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Balxiba Playa del Carmen Downtown Hotel Boutique

Property class: 2

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Photo gallery for Balxiba Playa del Carmen Downtown Hotel Boutique

A reception area with a white wall, a brick accent, wooden benches, hanging plants, and a potted plant.
Unclassified image, 2 of 88, button
A swimming pool with a wooden deck, lounge chairs, and a green hedge.
A modern interior with a sofa, potted plants, a coffee table, and a hallway leading to another room.
Unclassified image, 5 of 88, button

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 2 Nte Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪14 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪17 min walk‬

Room options

View all photos for Deluxe Double Room

A hotel room with two beds, a bathroom, and a mirror.

Deluxe Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Down comforters, blackout drapes, iron/ironing board (on request)

Deluxe Room, Non Smoking

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room

A hotel room with three single beds, a large mirror, a wall decoration, and a curtain.

Classic Triple Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Comfort Double Room

Down comforters, blackout drapes, iron/ironing board (on request)

Comfort Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Habitación Sencilla King

  • Sleeps 2

Habitación 2 Camas - Frigobar

  • Sleeps 4

Habitación 2 Camas - Standard

  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen Centro, Balxiba Playa del Carmen Downtown Hotel Boutique is a leisurely stroll from popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 27-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Central Square - 14 min walk - 0.8 miles
  • Quinta Avenida - 14 min walk - 0.8 miles
  • Playa del Carmen Main Beach - 16 min walk - 0.9 miles
  • Playacar Beach - 17 min walk - 0.9 miles
  • Mamitas Beach - 4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪La Floresta - ‬5 min walk
  • ‪Nativo - ‬2 min walk
  • ‪Mezcla Pdc - ‬7 min walk
  • ‪Bendita Costilla - ‬6 min walk

About this property

Balxiba Playa del Carmen Downtown Hotel Boutique

Guests staying at Balxiba Playa del Carmen Downtown Hotel Boutique enjoy an outdoor pool, free WiFi in public areas, and a living plant wall. There's free parking, and an airport shuttle (available 24 hours) for MXN 3000 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a TV in a common area, wedding services, and a picnic area.
32-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport down comforters. Wardrobes or closets are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Couples/private dining

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Dock
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Living plant wall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

MastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 100 (one-way), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What's there to do close to Balxiba Playa del Carmen Downtown Hotel Boutique?

This hotel is situated in Playa del Carmen Centro within a short 14-minute walk of Playa del Carmen Main Beach and also 14 minutes on foot from Quinta Avenida. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach within a short drive.

Is there parking available at Balxiba Playa del Carmen Downtown Hotel Boutique?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Balxiba Playa del Carmen Downtown Hotel Boutique include a casino?

No, Balxiba Playa del Carmen Downtown Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Balxiba Playa del Carmen Downtown Hotel Boutique?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Balxiba Playa del Carmen Downtown Hotel Boutique a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and turndown service.

Are there hot tubs at Balxiba Playa del Carmen Downtown Hotel Boutique?

No, this hotel doesn't have a spa tub.

Does Balxiba Playa del Carmen Downtown Hotel Boutique have a restaurant with a breakfast menu?

No, Balxiba Playa del Carmen Downtown Hotel Boutique doesn't have a restaurant that serves breakfast.

Will Balxiba Playa del Carmen Downtown Hotel Boutique allow pets to stay free of charge?

No, pets and service animals aren't allowed at Balxiba Playa del Carmen Downtown Hotel Boutique.

Are there connecting rooms at Balxiba Playa del Carmen Downtown Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Balxiba Playa del Carmen Downtown Hotel Boutique?

The closest major airport to Balxiba Playa del Carmen Downtown Hotel Boutique is Cozumel Intl. Airport (CZM), which is 20.2 mi away (254 minutes by car).

Are there rooms with balconies at Balxiba Playa del Carmen Downtown Hotel Boutique?

No, you won't find guestrooms with balconies at Balxiba Playa del Carmen Downtown Hotel Boutique.

Does Balxiba Playa del Carmen Downtown Hotel Boutique have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Balxiba Playa del Carmen Downtown Hotel Boutique.

Balxiba Playa del Carmen Downtown Hotel Boutique Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad por el precio esta super bien. Check In muy facil. Con estacionamiento seguro. El hotel esta por avenida principal. El hotel cuenta con lo basico e indispensable, muy tranquilo, las camas muy bien. Sin ninguna queja.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

alma

Liked: Cleanliness, staff & service, property conditions & facilities
El internet nunca funcionó, pero todo lo demás muy bien
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Paulina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones olían mal, a mucha humedad y como a pies
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, cumplió con todo lo requerido
Stayed 2 nights in May 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación amplia, cama cómoda y limpia, aire acondicionado en buen estado. Baño limpio. TV y Wifi funcionan muy bien. Un poco de ruido por la noche.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

marlene

Liked: Cleanliness, amenities, property conditions & facilities
Ubicación conveniente, habitación e instalaciones buenas, personal amable en la atención
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Federico

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jesús Enrique

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel Angel

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alain

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

gabriel

Stayed 5 nights in Oct 2025