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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel in Newport News with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Property amenity
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Riverside Medical Center
    ‪6 min drive‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.2 out of 10
Good
(45 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Newport News

Located in Central Newport News within a 15-minute walk of Patrick Henry Mall, Best Western Plus Newport News Inn & Suites is within a few miles (5 km) of Sentara Port Warwick. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 4.8 miles
  • Fort Eustis - 10 min drive - 9.5 miles
  • Mariner's Museum - 10 min drive - 5.7 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬9 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel in Newport News with free breakfast and a fitness center
At Best Western Plus Newport News Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

What's there to do around Best Western Plus Newport News Inn & Suites?

This hotel is situated in Central Newport News within a short 8-minute walk of Patrick Henry Mall. You'll also find Newport News Park and Virginia Living Museum within a short drive.

Will I be able to park at Best Western Plus Newport News Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Newport News Inn & Suites have a casino?

No, Best Western Plus Newport News Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Newport News Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until August.

What will couples enjoy most about a stay at Best Western Plus Newport News Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Best Western Plus Newport News Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Newport News Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Newport News Inn & Suites offers free continental breakfast though there is no restaurant.

Does Best Western Plus Newport News Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Newport News Inn & Suites for a fee of USD 30 per accommodation, per day. A deposit of USD 50 per stay is collected.

Does Best Western Plus Newport News Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus Newport News Inn & Suites?

The closest major airport to Best Western Plus Newport News Inn & Suites is Newport News - Williamsburg Intl. Airport (PHF), which is 2.6 mi away (6 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is located 26.8 mi away (39-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Newport News Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Newport News Inn & Suites.

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. It's when entering a hotel room. Everything, everything was nice and clean and placed. Nothing out of order, everything worked properly. Besides, one light bulb in the floor lamp needed to be changed. The breakfast was excellent. Everything was hot and very pleasing. Never ran out of food. And the cafeteria was very clean this.The staff was very friendly that served food. I can really see myself returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was decent.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Rebecca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a roach in our bathroom. The tub was flithy.
Stayed 1 night in Sep 2025

2/10 Terrible

April

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness
The man who works the front desk was nice, but I wouldn't recommend this hotel to anyone. Room smelled like weed really bad. The whole room was filthy. Bathroom had hair all over it. The tables had chunks of food still on them. Floor didn't look vacuumed. We had young kids with us and they couldn't change our room because they were "out of rooms." Guy said all he could do was offer a refund. I said refund me for the next day (we booked 2 night) because it was midnight already. Well guess what? They refused to give me a refund. Said I stayed 2 nights when they know damn well I didn't. Tried to call the hotel and no one will call me back. I will never stay here again! Go down the street to the Comfort Suites. Soooo much better and CLEAN!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyce Healey

Stayed 1 night in Sep 2025

6/10 Okay

Leonard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room had a musty smell. The person that checked us in had some one hit his car and left us standing there for like 15 minutes. When he checked us in he did not give us any information so I assumed breakfast was until 10 but when I went down at 9:28 the lady told me everything was gone. The next morning I went down at 9:15 and saw other people come down a few minutes before 9:30 and she had already taken everything up. She even cuts off the juice machine so people that are still eating can’t even get more juice.
Stayed 2 nights in Sep 2025

4/10 Poor

Hector

Stayed 1 night in Sep 2025

8/10 Good

Ronald

Stayed 2 nights in Aug 2025

10/10 Excellent

Byron

Liked: Amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean rooms and great staff
Stayed 1 night in Aug 2025

4/10 Poor

Fredricka

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Clean by shoddy hotel near the mall

We had booked a king bed suite --- I thought. In fact, it was a small room with a king bed and sleeper couch and with the sleeper couch made into a bed, you could barely walk around the room. The staff at this hotel were amazing and friendly, but we had to go to the front desk numerous times -- wrong sheets for couch bed, broken lamp, TV not working, etc. All of the outlets were loose in the wall and nothing stayed plugged in. There were no usb outlets anywhere. THe shower flooded the bathroom even if you were careful with the curtain. Stains on the floor, stains on the couch and the couch mattress. Breakfast was good, but the design made it hard to get things when the inevitable rush happened.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dim lighting, filthy couches in multiple rooms we were offered. Sagging bed that was low to the ground. Pot smell in some rooms and musty smell in others. Overall just disgusting and not the fault of the staff because they were very helpful and can only do so much with a run down property. We were given a refund and stayed somewhere else.
Stayed 4 nights in Aug 2025

6/10 Okay

Sheila

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The best thing about the stay was the spaciousness of the room. The coffee machine was cool. However, the carpet was dingy and much of the furniture was broken down. The toilet did not flush properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes the staff and the rooms are so nice. Very affordable as well
Stayed 5 nights in Aug 2025

6/10 Okay

Kevantae

Traveled with family
Liked: Staff & service
It’s ok for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, Room was open, no towels, fridge not even plug in, no pool towels, Hotel lobby door open at 1am .
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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