Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Interior
Couples treatment rooms, body treatments, hot stone massages
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
Couples treatment rooms, body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(72 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(13 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(55 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 562 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 1021 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1057 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on May 25, 2026 start from $222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This property is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Mamitas Beach, and within a short walk of Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Central Square less than a mile away.

Is parking available on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there isn't parking at this property.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a rooftop pool, 6 restaurants, and a beach bar at this property.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive good for couples?

This adults-only property offers plenty of amenities for couples including a beach, a beach bar, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but guests can enjoy a steam room at this property.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there aren't connecting guestrooms at this property.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies that I can book at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a patio where guests can enjoy ocean and city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1796 out of 3108 reviews
Rating 8 - Good. 744 out of 3108 reviews
Rating 6 - Okay. 326 out of 3108 reviews
Rating 4 - Poor. 119 out of 3108 reviews
Rating 2 - Terrible. 123 out of 3108 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for adults only. The staff were very friendly and helpful. We loved our stay and would definitely plan to stay again in the future
Stayed 5 nights in May 2026

8/10 Good

Tatyana, Lake Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and updated. The hotel itself needs some work done. When we stayed there the ocean was covered in Seaweed there was no where to swim by the resort so we always walked to another side by a different resort to swim in the ocean. The activity team by the pool were the best. Chocolate David , Carlos and the ladies. They made it fun and enjoyable. It was the best part of the trip. The restaurant food was pretty good and good service.
Stayed 7 nights in May 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the place was always clean. Food was superb buffet was fresh and the dinners at night were great. They had some evening shows by the pool and some live music at night to listen to. The ocean was only a short walk around the corner (approx 2 min.) and shopping downtown was right down the street.
Stayed 3 nights in Apr 2026

10/10 Excellent

Eden

Stayed 1 night in Apr 2026

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were great!
Stayed 3 nights in Feb 2026

8/10 Good

Devon Shea Cantkier

Stayed 5 nights in Feb 2026

6/10 Okay

Tiffany Monique

Stayed 2 nights in Feb 2026

10/10 Excellent

Nancy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As we arrived we were greeted by Franco and Juan. I can't say enough about how helpful and Kind they were through our Entire stay. Rooms were Very Clean. Food was okay. Did not like how things were A up charge at restaurants for certain foods. Especially when your paying that kind of money for an ALL Inclusive Resort. Only One Smoking spot out front. Nothing out back or anywhere else. Entertainment was Good.
Stayed 6 nights in Feb 2026

10/10 Excellent

Jill

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and beautiful. Wish the beach was closer. Food was amazing.
Stayed 6 nights in Feb 2026

6/10 Okay

Kendrah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room. Had a problem with guest getting up at 7am putting towels on pool chairs then leaving to go eat or back to their room. No pool chairs available for those actually wanting to swim at that time. I suggest that someone from the party has to physically be in the pool chair to save chairs.
Stayed 4 nights in Feb 2026

10/10 Excellent

Emma E

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean. Staff was excellent
Stayed 7 nights in Jan 2026

8/10 Good

Arlene Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place, except the plastic cups. I cringed every time I drank prosecco out of a plastic cup.
Stayed 3 nights in Feb 2026

8/10 Good

OBED

Stayed 5 nights in Feb 2026

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, great atmosphere, polite and helpful staff! The smaller beach was the only downfall for us!
Stayed 5 nights in Feb 2026

6/10 Okay

Abigail

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I was very disappointed with the lack of a beach front, but the resort was clean, good service, and good food
Stayed 3 nights in Feb 2026

10/10 Excellent

María, Chihuahua

Stayed 3 nights in Feb 2026

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, super courteous staff, nightly entertainment, 100% all inclusive like it says
Stayed 4 nights in Feb 2026

10/10 Excellent

Stella Fenohasina

Liked: Cleanliness, amenities, property conditions & facilities
Un all-inclusive calme pour se relaxer. Endroit propre et le personnel est courtois. Pas beaucoup d’ambiance à mon goût pour un « adult only ». Pas beaucoup de choix pour le buffet mais par contre on ne manque de rien. Et ça reste un 5 étoiles. Et j’ai vraiment adoré mon séjour.
Chambre parfaite
Endroit paradisiaque
Un petit balcon et la plage est à 1 mètre 😍
Stayed 3 nights in Feb 2026

10/10 Excellent

ronald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this trip, hotel was very nice, staff great, food was excellent. Highly recommend.
Stayed 7 nights in Feb 2026

8/10 Good

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful this is our second time here we really love the hotel and the area is beautiful. A few mild complaints we requested several times for a main floor room and when we got there they said I should have called which I did. The entertainment was not very assorted we were there 9 days and they had karaoke 5 times. But the saving grace was Jaime he was the most amazing server outside by the pool.
Stayed 9 nights in Jan 2026

10/10 Excellent

ERIK

Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Wyndham Alltra Playa Del Carmen Hotel was absolutely unforgettable. It’s a stunning place to spend a vacation—beautiful surroundings, relaxing atmosphere, and exceptional service from start to finish. The food and wine were outstanding, with every meal thoughtfully prepared and full of flavor. I highly recommend it to anyone looking for a perfect beach getaway!
Stayed 4 nights in Feb 2026

10/10 Excellent

joel david

Stayed 7 nights in Feb 2026

10/10 Excellent

David Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room everyday. Staff very friendly
Stayed 16 nights in Feb 2026

8/10 Good

Kellie

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean, though a little noisy as it faced the road. The staff were friendly and we really enjoyed the selection of restaurants! The pool and pool bar were great!
Stayed 8 nights in Jan 2026

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great, resort was very clean and staff super friendly. Food and drinks were all great! Would NOT recommend having a car as there is no parking and the street parking only takes coins- which no one can spare. Otherwise it was a great place!
Stayed 4 nights in Feb 2026