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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Property class: 4.5
VIP Access

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

A resort with a large central pool, multiple smaller pools, and a beach area.
Property video
A hotel room with a view of the beach, a sofa, a small table, and a chair.
A grand lobby with a central staircase, marble flooring, and decorative plants.
A spa area with a hot tub, lounge chairs, and a stone wall with water features.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a balcony, a sofa, and a TV.

Junior Suite Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Junior Suite Tropical View King

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Tropical View Swim Out King

A resort with a pool, palm trees, and multiple balconies.

Club Level Junior Suite Tropical View Swim Out King

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Master Suite Ocean Front King

A large bed with white linens, a ceiling fan, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a large window.

Club Level Master Suite Ocean Front King

  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Double

A hotel room with two beds, a balcony with a view, a ceiling fan, and a small table with chairs.

Club Level Junior Suite Ocean Front Double

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Junior Suite Ocean Front King

A hotel room with a large bed, a ceiling fan, a round table with chairs, and a view of the outside.

Club Level Junior Suite Ocean Front King

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Private Pool King

A poolside area with a lounge chair, a man and a woman by the pool, and thatched umbrellas in the background.

Club Level Junior Suite Ocean Front Private Pool King

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Pool View Swim Out King

A modern hotel room with a large bed, bedside table, and a flat-screen TV.

Club Level Junior Suite Pool View Swim Out King

8.6 out of 10
Excellent
(11 reviews)
  • Resort view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Room

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Swim Out King

A poolside area with two lounge chairs, a small table, and a potted plant.

Club Level Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Presidential Suite King

A hotel room with a large bed, a ceiling fan, a wooden headboard, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a sliding glass door.

Club Level Presidential Suite King

  • Garden view
  • 1582 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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A wooden deck with two tables set for dining, overlooking the sea.

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Gonzalo Guerrero
  • Pool
  • Hot tub
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 2,653 reviews
$235 nightly
The price is $288
Oct 21 - Oct 22
Total with taxes and fees
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hyatt Zilara Riviera Maya Adults Only All Inclusive is 5.5 mi (8.9 km) from Maroma Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.4 miles
  • Tres Rios Ecopark - 9 min drive - 2.8 miles
  • Gran Coyote Golf - 12 min drive - 4.8 miles
  • Playa Paraiso Golf Course - 12 min drive - 8.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Seafood - ‬9 min drive
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬9 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Guests of Hyatt Zilara Riviera Maya Adults Only All Inclusive enjoy a full-service spa, karaoke, and an outdoor pool. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a gym, free WiFi in public areas, and a hot tub.
52-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Free minibar items, balconies, and coffee makers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

A pool area with a curved design, stone walls, and tropical plants.
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
Maroma
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.6 out of 10, Exceptional, 1,535 reviews
$403 nightly
The price is $490
Oct 11 - Oct 12
Total with taxes and fees
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Property amenities

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
Property Registration Number 008-007-003241/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Are there all-inclusive rate plans at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include bartending classes, language classes, and yoga.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on Oct 11, 2026 start from $366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Hyatt Zilara Riviera Maya Adults Only All Inclusive provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

Will I be able to park at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, though parking is limited parking. Bicycle parking is also available for guests.

Is a spa located at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, body wraps, and hydrotherapy.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive feature a casino on the premises?

No, Hyatt Zilara Riviera Maya Adults Only All Inclusive doesn't have a casino.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a restaurant with a breakfast menu?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive though service animals are welcome.

Where is the closest airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive?

The closest major airport to Hyatt Zilara Riviera Maya Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 27.1 mi away (291 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 29.3 mi away (44-minute drive).

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Zilara Riviera Maya Adults Only All Inclusive if that's in your vacation plans.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1044 reviews
Rating 8 - Good. 220 out of 1044 reviews
Rating 6 - Okay. 102 out of 1044 reviews
Rating 4 - Poor. 38 out of 1044 reviews
Rating 2 - Terrible. 25 out of 1044 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort i will recommend it
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to relax
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, the food was delicious, and pool clean!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! The staff were very friendly and helpful. And the property was nice and well kept up
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the food, drinks and staff. Room extra clean.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the staff was always so friendly and helpful. It was perfect for a relaxing getaway
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing with a lot of good food and drinks. Everyone was so helpful and friendly will definitely be going back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice beach, good entertainment, good food
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing and beautiful scenery!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes a great difference, the people at the Hyatt knows what good customer service is all about. Thank you, thank you.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing with all different options to sit, soak or swim. Spa was amazing to relax.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect resort for a couple's trip! Just need more entertainment in the evenings.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we LOVED this hotel. The staff were so friendly, the food was excellent, the bed was HUGE and so comfy, the activities were brilliant and generally my 20 year old daughter and I had the BEST time!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill and relaxed environment . The staff was great . Even though the seaweed was bad during, our time at the pool area and around the resort made up for it. Abraham and Carlos at the pool area were great. Went with a group of 16 and we all had a blast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. The staff is so helpful and nice. In a great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The property was beautiful and the amenities were amazing, but the genuine kindness of the staff and quality of service is what truly made our trip. Would recommend!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, will definitely recommend my friend's and family. The services are top tier from front desk Paulina, pool bar bartender Nelson, pool bar server Bianca. And everyone else that i missed. One of the best hotels I've stayed in got one of the best room services I've been in.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room, pool area, restaurants and staff were excellent!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going back !!! Top notch ! The spa Was Amazing !! ⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. We had an amazing vacation! Definitely going back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing resort to stay in!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hospitality
Stayed 2 nights in Feb 2026

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