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HM Playa del Carmen

4.0 star property
Hotel with free valet parking, 9-minute walk to Quinta Avenida
VIP Access

Choose dates to view prices

Photo gallery for HM Playa del Carmen

Outdoor pool, sun loungers
Lobby sitting area
Junior Suite with terrace and city view | Terrace/patio
Reception
Daily buffet breakfast (MXN 300 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 1

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite with terrace and city view

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard with Street View

  • 301 sq ft
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior

  • 376 sq ft
  • Sleeps 2

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior with Street View

  • 430 sq ft
  • Sleeps 2

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double room with balcony

Double room with balcony | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double room with balcony

8.6 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Playa del Carmen

HM Playa del Carmen places you in Gonzalo Guerrero, within a leisurely stroll of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 91-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Central Square - 8 min walk - 0.5 miles
  • Quinta Avenida - 9 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 14 min walk - 0.8 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogón - ‬1 min walk
  • ‪Vips Constituyentes - ‬2 min walk
  • ‪Don Sirloin - ‬2 min walk
  • ‪El Nativo - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk

About this property

HM Playa del Carmen

Hotel with free valet parking, 9-minute walk to Quinta Avenida
At HM Playa del Carmen, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free valet parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 50-cm plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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9.0 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-cm plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at HM Playa del Carmen?

HM Playa del Carmen provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HM Playa del Carmen?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on Dec 13, 2025 start from $74.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around HM Playa del Carmen?

This hotel is situated in Gonzalo Guerrero within a short 13-minute walk of Playa del Carmen Main Beach and also 9 minutes on foot from Quinta Avenida. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is there parking available at HM Playa del Carmen?

Yes, secured valet parking is offered for free at the hotel.

Does HM Playa del Carmen feature a casino at the property?

No, HM Playa del Carmen doesn't have a casino.

Is there an indoor pool at HM Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is HM Playa del Carmen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at HM Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does HM Playa del Carmen have a restaurant with a breakfast menu?

Yes, HM Playa del Carmen serves buffet breakfast each morning for a surcharge from its restaurant.

Does HM Playa del Carmen allow pets to stay for free?

No, pets and service animals aren't allowed at HM Playa del Carmen.

Are there connecting rooms at HM Playa del Carmen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to HM Playa del Carmen?

The closest major airport to HM Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).

Can I book a room with a balcony at HM Playa del Carmen?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or city views.

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