Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools
VIP Access

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Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

View from property
Property video
Preferred Club Junior Suite King Ocean Front | View from room
Preferred Club Master Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • Garden view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 952 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 1926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 823 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • Ocean view
  • 4736 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Corasol, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a few miles (5 km) of popular sights such as Mamitas Beach and Gran Coyote Golf. This 485-room, 5-star property has 7 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • Gran Coyote Golf - 5 min drive - 1.1 miles
  • Punta Esmeralda Beach - 10 min drive - 1.6 miles
  • Quinta Avenida - 10 min drive - 2.9 miles
  • Xcaret Eco Theme Park - 25 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪El Templo - ‬11 min walk
  • ‪Bar L'Elefant - ‬11 min walk
  • ‪Restaurante Riviera - ‬15 min walk
  • ‪Las Máscaras - ‬13 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Guests of Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this adults-only property include karaoke, a gym, and a steam room.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Tablet computers, sitting areas, and minibars are also available. Change of towels is available on request.
An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping mall
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (11,950 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Dogs only
  • 1 total (10 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, sailing, and tennis.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on Mar 7, 2026 start from $519.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

This property is situated in Corasol within a short 10-minute walk of Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach within a short drive.

Is parking available on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and bicycle parking are also available.

Is there a spa at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive feature a casino?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and some guestrooms include private pools and Champagne service.

Are there hot tubs at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will Secrets Moxché Playa del Carmen - Adults Only - All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive for a fee of USD 65 per pet, per night. The property also provides an off-leash area and food and water bowls. A deposit of USD 65 per night is collected.

Are there connecting rooms at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

The closest major airport to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.5 mi away.

Are there rooms with balconies at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 997 reviews
Rating 8 - Good. 139 out of 997 reviews
Rating 6 - Okay. 71 out of 997 reviews
Rating 4 - Poor. 20 out of 997 reviews
Rating 2 - Terrible. 24 out of 997 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mohammad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food so/so Resort beautiful Pretty clean Staff so/so
Stayed 5 nights in Oct 2025

10/10 Excellent

sarah elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food. Great pools. Super friendly staff.
Stayed 13 nights in Oct 2025

10/10 Excellent

NICO

Stayed 1 night in Oct 2025

6/10 Okay

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está hermoso! Pero la comida falla muchísimo! No está rica la comida, se quedan sin ingredientes básicos como Nutella, jamón, queso, granola. La comida para lo que es el hotel no hace congruencia. Está muy mala.. el único restaurante rico es el francés. El restaurante de la comida italiana es un insulto a la cocina italiana. Me dieron un spaghetti horrible, caldoso, nada de consistencia, frío y hasta agruras nos dieron. Muy mala calidad la comida. De lo demás esta excelente. Solo algunas personas del staff poco amigables. La verdad no volvería. Hay otros hoteles más económicos y mucho mejor calidad
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Oct 2025

10/10 Excellent

Dottie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible
Stayed 7 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 5 nights in Oct 2025

10/10 Excellent

Chantalia

Stayed 5 nights in Oct 2025

8/10 Good

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved the different pools available at the resort and the service was wonderful. The resort could improve in the consistency of vegan options, especially because they advertise a vegan menu at many restaurants. We would have loved to see a vegan protein option like tofu at the buffet and would appreciate the prepared foods at the buffet being clearly marked as vegan because it was hard to tell how things were prepared. We also found that items marked as vegan on the menu at restaurants were occasionally reported to us as containing dairy, so we lost some confidence in the vegan menu options. We ordered the vegan burger from room service twice and it came with different ingredients, which also made us wonder whether it was consistently being prepared vegan. We would also love to see a vegan dessert option at the CoCo cafe other than sorbet. Plant based milk was readily available and we had several delicious meals here, but making a few changes to those areas would have made it an exceptional stay for us!
Stayed 5 nights in Oct 2025

10/10 Excellent

Briana

Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Beautiful view from balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

binbin

Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelli Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 8 nights in Oct 2025

8/10 Good

Victoria, Sammamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds. Helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was phenomenal!!! The facilities are very clean and well kept. We had an issue with a musty smell in our room that we mentioned, and they had resolved by the time we were back from dinner! The staff was outstanding, special shoutout to the entertainment team: Monica, Cristian, Miguel! We will 100% be back to Secrets Moxché.
Stayed 4 nights in Oct 2025

6/10 Okay

Heema

Traveled with group
Liked: Cleanliness, staff & service
Most of the staff were very friendly. The elevators didn't work and no one was there to help with luggages having to go up and down the stairs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is on point. I have been here five times is the best hotel in Cancun
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Moxché was hands down one of the most incredible resort experience I’ve ever had! I had an amazing 5 day stay filled with amazing experiences. Upon arriving to the property I was greeted with smiles, warm welcomes of home from the staff, a great glass of champagne, a cool towel that smelled like pure bliss! I was started my check in process with Jael (who was amazing!) . My check-in was very smooth, Jael explained the various dining options, pool locations, keyless entry, ad had my room ready! When I entered by room I was extremely happy to see that the pictures did not disappoint. My room was clean, AC was nice and cold and my tropical view was nothing short of amazing. I decided to have a quick bit a Seasoul and enjoyed the first of many delicious meals. The restaurant was very clean, the staff was warm and welcoming and the food was fresh! After lunch I headed to the main pool and met Nicolas, who ended up being my go to pool bartender along with his two co-workers for my entire stay! The drinks were refreshing and I did not have a long wait. I had dinner at Bisou with Arnado as my server. He recommended so great options for me such as the mussels, salmon, and an amazing dessert made of chocolate and raspberries! I ended my night listening to smooth sounds of the live band located at Bamboo (while I can't remember their names, they definitely set the mood for a relaxing evening under the stars)! I also tried the Ember steakhouse ( Miguel was great)!
Stayed 4 nights in Sep 2025