Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property
Pet-friendly Ottawa hotel connected to a shopping center, 8-minute walk to Kanata Centrum Shopping Centre

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Breakfast, lunch, dinner served; French cuisine
Point of interest
Indoor pool, sun loungers
Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Place, Landmark Cinemas Kanata
    ‪5 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Place, Bell Sensplex
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Corner (Premium Shower)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Corner

8.6 out of 10
Excellent
(10 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Ottawa

Located in Kanata within a short walk of Kanata Centrum Shopping Centre, Holiday Inn Hotel & Suites Ottawa Kanata by IHG is within 2 miles (3 km) of other popular sights such as Bell Sensplex. This 152-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Ottawa and also close to Tanger Outlets and Canadian Tire Centre.

What's nearby

  • Landmark Cinemas Kanata - 5 min walk - 0.3 miles
  • Kanata Centrum Shopping Centre - 7 min walk - 0.4 miles
  • Canadian Tire Centre - 1 min drive - 1.6 miles
  • Bell Sensplex - 3 min drive - 1.4 miles
  • Parliament Hill - 19 min drive - 15.9 miles

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk
  • ‪Sansotei Ramen 三草亭 - ‬10 min walk
  • ‪Moxies - ‬8 min walk

About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Pet-friendly Ottawa hotel connected to a shopping center, 8-minute walk to Kanata Centrum Shopping Centre
At Holiday Inn Hotel & Suites Ottawa Kanata by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and express check-out.
Guests can expect 50-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (5,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 823937

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Frequently asked questions

Is free cancellation available at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Ottawa Kanata by IHG on Jan 4, 2026 start from $117.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

This hotel is situated in Kanata within a 10-minute walk of Kanata Centrum Shopping Centre and Landmark Cinemas Kanata. You'll also find Canadian Tire Centre and Bell Sensplex within a short drive.

Is parking available on site at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG include a casino at the property?

No, Holiday Inn Hotel & Suites Ottawa Kanata by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Hotel & Suites Ottawa Kanata by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a restaurant, and a restaurant bar.

Are there hot tubs at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Hotel & Suites Ottawa Kanata by IHG serves a full breakfast for a surcharge each morning at Chez Lionel.

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Hotel & Suites Ottawa Kanata by IHG for a fee of CAD 40 per accommodation, per day. The property also provides food and water bowls.

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

The closest major airport to Holiday Inn Hotel & Suites Ottawa Kanata by IHG is Ottawa International Airport (YOW), which is 15.6 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Hotel & Suites Ottawa Kanata by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hotel & Suites Ottawa Kanata by IHG.

Does Holiday Inn Hotel & Suites Ottawa Kanata by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Hotel & Suites Ottawa Kanata by IHG.

Holiday Inn Hotel & Suites Ottawa Kanata by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, amenities
Clean room, helpful friendly staff, room temperature was not easily regulated, no air conditioning, room was terribly warm
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never a let down
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Thermostat didn’t seem to work (or was not terribly user-friendly), otherwise everything was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

10/10 Excellent

Keith

Stayed 2 nights in Sep 2025

8/10 Good

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall! Check-in was a fun experience for the kids, they got a colouring book and got to pick a small gift from a toy chest. The room was very clean, and the location is excellent—walking distance to the bowling alley and it has an amazing restaurant right in the lobby. The only downside was that the pool was closed for maintenance during our stay.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite disappointed the pool was closed but otherwise a lovely stay! Stanley was MY FAVOURITE. Will be back again. :)
Stayed 2 nights in Aug 2025

4/10 Poor

Anuraag

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to wait 1 hr. 30 mins in line to get the morning breakfast even though tables were available. Even after being seated after the long wait, service was slow.Food came in Slow and mixed up. Took 2 hours and 30 mins for Total time for breakfast. The morning breakfast ruined the overall experience.
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Karleigh

Traveled with partner
Liked: Amenities
The property was nice and recently updated. The only issue with cleanliness was around our fridge it appeared that coffee was spilt at some time and never cleaned up there was also some food remnants in the same area.
Stayed 1 night in Sep 2025

6/10 Okay

James

Disliked: Cleanliness

Disgusting

There was leftover Black Hair in the Shower
Stayed 1 night in Aug 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Traveled with pets, Traveled with family
Liked: Amenities
Pool was closed for a while. Not mentioned
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all other amenities
Stayed 1 night in Aug 2025

10/10 Excellent

adrian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Value for money

It was a great experience, checking was very easy. Great people at the reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

The service and they have a robot who delivers snacks to your room. The staff and cleanliness of the hotel is in excellent condition
Stayed 1 night in Aug 2025

10/10 Excellent

Shayla

Stayed 1 night in Aug 2025

6/10 Okay

joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC is only in the living room so if you’re sleeping on the sofabed, it gets real cold. Ask for extra blankets.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay! It was super close to everything we needed, we even walked to dinner a couple of nights! The hotel was beautiful and clean and the room was very comfortable. The staff were amazing, so accommodating and friendly. We ate breakfast every day at the restaurant inside the hotel and it was next level. The service was wonderful every morning, and we were pleasantly surprised by the sit-down-style breakfast, and the value of options! We wouldn't hesitate to stay at the Holiday Inn Kanata again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, renovated hotel

Stayed for two nights and it was seamless. Close to lots of restaurants at Centrum, but also easy Uber to downtown. Hotel was clean, newly renovated. Would stay again.
Stayed 2 nights in Aug 2025

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
It overall was a nice stay - the suite I booked was for 5 to sleep, the bed apparently was very comfortable but the pull out couch bed was awful. Very uncomfortable, the mattress doesn’t conceal the springs at all and two out of the 5 guest had a terrible sleep. I would be hesitant in booking a suite again for that reason. 3 people had to sleep in the King bed, 2 on the pull out…I would hardly consider that accommodations for 5.
Stayed 1 night in Aug 2025