See all properties

Hotel Arbis

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Arbis

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Free daily continental breakfast
Standard Double Room, 1 Bedroom | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Comfort Quadruple Room, Multiple Beds, Non Smoking, Courtyard View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carmen Serdán 36 Santa María la Rivera, Puebla, PUE, 72010
  • Place, Chapel of Santo Domingo
    ‪11 min drive‬
  • Place, Centro Expositor
    ‪14 min drive‬
  • Place, Puebla Cathedral
    ‪28 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • 431 sq ft
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premium Studio

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Minibar, in-room safe, desk, soundproofing

NH Puebla Finsa

Puebla
  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 461 reviews
$60 nightly
The price is $71
Jul 16 - Jul 17
Total with taxes and fees
NH Puebla Finsa

About the neighborhood

Puebla

Located within 2 miles (3 km) of Chapel of Santo Domingo, Hotel Arbis places you within a few miles (5 km) of Galerías Serdán. This 3-star hotel has 36 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Chapel of Santo Domingo - 11 min drive - 2.4 miles
  • Centro Expositor - 14 min drive - 3.5 miles
  • Puebla Convention Center - 20 min drive - 4.9 miles
  • Zócalo de Puebla - 24 min drive - 4.9 miles
  • Puebla Cathedral - 28 min drive - 5.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Tortas - ‬20 min walk
  • ‪El Borrego de Tulancingo - ‬12 min walk
  • ‪Rincón Poblano - ‬20 min walk
  • ‪Tacos Joven - ‬17 min walk
  • ‪Ruta Café - ‬13 min walk

About this property

Hotel Arbis

A rooftop terrace and free WiFi in public areas are featured at Hotel Arbis. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and toothbrushes and toothpaste. Portable fans, desks, and wardrobes or closets are other standard amenities.

Similar properties

Gym
Holiday Inn Express Puebla by IHG
Puebla
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,925 reviews
$60 nightly
The price is $71
Jun 21 - Jun 22
Total with taxes and fees
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 5:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel Royal Heroica Puebla de Zaragoza
Royal Heroica Puebla de Zaragoza
Hotel Hotel Royal Heroica Puebla de Zaragoza
Heroica Puebla de Zaragoza Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal Puebla
Royal Puebla
Hotel Hotel Royal Puebla
Puebla Hotel Royal Hotel
Royal
Hotel Hotel Royal
Hotel Royal
Hotel Arbis Hotel
Hotel Arbis Puebla
Hotel Arbis Hotel Puebla

Frequently asked questions

What can I see within easy reach of Hotel Arbis?

This hotel is located in Puebla, close to Cuauhtemoc Stadium, Zócalo de Puebla, and Angelopolis Commercial Center. You'll also find Galerías Serdán and Parque Puebla within a short drive.

Is parking available on site at Hotel Arbis?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Arbis include a casino?

No, Hotel Arbis doesn't have a casino.

Is there an indoor pool at Hotel Arbis?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Arbis?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a free daily breakfast and a rooftop terrace.

Does Hotel Arbis have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Arbis have a restaurant that serves breakfast?

Hotel Arbis offers free continental breakfast each morning though there is no restaurant.

Will Hotel Arbis allow pets to stay free of charge?

No, pets aren't allowed at Hotel Arbis.

Does Hotel Arbis have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Arbis?

The closest major airport to Hotel Arbis is Puebla Intl. Airport (PBC), which is 17.8 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Arbis?

Yes, some guestrooms at Hotel Arbis offer a patio and may feature courtyard views.

Hotel Arbis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco J Valenzuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Netflix and breakfast.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

NORMA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martín

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sandra Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Luis

Liked: Staff & service
Buen valor precio-calidad. Buena ubicación. Desayuno sencillo pero suficiente.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene una hermosa vista de la ciudad
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Carlos Omar

Disliked: Property conditions & facilities
Falta limpieza, mantenimiento y control de plagas.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Habitación muy limpia
Stayed 1 night in Nov 2025
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Jaja shhejw shejw
Stayed 1 night in Nov 2025
Verified

8/10 Good

Agustín

Liked: Cleanliness
Si se cumple gracias
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta que agreguen jabón y shampoo para bañarse, además de toallas extras
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Joana Fabiola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en una zona fea, el hotel se está cayendo de viejo, el personal es muy grosero, te venden en un lugar que no es
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí y el desayuno muy rico
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ivonne

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia tiene estacionamiento, dejaron prendido un camión toda la noche y el ruido no deja dormir, el tren pasa cada 3 a 4 horas y lo mismo mucho ruido, el desayuno segun es de 7 a 10 am y llegue 9:19 y no habia nada, le pregunte a la señorita y me dijo que es hasta donde alcance, minimo deben abastecer la pasta y los aderezos de los guafles hasta las 10am por atención al huesped ya que los Guafles , Cornflakes y bolitas de Nesquik es lo unico que tienen. Llegue a las 11:30 al chek in y me cobraron 200 pesos mas.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dana

Disliked: Staff & service
El hotel esta bonito pequeño si vas de paso. Lo malo es que la señora de la noche se me hizo con una actitud muy mala , el estacionamiento es mu pequeño y si no agarras lugar te despiertan para mover tu carro porque lo dejas adentro pero estorbando a otros, las almohadas muy duras he incomodas me toco una cama muy aguada que se sentian los resortes en cambio mi familiar estaba en la de junto y si estaba un pico mejor la cama el Internet se va de repente el chico que esta limpiando o pornlo que vi es muy amable.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rubi

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel que cumple con lo que ofrece Instalaciones limpias y en buenas condiciones
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jesus

Me gustó el servicio de desayuno continental sin embargo falta fruta. Hay mucho ruido por el tren y el personal de limpieza pone música muy alta en la mañana. El lugar es limpio, considero que el precio es adecuado.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues todo bien solo fue una noche con la agrupación y sin problema alguno el desayuno bien y atentos en el servicio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

maria del Consuelo

Liked: Amenities
Esta muy bien, es lumis y son muy amables
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocio

Buen hotel para viaje de negocios
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Arturo

Liked: Staff & service
La ubicación de la propiedad no es segura
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

todo bien, incluye desayuno
Stayed 1 night in Aug 2025