Casa Ticul Hotel Boutique 5Th Av

Hotel with 2 outdoor swimming pools, a short walk to Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Comfort Apartment | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk
Housekeeping
Pool
Air conditioning
Free WiFi
Restaurant

Explore the area

5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

Quinta Avenida
‪3 min walk‬
Mamitas Beach
‪6 min walk‬
Playa del Carmen Main Beach
‪6 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

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Room options

Deluxe Room

Sleeps 2
1 King Bed

Standard Room

Wonderful

Sleeps 2
1 King Bed

1 bedroom, premium bedding, down comforters, Select Comfort beds

Honeymoon Room

Sleeps 2
1 King Bed

Junior Room

Sleeps 2
1 King Bed

Family Room

Sleeps 4
1 King Bed and 1 Double Bed

Standard Double Room

Sleeps 4
2 Double Beds

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Casa Ticul Hotel Boutique 5Th Av is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 28-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

Quinta Avenida - 3 min walk - 0.2 miles
Mamitas Beach - 6 min walk - 0.4 miles
Playa del Carmen Main Beach - 6 min walk - 0.4 miles
Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 3 min drive - 1.6 miles

Getting around

Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

‪Club de la Cerveza - ‬1 min walk
‪Las Hijas de la Tostada - ‬1 min walk
‪La Cueva del Chango - ‬1 min walk
‪Mariskinky - ‬1 min walk
‪Amate 38 - ‬2 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Hotel with 2 outdoor swimming pools, a short walk to Playa del Carmen Main Beach

Guests staying at Casa Ticul Hotel Boutique 5Th Av enjoy 2 outdoor pools, free WiFi in public areas, and a library. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, a garden, and a picnic area.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Select Comfort beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Ceiling fans are also included.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Spa
Free WiFi
Air conditioning

$41 nightly

Aug 3 - Aug 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

A restaurant
Snack bar/deli

Things to do

2 outdoor pools
Library

Family friendly

2 outdoor pools
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach cabanas (surcharge)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lever door handles
No elevator
Well-lit path to entrance

2 buildings
3 floors
Built in 2007
Designated smoking areas

Room amenities

Bedroom

Down comforter
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Free bottled water

Air conditioning
Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Casa Ticul

Casa Ticul Hotel

Casa Ticul Playa del Carmen

Casa Ticul Boutique Hotel Koox Luxury Collection

Hotel Casa Ticul Playa del Carmen

Hotel Ticul

Ticul

Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico

Casa Ticul Boutique Koox Luxury Collection Playa del Carmen

Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Is free cancellation available at Casa Ticul Hotel Boutique 5Th Av?

Casa Ticul Hotel Boutique 5Th Av provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of Casa Ticul Hotel Boutique 5Th Av?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Is there parking available at Casa Ticul Hotel Boutique 5Th Av?

No, there isn't parking at this hotel.

Does Casa Ticul Hotel Boutique 5Th Av include a casino on the premises?

No, Casa Ticul Hotel Boutique 5Th Av doesn't have a casino.

Is there an indoor pool at Casa Ticul Hotel Boutique 5Th Av?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Casa Ticul Hotel Boutique 5Th Av good for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a rainfall showerhead as well as 2 outdoor pools.

Does Casa Ticul Hotel Boutique 5Th Av have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Ticul Hotel Boutique 5Th Av have a restaurant that serves breakfast?

No, Casa Ticul Hotel Boutique 5Th Av doesn't have a restaurant that serves breakfast.

Does Casa Ticul Hotel Boutique 5Th Av allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Ticul Hotel Boutique 5Th Av.

Are there connecting rooms at Casa Ticul Hotel Boutique 5Th Av?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Casa Ticul Hotel Boutique 5Th Av?

The closest major airport to Casa Ticul Hotel Boutique 5Th Av is Cozumel Intl. Airport (CZM), which is 22.7 mi away (258 minutes by car).

Can I book a room with a balcony at Casa Ticul Hotel Boutique 5Th Av?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or pool views.

Casa Ticul Hotel Boutique 5Th Av Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

2/10 Terrible

Brian

Mar 27, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

6/10 Okay

Jesus

Traveled with family

Sep 2, 2024

Liked: Staff & service

Close to beach. Poor pool maintenance.

Stayed 1 night in Aug 2024

2/10 Terrible

Anthony

Aug 19, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The pictures of the property are NOTHING like the real thing. The pictures are old and so is the hotel. Both pools were dirty and could only use one. There were no pool chairs and the place was basically falling apart

Stayed 3 nights in Aug 2024

2/10 Terrible

Laurel

Aug 12, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Felt very dangerous, unkept. Pool hasn’t been cleaned in ages. I left before the first night and am trying to get a refund.

Stayed 4 nights in Aug 2024

2/10 Terrible

Geronimo, corona

Aug 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned

Stayed 1 night in Aug 2024

4/10 Poor

Ben Ori

Jul 28, 2024

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water, no wifi

Stayed 2 nights in Jul 2024

2/10 Terrible

Erick

Traveled with family

Jul 3, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.

Stayed 1 night in Jul 2024

10/10 Excellent

vicente

Jun 18, 2024

Liked: Cleanliness

Stayed 1 night in Jun 2024

2/10 Terrible

Hector

May 10, 2024

Disliked: Amenities, property conditions & facilities

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

4/10 Poor

Cassandra

Apr 26, 2024

Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveler

Apr 21, 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Susana

Mar 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

2/10 Terrible

Esperanza

Mar 28, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I don’t like nothin

Stayed 2 nights in Mar 2024

10/10 Excellent

Barry

Mar 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!

Stayed 2 nights in Feb 2024

2/10 Terrible

Laura

Feb 29, 2024

Disliked: Property conditions & facilities

Disgusting

I checked in, and was given room #1. There was mold throughout the entire room which it also smelled moldy and mildewy. I informed the front desk and asked for a refund. I was shown a different room (room #11) which upon first sight, looked presentable. Over the course of my 5 day stay, the showered sprayed water over the door, down the wall, all over the floor so I had a flood in the bathroom. The a/c worked for about the first 15 minutes it was running, then turned to warmer air. It leaked all over the floor as well. No hot water in shower but there was in the sink. When using the sink, I could not get the facet to turn off so I eventually gave up and tried again later. I was successful the 2nd time. Just too much going on! This property needs a major haul!

Stayed 5 nights in Feb 2024

2/10 Terrible

Evelia

Traveled with family

Feb 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is a complete health hazard. The pictures listed are deceptive and from over 10 years ago. DO NOT stay at this hotel. Just to name a few things that I witnessed first hand. -Filthy mattress with body fluids, mold, stains etc. in my room and older mattresses scattered in hallways around the hotel. (Yes you read that correctly) -Broken staircases with cement buckets holding them together. -cracked walls and ceilings with holes. -Filthy towels and bed sheets with bodily fluid, blood stains and mold. -old filthy dated smelly furniture -no hot water -filthy green pool -filthy bathrooms with cracked walls and broken doors. I can honestly go on and on. I booked a 5 night stay and left after one night. Reason I stayed was because I arrived in the late evening and wasn’t able to book another night elsewhere. This place is disgusting to say the least and the owners don’t seem to care. My family and I stayed here over 10 years ago and it was a beautiful boutique then. Unless you are comfortable living in filth, stay away.

Stayed 5 nights in Feb 2024

4/10 Poor

Martha

Traveled with family

Feb 24, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Just the location was very good other than that very old and not good ,very noisy.

Stayed 1 night in Feb 2024

2/10 Terrible

Rafael

Traveled with family

Feb 21, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The only convince is the location. Other than that bad service . So dirty rooms. The check in delays to much. Not hot water in the restrooms. Pool whit moll. In general this place is dirty over all. I will never recommend. To any one.

Stayed 3 nights in Feb 2024

8/10 Good

ADRIANA, CHICAGO

Traveled with family

Feb 21, 2024

Liked: Staff & service

The TV didn't work, the restroom had a bad smell.

Stayed 3 nights in Feb 2024

4/10 Poor

Douglas, Edwall

Feb 7, 2024

Disliked: Amenities, property conditions & facilities

Staff and location nice. Property falling apart, and they dont care. Asked to fix hanging broken lamp first day (just needed a screwdriver!!) sink leaked all over floor. Prepaid 5 days. Wish I had not..

Stayed 6 nights in Jan 2024

8/10 Good

Craig

Jan 17, 2024

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Jan 15, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired Hotel

Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.

Stayed 1 night in Jan 2024

4/10 Poor

Hugix

Traveled with partner

Jan 10, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy descuidado todo. No cuenta con agua caliente y en nuestra estancia no hubo wifi ni TV. En las fotos ofrece un desayuno más completo. Solo es un reducido plato de fruta y café. En general no recomiendo

Stayed 5 nights in Jan 2024

2/10 Terrible

Md Nasir, Dhaka

Jan 10, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2024

6/10 Okay

TRANG

Dec 29, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It’s a like a used Lamborghini

This hotel has some good designs but had seen better days. The hotel is on fifth Avenue across from the Coffee café. This is prime real estate and it’s a great place for people watching. it’s close to many restaurants and bars. The hotel is well-designed when it was built in the early 90s but management has failed to upkeep the facility. For example, there are three pools but only one works. There is missing wood on the banisters. The cable suspended shelving are broken and the wood that the shelves are made from peeling the stone basin has stains there is not enough towels and no comforter Continental breakfast was a nice touch in the view from the breakfast room is good. The noise level from the drunks in the hotel and on the street made it difficult to sleep.