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Arkana Puebla by Grupo Amber

4.0 star property
Hotel with a full-service spa, near Galerías Serdán

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Photo gallery for Arkana Puebla by Grupo Amber

Deluxe Suite | Terrace/patio
Deluxe Suite | Bathroom | Shower, hair dryer, towels, soap
Junior Suite | Desk, laptop workspace, bed sheets, wheelchair access
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, streaming services
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Gym
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160
  • Angelopolis Commercial Center
    ‪5 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

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Room options

View all photos for Standard Suite

Standard Suite | Desk, laptop workspace, bed sheets, wheelchair access

Standard Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, bed sheets, wheelchair access

Family Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite | Desk, laptop workspace, bed sheets, wheelchair access

Business Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, laptop workspace, bed sheets, wheelchair access

Deluxe Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Puebla

Located in La Paz within 2 miles (3 km) of Galerías Serdán, Arkana Puebla by Grupo Amber is within a few miles (5 km) of other popular sights such as Zócalo de Puebla. This 22-room, 4-star hotel has conveniences like a full-service spa, free self parking, and a gym.

What's nearby

  • Galerías Serdán - 19 min walk - 1.0 mile
  • Angelopolis Commercial Center - 5 min drive - 1.9 miles
  • Zócalo de Puebla - 5 min drive - 2.4 miles
  • Puebla Cathedral - 5 min drive - 2.4 miles
  • Puebla Convention Center - 7 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Miel Negra Barra de Cafés Especiales - ‬3 min walk
  • ‪Burbula la Paz - ‬5 min walk
  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪Via Veneto - ‬3 min walk
  • ‪Salad Bowl la Paz - ‬5 min walk

About this property

Arkana Puebla by Grupo Amber

Hotel with a full-service spa, near Galerías Serdán
Guests staying at Arkana Puebla by Grupo Amber enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this spa hotel include a terrace and a reception hall.
Guests can expect to find 43-inch Smart TVs with digital channels. Desks and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Low-height door lock
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number AAM110822CJ1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Arkana
Arkana Hotel
Collection O Arkana
Arkana Urban Collection
Arkana Hotel By Rotamundos
Collection O Urban by Arkana
Arkana Grupo Amber Collection O
Arkana Puebla by Grupo Amber Hotel
Arkana Puebla by Grupo Amber Puebla
Arkana Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

What can I see near Arkana Puebla by Grupo Amber?

This hotel is situated in La Paz within a short 17-minute walk of Fuente de los Frailes. You'll also find Zócalo de Puebla and Puebla Cathedral within a short drive.

Is parking available on site at Arkana Puebla by Grupo Amber?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Arkana Puebla by Grupo Amber?

There is a full-service spa available for guests to enjoy and services include massages.

Does Arkana Puebla by Grupo Amber include a casino?

No, Arkana Puebla by Grupo Amber doesn't have a casino.

Will I find an indoor pool at Arkana Puebla by Grupo Amber?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arkana Puebla by Grupo Amber?

Couples staying at this hotel will appreciate amenities like streaming services as well as a full-service spa and a terrace.

Are there hot tubs at Arkana Puebla by Grupo Amber?

No, there isn't a spa tub at this hotel.

Does Arkana Puebla by Grupo Amber have a restaurant that serves breakfast?

No, Arkana Puebla by Grupo Amber doesn't have a restaurant that serves breakfast.

Does Arkana Puebla by Grupo Amber allow pets to stay for free?

No, pets and service animals aren't allowed at Arkana Puebla by Grupo Amber.

Are there connecting rooms at Arkana Puebla by Grupo Amber?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arkana Puebla by Grupo Amber?

The closest major airport to Arkana Puebla by Grupo Amber is Puebla Intl. Airport (PBC), which is 21.5 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Arkana Puebla by Grupo Amber?

Yes, some guestrooms at this hotel offer either a balcony or a deck.

Arkana Puebla by Grupo Amber Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Feb 2024

10/10 Excellent

Nelida

Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2024

6/10 Okay

RENE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Jorge

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023

8/10 Good

Erika

Stayed 2 nights in Dec 2022

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Luis

Stayed 1 night in Feb 2022

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2021

10/10 Excellent

Boanerges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Puebla

The best place to stay in Puebla! The staff is beyond friendly and the location is superb!!! Definitely will stay again here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, comfortable, hotel. Just wish they had a restaurant with more food options.
Stayed 1 night in Aug 2020

10/10 Excellent

JAQUELINE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplias, nuevas y bonitas recamaras. Excelente zona
Stayed 1 night in Jan 2020

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024

8/10 Good

olga

Liked: Cleanliness, staff & service, room comfort

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024

10/10 Excellent

Miriam

Stayed 1 night in Jul 2024

10/10 Excellent

Norma Julieta

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
Stayed 3 nights in Jun 2024

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