Holiday Inn Ottawa East by IHG

3.0 star property
Hotel with free parking, near The Ottawa Hospital General Campus

Choose dates to view prices

Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Property amenity
Exterior
Exterior
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(14 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(113 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

You may also like

About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • University of Ottawa - 3 min drive - 2.5 miles
  • Rideau Canal - 4 min drive - 2.8 miles
  • Rogers Centre Ottawa - 5 min drive - 3.5 miles
  • Byward Market Square - 6 min drive - 3.9 miles
  • Parliament Hill - 6 min drive - 3.9 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Red Lobster - ‬18 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Aladdin Bakery - ‬10 min walk

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Aug 31, 2025 start from $107.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre and also 19 minutes on foot from Cosmic Adventures. You'll also find Rideau Canal and Byward Market Square within a short drive.

Will I be able to park at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

Is Holiday Inn Ottawa East by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Ottawa East by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per night.

Does Holiday Inn Ottawa East by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Ottawa East by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Ottawa East by IHG.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 597 out of 1212 reviews
Rating 8 - Good. 333 out of 1212 reviews
Rating 6 - Okay. 143 out of 1212 reviews
Rating 4 - Poor. 62 out of 1212 reviews
Rating 2 - Terrible. 77 out of 1212 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Krystyna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Legh, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for one night. Enjoyed my stay! Hotel was clean, quiet, staff were very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

LORETTA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Steps to St Laurent Mall and public transit station. Staff are helpful and friendly
Stayed 2 nights in May 2025

8/10 Good

Alannah

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
It might be that we just came from another IHG property in Edmonton, that was free laundry, free coffee, and on your hono
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rajendra, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The STAFF - Excellent start, very polite and helpful Lisa at Front Desk - Thank you so much Jayesh Nere at the Bar - Thank you so much The breakfast staff - Thank you so much Hotel is Clean and Well Maintained - 5 Starts
Stayed 3 nights in Apr 2025

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Good
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Meredith, Thunder Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our server every breakfast was very personable. He made the start to our days great
Stayed 6 nights in Apr 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities, room comfort
Would have preferred to be on a floor that didn’t have a slew of high school kids on it!
Stayed 1 night in Apr 2025

8/10 Good

Glenn E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Mona

Liked: Cleanliness, staff & service
Everything was okay but the bathroom hole was not draining properly
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and friendly

Friendly and helpful staff
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the receptionist was not very welcoming and didnt try to provide us with any information to make us familiar with the hotel. When we entered our hotel room there was a ball of hair on the floor, the sheets were itchy and the sink in the bathroom was flooded. It was not the relaxing experience we were hoping for.
Stayed 1 night in Apr 2025