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Suites Cielo y Mar

2.5 star property
Hotel with a rooftop terrace, 6-minute walk to Playa 88

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Photo gallery for Suites Cielo y Mar

Outdoor spa tub
Interior
View from property
Senior Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi
43-inch Smart TV with digital channels, TV, Netflix

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Playa 88
    ‪6 min walk‬
  • Place, Punta Esmeralda Beach
    ‪13 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Suite, 1 Queen Bed, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Suite, 2 Queen Beds, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Suite, 1 Queen Bed, Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Partial ocean view

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Senior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a short walk of Playa 88, Suites Cielo y Mar is within a mile (2 km) of other popular sights such as Mamitas Beach. This 17-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Playa 88 - 6 min walk - 0.4 miles
  • Punta Esmeralda Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 18 min walk - 1.0 mile
  • Quinta Avenida - 3 min drive - 1.2 miles
  • Playa del Carmen Main Beach - 4 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Naos - ‬10 min walk
  • ‪Hadar - ‬10 min walk
  • ‪Sunset Grill - ‬14 min walk
  • ‪Crisol - ‬8 min walk
  • ‪illy cafe - ‬15 min walk

About this property

Suites Cielo y Mar

Hotel with a rooftop terrace, 6-minute walk to Playa 88
At Suites Cielo y Mar, guests have access to a rooftop terrace, free WiFi in public areas, and express check-in. There's limited parking and an airport shuttle for a fee. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include express check-out, a terrace, and a garden.
43-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycles

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Low-height bed (20 inches high)
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Suites Cielo y Mar Hotel Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Suites Cielo y Mar?

Suites Cielo y Mar offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see near Suites Cielo y Mar?

This hotel is situated in Luis Donaldo Colosio within a short 16-minute walk of Mamitas Beach and also 20 minutes on foot from Quinta Avenida. You'll also find Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal within a short drive.

Is parking available on site at Suites Cielo y Mar?

Yes, there is accessible parking available.

Does Suites Cielo y Mar have a casino on the premises?

No, Suites Cielo y Mar doesn't have a casino.

Will I find an indoor pool at Suites Cielo y Mar?

No, there is no indoor pool at this hotel. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Suites Cielo y Mar?

Couples staying at this hotel will appreciate amenities like Netflix as well as free breakfast and a rooftop terrace.

Does Suites Cielo y Mar have a hot tub?

No, there isn't a spa tub at this hotel.

Does Suites Cielo y Mar have a restaurant with a breakfast menu?

Suites Cielo y Mar offers free continental breakfast each morning though there is no restaurant.

Will Suites Cielo y Mar allow pets to stay for free?

No, pets and service animals aren't allowed at Suites Cielo y Mar.

Are there connecting rooms at Suites Cielo y Mar?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Suites Cielo y Mar?

The closest major airport to Suites Cielo y Mar is Cozumel Intl. Airport (CZM), which is 22.6 mi away (257 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.8 mi away.

Are there rooms with balconies at Suites Cielo y Mar?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 173 out of 237 reviews
Rating 8 - Good. 52 out of 237 reviews
Rating 6 - Okay. 2 out of 237 reviews
Rating 4 - Poor. 5 out of 237 reviews
Rating 2 - Terrible. 5 out of 237 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Doraine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ok but no eggs
Beautiful view from balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, New Westminster

Liked: Amenities
Large comfortable rooms, good hot water and air con, friendly and helpful staff!
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a relaxing area of Playa del Carmen.
Stayed 2 nights in Aug 2025

2/10 Terrible

Damon

Stayed 2 nights in Jun 2025

10/10 Excellent

sigfrido

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location even when the beach was full of sargasso
Stayed 1 night in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
Stayed 4 nights in Jun 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is very small. Breakfast was good and the staff were very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place I’ve stayed at in Playa and I’ve lived here for years
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodie, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay! We would return.

Although the hotel is off Quinta Avenida, the property is a bit away from all the hustle and noise of the Quinta Avenida. If you’re looking for quiet, comfortable and very clean accommodations, this is the hotel for you. We enjoyed the partial ocean view from our balcony. Housekeeping and s excellent. The continental breakfast was delicious and plentiful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hideaway

Great place to stay. Away from all the noise but close enough to walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Philip

I would not recommend this hotel to anyone. The neighborhood is extremely inconvenient and there are no facilities and no restaurants and it is extremely difficult for taxis and Uber drivers to even find the hotel. once you arrive at the hotel, their system for entry is very confusing and complicated and does not work well. i’m a big believer in using technology, but their system is very poor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, near to public beach and short walk to town.
Stayed 2 nights in Feb 2025

10/10 Excellent

carrie, Delburne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Stayed 1 night in Feb 2025

4/10 Poor

Nihit

Stayed 8 nights in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place clean and comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

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