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Casa Ticul Hotel Boutique 5Th Av

3.5 star property

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Photo gallery for Casa Ticul Hotel Boutique 5Th Av

Lobby sitting area
Interior
2 outdoor pools
Comfort Apartment | Premium bedding, down comforters, Select Comfort beds, free WiFi
Design Apartment | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Select Comfort beds, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Junior Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Honeymoon Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Honeymoon Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Casa Ticul Hotel Boutique 5Th Av is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 28-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
  • Central Square - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Colectivo Mexicano Cervecero - ‬1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Guests staying at Casa Ticul Hotel Boutique 5Th Av enjoy 2 outdoor pools, free WiFi in public areas, and a library. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace, a garden, and a picnic area.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Select Comfort beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Ceiling fans are also included.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Is free cancellation available at Casa Ticul Hotel Boutique 5Th Av?

Casa Ticul Hotel Boutique 5Th Av provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of Casa Ticul Hotel Boutique 5Th Av?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Is there parking available at Casa Ticul Hotel Boutique 5Th Av?

No, there isn't parking at this hotel.

Does Casa Ticul Hotel Boutique 5Th Av include a casino on the premises?

No, Casa Ticul Hotel Boutique 5Th Av doesn't have a casino.

Is there an indoor pool at Casa Ticul Hotel Boutique 5Th Av?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Casa Ticul Hotel Boutique 5Th Av?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as 2 outdoor pools.

Does Casa Ticul Hotel Boutique 5Th Av have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Ticul Hotel Boutique 5Th Av have a restaurant that serves breakfast?

No, Casa Ticul Hotel Boutique 5Th Av doesn't have a restaurant that serves breakfast.

Does Casa Ticul Hotel Boutique 5Th Av allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Ticul Hotel Boutique 5Th Av.

Does Casa Ticul Hotel Boutique 5Th Av have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Ticul Hotel Boutique 5Th Av?

The closest major airport to Casa Ticul Hotel Boutique 5Th Av is Cozumel Intl. Airport (CZM), which is 22.7 mi away (258 minutes by car).

Are there rooms with balconies at Casa Ticul Hotel Boutique 5Th Av?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden and pool views.

Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 348 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 74 out of 766 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 17 nights in Aug 2023
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Vonshae

Liked: Staff & service
Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Boutique Hotel near 38th Street and 5th Avenue. From here you can walk all over Playa del Carmen. Very friendly staff and beautiful surroundings. Big rooms, modern and very clean!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Froylan

Liked: Cleanliness, staff & service, amenities
Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Rudolph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well presented
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Oumary

Liked: Cleanliness, staff & service, amenities
The location they clean the rooms everyday
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Barbara

Liked: Staff & service
The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and the breakfast included in the reservation was delicious. Staff is very friendly and accomodating. One caveat for those people with limited mobility would be that the stairs are a challenge and there is no elevator.
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
Just the location was very good other than that very old and not good ,very noisy.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Richard

Liked: Staff & service
Very good value but just a bed to sleep in. The staff was very friendly and accomidating. The property can use updating but for the $$ it was fine.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jesus

Liked: Staff & service
Close to beach. Poor pool maintenance.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!
Stayed 14 nights in Feb 2023
Verified

8/10 Good

Matthew

Liked: Staff & service
Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

William

Disliked: Staff & service
Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired Hotel

Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Geronimo

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Hector manuel Alvarado

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is great. Although you're in the 5th ave. If you have your windows closed you dont hear noises. The cleaning is good, blanquets policies are weird, also the places is not maintained constantly so dont expect to much0
Stayed 6 nights in Jan 2023
Verified

2/10 Terrible

Artem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of the worst in PDC
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Blanca Elizabeth Alejo

Disliked: Cleanliness, staff & service, property conditions & facilities
Service ,terrible, dirty and no parking lot for people with car, and the food terrible , and not enough
Stayed 5 nights in Jul 2023
Verified

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.
Stayed 1 night in Mar 2023

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