an indoor pool at Hotel Diana?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Diana?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Hotel Diana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Diana have a restaurant with a breakfast menu?

No, Hotel Diana doesn't have a restaurant that serves breakfast.

Will Hotel Diana allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Diana.

Does Hotel Diana have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Diana?

The closest major airport to Hotel Diana is Puebla Intl. Airport (PBC), which is 22.8 mi away (44 minutes by car).

Are there rooms with balconies at Hotel Diana?

No, there aren't any guestrooms with balconies at Hotel Diana.

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 339 out of 519 reviews
Rating 8 - Good. 125 out of 519 reviews
Rating 6 - Okay. 25 out of 519 reviews
Rating 4 - Poor. 20 out of 519 reviews
Rating 2 - Terrible. 10 out of 519 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s second or third time’s me I stay here, all staff really friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Emily R, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location in the center of Puebla
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bounsong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, blocks from downtown., good bed, great staff, valet parking excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service
Great staff premises are clean and cozy.
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael, Hewitt

Clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Veysel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff, worth it!
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. The room was clean and the attention was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Jacinto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael, Hewitt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Aug 2024

8/10 Good

Donald, Round Rock, Texas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Great Place!

Quiet, comfortable, clean, and friendly hotel with nice style. Close to everything in historic centro. Easy walking to mercados, restaurants, puestos, bars, and parks. 20 minute Uber to CAPU.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tongping

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Manuel

Stayed 4 nights in Mar 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Once the staff helped us get a room with a window, the stay was very good. When making the reservation I would request a window. The staff did their best, and that was appreciated.
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Plaza. Restaurant and Bar not so good but nice places very close by.
Stayed 5 nights in Sep 2023

8/10 Good

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service excellent
Stayed 1 night in Aug 2023

10/10 Excellent

norma

Stayed 1 night in Jul 2023

10/10 Excellent

Saul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Confortable
Stayed 1 night in Jun 2023

10/10 Excellent

Jaime

Stayed 4 nights in May 2023

8/10 Good

Lori

Liked: Cleanliness, room comfort
The room was clean but sparse. Staff was friendly and it very clean
Stayed 14 nights in Mar 2023