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Universal's Helios Grand Hotel, a Loews Hotel

Property class: 4

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Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

A large hotel with a central fountain, multiple balconies, and a well-maintained garden.
Property video
A large hotel with a central dome, multiple wings, and a reflective water feature in the foreground.
A circular bar area with a central column, surrounded by seating and a starry ceiling design.
A spacious lobby with high ceilings, large columns, and a central chandelier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8505 S. Kirkman Road, Orlando, FL, 32819
  • Place, Universal Epic Universe
    ‪1 min walk‬
  • Place, Universal Orlando Resort
    ‪6 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.4 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

7.0 out of 10
Good
(2 reviews)
  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a grey sofa, a pink armchair, a marble desk, and a large mirror.

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 545 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a grey sofa, a pink armchair, a marble desk, and a large mirror.

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 545 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.8 out of 10
Excellent
(9 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

A hotel room with a large bed, a desk with a phone, a TV, and a view of the city.

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(15 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a sofa, a dining table, a TV, and a large window with a view.

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(51 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(2 reviews)
  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Universal Epic Universe is a short stroll from Universal's Helios Grand Hotel, a Loews Hotel, and other popular attractions like Orange County Convention Center are within a few miles (5 km). This 4-star hotel welcomes guests with 500 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Epic Universe - 1 min walk - 0.1 miles
  • Universal Orlando Resort - 6 min drive - 3.2 miles
  • Orange County Convention Center - 6 min drive - 2.3 miles
  • Universal Studios Florida - 7 min drive - 3.4 miles
  • Magic Kingdom® Park - 24 min drive - 15.8 miles

Getting around

  • Meadow Woods Station - 15 min drive
  • Orlando Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Cafe L'Air de la Sirene - ‬12 min walk
  • ‪Pizza Moon - ‬11 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Toadstool Café - ‬11 min walk

About this property

Universal's Helios Grand Hotel, a Loews Hotel

Built in 2025, the brand new Universal's Helios Grand Hotel, a Loews Hotel offers an outdoor pool, a gym, and a rooftop terrace. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Sitting areas, coffee makers, and laptop-compatible safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered, secured self parking on site (USD 36 per night)
  • Covered, secured valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 39.38 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Frequently asked questions

What's there to do near Universal's Helios Grand Hotel, a Loews Hotel?

This hotel is located in Orlando, just steps from Universal Epic Universe. You'll also find Orange County Convention Center and Universal CityWalk within a short drive.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on Nov 16, 2026 start from $332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Universal's Helios Grand Hotel, a Loews Hotel?

Yes, valet parking is offered for USD 45 per night with in/out privileges and self parking is available for USD 36 per night with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does Universal's Helios Grand Hotel, a Loews Hotel include a casino at the property?

No, Universal's Helios Grand Hotel, a Loews Hotel doesn't have a casino.

Is there an indoor pool at Universal's Helios Grand Hotel, a Loews Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

What do couples enjoy most about Universal's Helios Grand Hotel, a Loews Hotel?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Universal's Helios Grand Hotel, a Loews Hotel?

No, there isn't a spa tub at this hotel.

Does Universal's Helios Grand Hotel, a Loews Hotel feature a restaurant that includes a breakfast menu?

Yes, Universal's Helios Grand Hotel, a Loews Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal's Helios Grand Hotel, a Loews Hotel allow pets to stay for free?

No, pets aren't allowed at Universal's Helios Grand Hotel, a Loews Hotel.

Are there connecting rooms at Universal's Helios Grand Hotel, a Loews Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Universal's Helios Grand Hotel, a Loews Hotel?

The closest major airport to Universal's Helios Grand Hotel, a Loews Hotel is Orlando Intl. Airport (MCO), which is 11.1 mi away (16 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 13.8 mi away (33-minute drive).

Can I book a room with a balcony at Universal's Helios Grand Hotel, a Loews Hotel?

No, there aren't any guestrooms with balconies at Universal's Helios Grand Hotel, a Loews Hotel.

Does Universal's Helios Grand Hotel, a Loews Hotel offer wedding services?

There are wedding services available at Universal's Helios Grand Hotel, a Loews Hotel if that's in your vacation plans.

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 545 reviews
Rating 8 - Good. 53 out of 545 reviews
Rating 6 - Okay. 19 out of 545 reviews
Rating 4 - Poor. 4 out of 545 reviews
Rating 2 - Terrible. 4 out of 545 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, wonderful experience.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and checking on our stay all the time we were at the Hotel.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for Epic Universe. Beautiful rooms and pool area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will be back great experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful place to stay. The room was spacious, bed was comfortable, and huge windows with view of the park. The staff was a delight to interact with.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb . Staff , service and hotel were all amazing !!!!! We would highly recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was elegant and beautiful and family friendly at the same time. Staff was very accommodating and helpful. Spotlessly clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helios Grand was spotless and really well maintained, and the location couldn’t be better — just a short walk from Universal’s Epic Universe. The convenience alone made the stay worth it. Staff were friendly and helpful throughout. Definitely a great choice if you’re visiting the park.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel! Everything is simply perfect, and the staff is incredible. We will definitely be returning.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff was friendly and very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and more convenient place to enjoy Universal Epic.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and our view of Epic Universe…was Epic. Would definitely go back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ever
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so awesome
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really magical experience
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Definitely would book again. Favorite part is the easy entry to Epic universe. The Tomahawk at Bar Helios was AMAZING. Flora Tavern also had great food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stellar hotel. No pun intended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this hotel and it was very clean. The food was delicious. Would definitely Come back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and beautiful hotel! Can’t beat it if you’re wanting to visit Epic Universe. The staff was very friendly and helpful as well. No complaints! My room was nice and quiet as well which is a nice change from other Universal hotels, which I find important when going on theme park vacations so you get good sleep to wake up early.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind and courteous. Rooms are clean. The hotel is connected to Epic Universe.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid stay, a must when at Epic!
Stayed 1 night in Apr 2026

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