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AKBAL Playa - Beach Zone

3.0 star property

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Photo gallery for AKBAL Playa - Beach Zone

A beach with palm trees, sun loungers, and umbrellas.
A rooftop patio with lounge chairs, potted plants, and a yellow building with a red roof.
A swimming pool with tiled edges, a yellow building with a balcony, and a palm plant.
A dining area with a wooden table set for two, a kitchen with a microwave and coffee maker, and a brick backsplash.
A compact kitchen with a dining area, featuring a brick backsplash, wooden cabinets, and a dining table set for four.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Kitchen

Explore the area

View in a map
Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Comfort Studio Suite

A hotel room with a bed, a wooden wardrobe, a small kitchen area, and a TV mounted on the wall.

Comfort Studio Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Studio Suite, 1 King Bed

A neatly made bed with white linens and a beige throw blanket, a heart-shaped towel on the bed, and a small bedside table with a remote control.

Premier Studio Suite, 1 King Bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment

A neatly made bed with white linens and a beige blanket, a wooden headboard, a small bedside table with a remote control, and a wall-mounted artwork.

Family Apartment

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Zazil-ha, AKBAL Playa - Beach Zone is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 7-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Quinta Alegría Shopping Mall - 13 min walk - 0.7 miles
  • Central Square - 19 min walk - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪El Buffet De La 10 - ‬4 min walk
  • ‪El Calamar de la 10 - ‬3 min walk
  • ‪Cafe Petit Péche - ‬2 min walk
  • ‪Tortas Mary - ‬3 min walk
  • ‪Quadra Café - ‬3 min walk

About this property

AKBAL Playa - Beach Zone

An outdoor pool and free WiFi in public areas are features at AKBAL Playa - Beach Zone. Front-desk staff can help with concierge services, and provide local restaurant recommendations.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer bathrobes and toothbrushes and toothpaste. Other amenities include kitchens, sitting areas, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A beach bar

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Pool loungers

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 5 per pet, per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 5 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

AKBAL Playa - Beach Zone Hotel
AKBAL Playa - Beach Zone Playa del Carmen
AKBAL Playa - Beach Zone Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at AKBAL Playa - Beach Zone?

AKBAL Playa - Beach Zone offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at AKBAL Playa - Beach Zone?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at AKBAL Playa - Beach Zone on Jul 11, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around AKBAL Playa - Beach Zone?

This hotel is situated in Zazil-ha within a short 12-minute walk of Quinta Avenida and also 12 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is there parking available at AKBAL Playa - Beach Zone?

No, there isn't parking available at the hotel.

Does AKBAL Playa - Beach Zone have a casino on the premises?

No, AKBAL Playa - Beach Zone doesn't have a casino.

Is there an indoor pool at AKBAL Playa - Beach Zone?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at AKBAL Playa - Beach Zone?

There are plenty of amenities for couples at this hotel, including a private beach (direct access), a beach bar, and an outdoor pool.

Does AKBAL Playa - Beach Zone have a hot tub?

No, there isn't a spa tub at this hotel.

Does AKBAL Playa - Beach Zone feature a restaurant that includes a breakfast menu?

No, AKBAL Playa - Beach Zone doesn't have a restaurant that serves breakfast.

Does AKBAL Playa - Beach Zone allow pets to stay for free?

Although they can't stay for free, pets are welcome at AKBAL Playa - Beach Zone for a fee of USD 5 per pet, per night.

Does AKBAL Playa - Beach Zone have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to AKBAL Playa - Beach Zone?

The closest major airport to AKBAL Playa - Beach Zone is Cozumel Intl. Airport (CZM), which is 23 mi away (258 minutes by car).

Are there rooms with balconies at AKBAL Playa - Beach Zone?

No, there aren't any guestrooms at AKBAL Playa - Beach Zone that offer a balcony.

AKBAL Playa - Beach Zone Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 7 out of 31 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Stanley Keith

Liked: Cleanliness
Disliked: Property conditions & facilities
Decent room on budget
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was great!
Stayed 6 nights in Sep 2024
Verified

2/10 Terrible

stefan

Disliked: Cleanliness, amenities, property conditions & facilities
A lot smoother than it used to be. For a low cost airline is acceptable
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and helpful Room clean Kitchen could have been a little better equipped Had 2cups 2plates 2bowls 2spoons knives and forks and we had to ask for those. Cooktop only had 1burner Location was good, close to 5th ave The area and unit felt safe
Stayed 14 nights in Jan 2026
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoyle and staff were very poor ,not!!! Recommend.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Luis D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

JOEL

All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La "piscine" annoncée est plutôt l'équivalent d'un spa portatif à l'eau froide, mais le reste est ok, proche te tout, des bons restaurants et a un pas de la fameuse "Quinta Avenida"
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del Personal amable
Stayed 1 night in May 2025
Verified

8/10 Good

Antonio Basurto

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

José Luis Damián

Liked: Cleanliness, staff & service
Disliked: Room comfort

Buena experiencia

Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

leticia

Disliked: Cleanliness, property conditions & facilities
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Selene del Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.
Verified

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

raveen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it.

Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom ! Perto de tudo !

O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Stayed 7 nights in Mar 2022
Verified

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

Nereyda

Disliked: Cleanliness, property conditions & facilities
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025
Verified

8/10 Good

José Roberto

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Megan

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Isidro

Stayed 20 nights in Dec 2024

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