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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property

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Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Outdoor pool, sun loungers
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated
Beach nearby, white sand, beach towels
Property entrance
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪19 min walk‬
  • Place, Punta Esmeralda Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

  • Partial sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

  • Garden view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Ocean Zen Suites on 5th Avenue - Adults Only is a leisurely stroll from popular sights such as Mamitas Beach and Punta Esmeralda Beach. This 3.5-star hotel welcomes guests with 9 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Guadalupe Church - 6 min walk - 0.4 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Playa del Carmen Main Beach - 16 min walk - 0.9 miles
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Punta Esmeralda Beach - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬4 min walk
  • ‪Ceviche Corazon - ‬6 min walk
  • ‪Quinta Parilla - ‬8 min walk
  • ‪Que Huevos - ‬7 min walk
  • ‪Bajo Café Quinta - ‬1 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with a casino shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only hotel include express check-in, express check-out, and a terrace.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and designer toiletries. Private yards, refrigerators, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

  • A damage deposit of MXN 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen

Ocean Zen Suites 5th Avenue Adults Playa del Carmen

Ocean Zen Suites 5th Avenue Adults

Ocean Zen Suites 5th Avenue A

Ocean Zen Suites On 5th Avenue

Ocean Zen Suites on 5th Avenue - Adults Only Hotel

Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Are free cancellation options available at Ocean Zen Suites on 5th Avenue - Adults Only?

Ocean Zen Suites on 5th Avenue - Adults Only provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ocean Zen Suites on 5th Avenue - Adults Only?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ocean Zen Suites on 5th Avenue - Adults Only on May 24, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Ocean Zen Suites on 5th Avenue - Adults Only?

This hotel is situated in Luis Donaldo Colosio within a short 16-minute walk of Playa del Carmen Main Beach and also 13 minutes on foot from Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is parking available on site at Ocean Zen Suites on 5th Avenue - Adults Only?

No, there isn't parking available at the hotel.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a casino on the premises?

No, Ocean Zen Suites on 5th Avenue - Adults Only doesn't have a casino.

Will I find an indoor pool at Ocean Zen Suites on 5th Avenue - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Ocean Zen Suites on 5th Avenue - Adults Only?

Amenities that appeal to couples at this adults-only hotel include a rainfall showerhead and a pillowtop mattress in each guestroom, and some feature ocean view.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a restaurant that serves breakfast?

No, Ocean Zen Suites on 5th Avenue - Adults Only doesn't have a restaurant that serves breakfast.

Will Ocean Zen Suites on 5th Avenue - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean Zen Suites on 5th Avenue - Adults Only.

Does Ocean Zen Suites on 5th Avenue - Adults Only have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ocean Zen Suites on 5th Avenue - Adults Only?

The closest major airport to Ocean Zen Suites on 5th Avenue - Adults Only is Cozumel Intl. Airport (CZM), which is 23.4 mi away (259 minutes by car).

Are there rooms with balconies that I can book at Ocean Zen Suites on 5th Avenue - Adults Only?

Yes, some guestrooms at this hotel offer either a furnished balcony and a lanai where guests can enjoy ocean and garden views.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 190 reviews
Rating 8 - Good. 45 out of 190 reviews
Rating 6 - Okay. 28 out of 190 reviews
Rating 4 - Poor. 7 out of 190 reviews
Rating 2 - Terrible. 19 out of 190 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jeannie

Stayed 4 nights in Feb 2026

8/10 Good

Robbie

Stayed 14 nights in Jan 2026

8/10 Good

Keith

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

8/10 Good

Lydia

The staff are friendly…. the location was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Suzie

Stayed 1 night in Dec 2025

10/10 Excellent

Elias

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Secure entrance
Bajo Café next door
Stayed 4 nights in Nov 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maria Pia

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible.
Stayed 1 night in Oct 2025

2/10 Terrible

Maria Pia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
Stayed 1 night in Oct 2025

10/10 Excellent

PATHPORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gems

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice property. A little far away from the center of town but right next to the beach
Stayed 4 nights in Feb 2025

10/10 Excellent

Vasili, Campbell River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
Stayed 6 nights in Feb 2025

2/10 Terrible

Kathryn

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe
Stayed 12 nights in Jan 2025

6/10 Okay

Azam

Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

6/10 Okay

MARIA

Disliked: Staff & service
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Stayed 1 night in Dec 2024

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Stayed 3 nights in Nov 2024

2/10 Terrible

Yamitza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
Stayed 3 nights in Sep 2024

6/10 Okay

Scottie

Liked: Staff & service
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
Stayed 1 night in Jun 2024

8/10 Good

Mylene

Traveled with group
Liked: Cleanliness, staff & service, amenities
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
Stayed 9 nights in May 2024

8/10 Good

christopher, Deltona

Ok
Stayed 1 night in May 2024

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