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AKBAL Playa - Beach Zone

3.0 star property
Private beach and outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for AKBAL Playa - Beach Zone

Private beach nearby, white sand, beach cabanas, sun loungers
Comfort Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds
Family Apartment | Terrace/patio
Outdoor pool, sun loungers
Family Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Kitchen

Explore the area

View in a map
Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Comfort Studio Suite

Comfort Studio Suite | In-room dining

Comfort Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Premier Studio Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Egyptian cotton sheets, premium bedding, pillowtop beds

Family Apartment

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Zazil-ha, AKBAL Playa - Beach Zone is a leisurely stroll from popular sights such as Playa del Carmen Main Beach and Mamitas Beach. This 7-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mario Villanueva Stadium Madrid - 6 min walk - 0.4 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Quinta Alegría Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪El Arabe - ‬3 min walk
  • ‪Roma Spaghetti - ‬3 min walk
  • ‪Cafe Petit Péche - ‬2 min walk
  • ‪La Romana Pizzeria - ‬2 min walk
  • ‪Tacos & Tortas - ‬2 min walk

About this property

AKBAL Playa - Beach Zone

Private beach and outdoor pool, near Quinta Avenida
An outdoor pool and free WiFi in public areas are features at AKBAL Playa - Beach Zone. Front-desk staff can help with concierge services, and provide local restaurant recommendations.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer bathrobes and toothbrushes and toothpaste. Other amenities include kitchens, sitting areas, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A beach bar

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Pool loungers

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 5 per pet, per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 5 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a security system and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

AKBAL Playa - Beach Zone Hotel
AKBAL Playa - Beach Zone Playa del Carmen
AKBAL Playa - Beach Zone Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at AKBAL Playa - Beach Zone?

AKBAL Playa - Beach Zone offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at AKBAL Playa - Beach Zone?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at AKBAL Playa - Beach Zone on Jan 26, 2026 start from $29.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around AKBAL Playa - Beach Zone?

This hotel is situated in Zazil-ha within a short 12-minute walk of Playa del Carmen Main Beach and also 10 minutes on foot from Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is there parking available at AKBAL Playa - Beach Zone?

No, this hotel doesn't offer parking.

Does AKBAL Playa - Beach Zone have a casino on the premises?

No, AKBAL Playa - Beach Zone doesn't have a casino.

Is there an indoor pool at AKBAL Playa - Beach Zone?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at AKBAL Playa - Beach Zone?

There are plenty of amenities for couples at this hotel, including a beach bar, an outdoor pool, and a nearby private beach.

Are there hot tubs at AKBAL Playa - Beach Zone?

No, there isn't a spa tub at this hotel.

Does AKBAL Playa - Beach Zone feature a restaurant that includes a breakfast menu?

No, AKBAL Playa - Beach Zone doesn't have a restaurant that serves breakfast.

Does AKBAL Playa - Beach Zone allow pets to stay for free?

Although they can't stay for free, pets are welcome at AKBAL Playa - Beach Zone for a fee of USD 5 per pet, per night.

Does AKBAL Playa - Beach Zone have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to AKBAL Playa - Beach Zone?

The closest major airport to AKBAL Playa - Beach Zone is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Are there rooms with balconies at AKBAL Playa - Beach Zone?

No, there aren't any guestrooms with balconies at AKBAL Playa - Beach Zone.

AKBAL Playa - Beach Zone Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 7 out of 28 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan, toronto

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Isidro, BLOOMFIELD

Stayed 20 nights in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoyle and staff were very poor ,not!!! Recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was great!
Stayed 6 nights in Sep 2024

4/10 Poor

JOEL, Austin

Traveled with family
All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain.
Stayed 1 night in Jun 2024

6/10 Okay

José Luis Damián

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Buena experiencia

Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Stayed 2 nights in Apr 2024

2/10 Terrible

Luis D

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public
Stayed 1 night in Jan 2023

2/10 Terrible

raveen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it.

Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
Stayed 1 night in Apr 2022

8/10 Good

Andrea xareni

Stayed 3 nights in Apr 2022

6/10 Okay

matthew

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Stayed 3 nights in Jan 2022

8/10 Good

José Roberto

Stayed 2 nights in Sep 2025

10/10 Excellent

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del Personal amable
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Antonio Basurto

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaska Yuno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

leticia

Business traveler
Disliked: Cleanliness, property conditions & facilities
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
Stayed 1 night in Aug 2023

2/10 Terrible

Selene del Carmen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.

2/10 Terrible

JORGE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
Stayed 1 night in Sep 2022

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom ! Perto de tudo !

O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Stayed 7 nights in Mar 2022

8/10 Good

ADRIAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Nereyda

Business traveler
Disliked: Cleanliness, property conditions & facilities
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.
Stayed 4 nights in Dec 2021