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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Lobby
Front of property
Free daily buffet breakfast
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Place, Playacar Golf Club
    ‪18 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Interior

Sahara Hotel

Downtown Playa del Carmen
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 227 reviews
$40 nightly
The price is $54
Mar 15 - Mar 16
Total with taxes and fees
Sahara Hotel

About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Quinta Avenida, Wyndham Garden Playa del Carmen is within 2 miles (3 km) of other popular sights such as Mamitas Beach. This 196-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Xaman Ha Aviary - 14 min walk - 0.8 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles
  • Quinta Avenida - 16 min walk - 0.9 miles
  • Playacar Golf Club - 18 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La brioche - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Taqueria El Ñero - ‬10 min walk
  • ‪The Admiral - ‬6 min walk
  • ‪Mezcla Pdc - ‬8 min walk

About this property

Wyndham Garden Playa del Carmen

Guests of Wyndham Garden Playa del Carmen have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.2 out of 10, Wonderful, 1,112 reviews
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Apr 3 - Apr 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

Is free cancellation available at Wyndham Garden Playa del Carmen?

Wyndham Garden Playa del Carmen offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on Apr 1, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Wyndham Garden Playa del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Playa del Carmen Main Beach and also 15 minutes on foot from Quinta Avenida. You'll also find Xplor Theme Park and Playacar Beach within a short drive.

Is parking available on site at Wyndham Garden Playa del Carmen?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Wyndham Garden Playa del Carmen include a casino at the property?

No, Wyndham Garden Playa del Carmen doesn't have a casino.

Is there an indoor pool at Wyndham Garden Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Wyndham Garden Playa del Carmen?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and bathrobes.

Are there hot tubs at Wyndham Garden Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Wyndham Garden Playa del Carmen have a restaurant that serves breakfast?

Yes, Wyndham Garden Playa del Carmen serves free buffet breakfast at Playa Garden each morning.

Does Wyndham Garden Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wyndham Garden Playa del Carmen.

Are there connecting rooms at Wyndham Garden Playa del Carmen?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Wyndham Garden Playa del Carmen?

The closest major airport to Wyndham Garden Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.4 mi away (254 minutes by car).

Are there rooms with balconies at Wyndham Garden Playa del Carmen?

No, at Wyndham Garden Playa del Carmen, there aren't any guestrooms that list a balcony.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Sandra, Harvey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

octaviano

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Ketan

Stayed 1 night in Nov 2025

6/10 Okay

Yanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025

6/10 Okay

jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ayde

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025

10/10 Excellent

Paven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025

10/10 Excellent

Rick, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Rick, Mesa

Stayed 3 nights in Sep 2025

8/10 Good

lety

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Stayed 3 nights in Sep 2025

10/10 Excellent

Masud

Stayed 2 nights in Jul 2025

2/10 Terrible

Gloria

Stayed 1 night in Jul 2025

4/10 Poor

Miitsu

Stayed 5 nights in Jul 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
I wish stuff in the front desk have a list of restaurants around them and the type of good they provide
Stayed 7 nights in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad service, rooms are to old need upgrades no phone no fridge
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Traveled with family

Old

The property is old and is not well kept up.
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Vanessa

Disliked: Property conditions & facilities
The room had a smell of old even my clothes had the scent.
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a 15 to 27 min walk to the 5th avenida. It like 10 to 13 min walk to chedraui and mcdonald's. Conviently close to collectivos to cancun and tulum 15 min walk. Only critic about this hotel is they have a mini bar for snacks at elvated prices, their is no daily managers reception, the beach offered is at a cost 500 or 600 pesos to beach clubs that are really far,no coffee or tea in common areas and no area shuttle (only taxis that charge alot ). But the rooms are renovated and beautiful, staff is so nice and meet your needs and the breakfast buffets are so yummy. They had adobe beef, green chile beef, nopal beef, hot dog casserole, pasta and potato beef stew. Aside from pancakes, cereals, breads, fresh cut fruit, qnd make your own chilaquiles. The chef is amazing and staff is constantly cleaning and placing more pans of freshly made food. Beware it the mexican locals that hog all the food or tamper with it. Like leaving it open, contaminating it by putting back what they served themselves or dropping other food when serving onto other containers . I seen turíst being more cautious with this. Like example papaya dropped into yogurt pan. Im allergic to papaya so I couldnt enjoy the yogurt.
Stayed 5 nights in Jul 2025

4/10 Poor

Ivan, Bogota

Disliked: Amenities
Not clean. It is under remodeling and never mentioned it. The buffet was not good. Under staff so it was messy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean
Stayed 2 nights in Jun 2025

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