Fairmont Heritage Place Mayakoba

Luxury resort on the beach, with 2 outdoor pools

VIP Access

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Where to?

Dates

July 2025

August 2025

Couples treatment rooms, sauna, steam room, body treatments

3 bedrooms, premium bedding, free minibar items, in-room safe

Overview
Rooms
Location
Policies

Popular amenities

On private beach
Pool
Kitchen
All inclusive
Bar
Pet friendly

Explore the area

Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course
‪8 min walk‬
Tres Rios Ecopark
‪10 min drive‬
Playa del Carmen Main Beach
‪12 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪54 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Villa, 3 Bedrooms (Garden)

Exceptional

3094 sq ft
Sleeps 8
2 King Beds and 2 Twin Beds

Villa, 3 Bedrooms (Penthouse)

Sleeps 8
2 King Beds and 2 Twin Beds

Villa, 4 Bedrooms (Penthouse)

6300 sq ft
Sleeps 10
3 King Beds and 2 Twin Beds

Villa, 3 Bedrooms (Middle floor)

Exceptional

4603 sq ft
Sleeps 8
2 King Beds and 2 Twin Beds

About the neighborhood

Playa del Carmen

Fairmont Heritage Place Mayakoba places you within a 15-minute drive of popular attractions such as Tres Rios Ecopark and Mamitas Beach. This 34-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a golf course.

View more Resorts in Playa del Carmen

What's nearby

El Camaleón Mayakoba Golf Course - 8 min walk - 0.5 miles
Tres Rios Ecopark - 10 min drive - 3.7 miles
Quinta Avenida - 11 min drive - 6.2 miles
Playa del Carmen Main Beach - 12 min drive - 6.4 miles
Maroma Beach - 16 min drive - 7.4 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Cafe Antoinette - ‬4 min drive
‪Buffet Riviera - ‬9 min drive
‪La Copa - ‬9 min drive
‪Coco Café - ‬9 min drive
‪Las Brisas Restaurant & Lounge Bar - ‬2 min walk

About this property

Fairmont Heritage Place Mayakoba

Luxury resort on the beach, with 2 outdoor pools

Fairmont Heritage Place Mayakoba features a private beach, a golf course, and a full-service spa. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include 2 outdoor pools, a children's pool, and a gym.

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include kitchens, patios, and dining areas.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
All inclusive
Spa
Pet friendly

$613 nightly

Jul 30 - Jul 31

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 15 to 30 per person
3 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Café Maya
Ki beach Bar Korean BBQ
La Cantina
La Laguna
Tauro Steakhouse

Things to do

18-hole golf course
2 outdoor pools
24-hour gym
4 outdoor tennis courts
Archery
Beach volleyball
Beach yoga
Children's club
Children's pool
Ecotours
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Hiking/biking trails
Kayaking
Pilates classes
Pro golf lessons
Pro golf shop
Racquetball/squash
Snorkeling
Water sports equipment
Windsurfing

Family friendly

2 outdoor pools
Baby bath
Children's club (surcharge)
Children's dinnerware
Children's pool
Grocery/convenience store
High chair
In-room babysitting (surcharge)
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Separate in-room dining area
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Business center
Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool umbrellas
Terrace

Full-service spa

20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

11 buildings
4 floors
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Children's slippers
Designer toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Free bottled water
Free minibar (limited items)
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Paper towels
Restaurant dining guides
Separate dining area

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 31.76 per pet, per day
Dogs only
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 35 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 15 to 30 per person
Pet fee: USD 31.76 per pet, per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Heritage Mayakoba

Fairmont Heritage Place Mayakoba Resort

Fairmont Heritage Place Mayakoba Playa del Carmen

Fairmont Heritage Place Mayakoba Resort Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Fairmont Heritage Place Mayakoba?

Fairmont Heritage Place Mayakoba offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Fairmont Heritage Place Mayakoba?

This resort is located in Playa del Carmen within a short 9-minute walk of El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Gran Coyote Golf within a short drive.

Is parking available on site at Fairmont Heritage Place Mayakoba?

Yes, uncovered self parking is offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Fairmont Heritage Place Mayakoba?

Fairmont Spa is the resort's spa and services include hot stone massages, deep-tissue massages, hydrotherapy, and body wraps.

Does Fairmont Heritage Place Mayakoba have a casino on the premises?

No, Fairmont Heritage Place Mayakoba doesn't have a casino.

Will I find an indoor pool at Fairmont Heritage Place Mayakoba?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Fairmont Heritage Place Mayakoba?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature private pools.

Does Fairmont Heritage Place Mayakoba have a hot tub?

No, but this resort does have a steam room.

Does Fairmont Heritage Place Mayakoba feature a restaurant that includes a breakfast menu?

Yes, Fairmont Heritage Place Mayakoba has 8 restaurants, and serves a full breakfast each morning for a surcharge.

Will Fairmont Heritage Place Mayakoba allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fairmont Heritage Place Mayakoba for a fee of USD 31.76 per pet, per day. The property also provides food and water bowls.

Does Fairmont Heritage Place Mayakoba have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Fairmont Heritage Place Mayakoba?

The closest major airport to Fairmont Heritage Place Mayakoba is Cozumel Intl. Airport (CZM), which is 26.9 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 26.4 mi away.

Are there rooms with balconies that I can book at Fairmont Heritage Place Mayakoba?

Yes, every guestroom at Fairmont Heritage Place Mayakoba comes with a patio with some featuring garden views.

Fairmont Heritage Place Mayakoba Reviews

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Carlos R

Traveled with family

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2024

10/10 Excellent

Jason

Traveled with family

Aug 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!

Stayed 6 nights in Aug 2024

10/10 Excellent

Ardie, Whistler

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family

Jul 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property and spacious villas. We can’t wait to go back.

Stayed 5 nights in Jun 2024

10/10 Excellent

Nathalie

Traveled with family and small children, Traveled with family

Jul 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.

Stayed 6 nights in Jun 2024

10/10 Excellent

Anjalee

Apr 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.

Stayed 5 nights in Apr 2024

10/10 Excellent

Monica

Mar 17, 2024

Stayed 3 nights in Mar 2024

10/10 Excellent

Marvin

Nov 12, 2023

Stayed 4 nights in Aug 2023

10/10 Excellent

Yasmeen

Traveled with family and small children

Apr 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation

Stayed 5 nights in Mar 2023

10/10 Excellent

Carrie, Chicago

Traveled with pets, Traveled with family

Feb 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa

Stayed 3 nights in Feb 2023

10/10 Excellent

John

Traveled with group, Traveled with family

Aug 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return

Stayed 6 nights in Feb 2022

10/10 Excellent

Natalie

Traveled with family

May 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)

Stayed 7 nights in May 2022

8/10 Good

Juan Manuel

Traveled with family

Apr 4, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precios elevados para el servicio otorgado

Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio

Stayed 5 nights in Mar 2021