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The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

Exterior
Property video
5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
View from property
5 bars/lounges, 4 poolside bars, 2 beach bars

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730
  • Place, Maroma Beach
    ‪6 min drive‬
  • Place, Virgen Beach
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Grand Room, 1 King Bed, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Ocean View (Private Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Grand Room, 2 Queen Beds, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Ocean View (Private Pool)

  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Suite, 1 King Bed, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Terrace)

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Deluxe Room, 1 King Bed, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View (Terrace)

9.6 out of 10
Exceptional
(4 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

9.6 out of 10
Exceptional
(4 reviews)
  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Room, 1 King Bed, Ocean View (Corner)

Room, 1 King Bed, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Corner)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed, Ocean View (Private Pool)

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Suite, 1 King Bed, Ocean View (Private Pool)

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed, Ocean View (Bathtub)

Suite, 1 King Bed, Ocean View (Bathtub) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Bathtub)

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

  • 1708 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed, Ocean View (Corner)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Corner)

  • 1708 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Presidential Suite, 2 Bedrooms, Ocean View (Corner)

Presidential Suite, 2 Bedrooms, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, Ocean View (Corner)

  • 2313 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Ocean view

View all photos for Studio, 1 King Bed, Ocean View (Corner)

Studio, 1 King Bed, Ocean View (Corner) | Down comforters, minibar, in-room safe, individually decorated

Studio, 1 King Bed, Ocean View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 Double Bed, Ocean View

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Suite, 1 Double Bed, Ocean View

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

View all photos for Suite, 1 Double Bed, Ocean View

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

View all photos for Suite, 1 Double Bed, Ocean View

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

View all photos for Grand Room, 1 Double Bed, Ocean View (Private Pool)

Down comforters, minibar, in-room safe, individually decorated

Grand Room, 1 Double Bed, Ocean View (Private Pool)

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

View all photos for Deluxe Room, 1 Double Bed, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 Double Bed, Ocean View (Terrace)

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

View all photos for Suite, 1 Double Bed, Ocean View (Terrace)

Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Ocean View (Terrace)

  • Sleeps 7
  • 1 Double Bed
  • Ocean view

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About the neighborhood

Playa del Carmen

Located in Maroma, The St. Regis Kanai Resort, Riviera Maya is 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course. This 124-room, 5-star hotel has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Maroma Beach - 6 min drive - 1.4 miles
  • Virgen Beach - 6 min drive - 1.4 miles
  • Tres Rios Ecopark - 15 min drive - 3.9 miles
  • El Camaleón Mayakoba Golf Course - 17 min drive - 5.1 miles
  • Gran Coyote Golf - 19 min drive - 7.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Jaal-Ha - ‬17 min drive
  • ‪El Pajarito - ‬16 min drive
  • ‪Preferred Beach Club - ‬16 min drive
  • ‪Rendezvous Bar - ‬16 min drive
  • ‪el pescador - ‬17 min drive

About this property

The St. Regis Kanai Resort, Riviera Maya

Luxury hotel on the beach, with 5 outdoor pools
The St. Regis Kanai Resort, Riviera Maya features a private beach, a full-service spa, and 5 outdoor pools. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include free WiFi in public areas, a kids' club, and coffee/tea in a common area.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and children's robes. Minibars, espresso makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
5 outdoor swimming pools are on site along with a private beach.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The price is $976
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaya
  • Jack's Club
  • Riviera
  • The Beach Club
  • Toro

Things to do

  • 5 outdoor pools
  • Beach club
  • Children's club
  • Full-service spa
  • Shopping

Family friendly

  • 5 outdoor pools
  • Children's club (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 85.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: MXN 16 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

Is free cancellation available at The St. Regis Kanai Resort, Riviera Maya?

The St. Regis Kanai Resort, Riviera Maya offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near The St. Regis Kanai Resort, Riviera Maya?

This hotel is situated in Maroma within a 10-minute walk of Maroma Beach and Virgen Beach. You'll also find Tres Rios Ecopark and El Camaleón Mayakoba Golf Course within a short drive.

Is parking available on site at The St. Regis Kanai Resort, Riviera Maya?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The St. Regis Kanai Resort, Riviera Maya?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and Ayurvedic treatments.

Does The St. Regis Kanai Resort, Riviera Maya have a casino?

No, The St. Regis Kanai Resort, Riviera Maya doesn't have a casino.

Is there an indoor pool at The St. Regis Kanai Resort, Riviera Maya?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at The St. Regis Kanai Resort, Riviera Maya?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and 2 beach bars.

Are there hot tubs at The St. Regis Kanai Resort, Riviera Maya?

Yes, this hotel has a spa tub.

Does The St. Regis Kanai Resort, Riviera Maya have a restaurant with a breakfast menu?

Yes, The St. Regis Kanai Resort, Riviera Maya has 6 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The St. Regis Kanai Resort, Riviera Maya allow pets to stay for free?

Yes, cats and dogs stay free at The St. Regis Kanai Resort, Riviera Maya and the property also provides food and water bowls.

Does The St. Regis Kanai Resort, Riviera Maya have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The St. Regis Kanai Resort, Riviera Maya?

The closest major airport to The St. Regis Kanai Resort, Riviera Maya is Cancun Intl. Airport (CUN), which is 28 mi away (45 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 14.8 mi away.

Can I book a room with a balcony at The St. Regis Kanai Resort, Riviera Maya?

Yes, every guestroom at The St. Regis Kanai Resort, Riviera Maya comes with a deck with some featuring ocean views.

Does The St. Regis Kanai Resort, Riviera Maya have a wedding venue on site?

There are wedding services available at The St. Regis Kanai Resort, Riviera Maya if that's in your vacation plans.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 112 reviews
Rating 8 - Good. 8 out of 112 reviews
Rating 6 - Okay. 4 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 5-star experience. Above and beyond expectations.
Stayed 9 nights in Sep 2025

10/10 Excellent

Yoko, San Francisco

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!!! Beautiful, modern, sleek, quiet getaway with fabulous service and delicious food. Rooms are spacious and luxurious. Spa is top tier. Wonderful relaxing get away! Family friendly too
Stayed 6 nights in Aug 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are well kept and absolutely amazing. Service was exceptional - only real down side is lack of snacks and options for food.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fiorella Natali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Amana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel I’ve ever been to, will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

nacer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in Jul 2025

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to Relax! Super Staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Excelente estancia, el personal muy servicial y amable, las instalaciones
Stayed 3 nights in Jul 2025

10/10 Excellent

Altraneast M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Stayed 3 nights in Jun 2025

10/10 Excellent

Reid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Stayed 5 nights in May 2025

10/10 Excellent

Mustapha

Stayed 4 nights in May 2025

10/10 Excellent

Bradley

Stayed 5 nights in May 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in May 2025

10/10 Excellent

Azeem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Gave upgraded room because of two babies. Will definitely come back again. 5 star. A
Stayed 2 nights in Apr 2025

10/10 Excellent

eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm, and relaxing. The service is outstanding!! From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
not what i was expecting - Edition much better service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous at so many levels.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Joshue, DULUTH

Stayed 3 nights in Jan 2025

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2024

10/10 Excellent

Shellneithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024