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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel in Newport News with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Property amenity
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪8 min walk‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Place, Fort Eustis
    ‪10 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(41 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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Exterior

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About the neighborhood

Newport News

Located in Central Newport News within a 15-minute walk of Patrick Henry Mall, Best Western Plus Newport News Inn & Suites is within a few miles (5 km) of Sentara Port Warwick. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Patrick Henry Mall - 8 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 3.8 miles
  • Virginia Living Museum - 7 min drive - 4.4 miles
  • Fort Eustis - 12 min drive - 9.3 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Cheddar's Scratch Kitchen - ‬9 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel in Newport News with free breakfast and a fitness center
At Best Western Plus Newport News Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

What's there to do around Best Western Plus Newport News Inn & Suites?

This hotel is situated in Central Newport News within a short 8-minute walk of Patrick Henry Mall. You'll also find Virginia Living Museum and Mariner's Museum within a short drive.

Is there parking available at Best Western Plus Newport News Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Newport News Inn & Suites have a casino?

No, Best Western Plus Newport News Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Newport News Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until August.

What amenities will couples enjoy at Best Western Plus Newport News Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Best Western Plus Newport News Inn & Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Newport News Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Newport News Inn & Suites offers free continental breakfast though there is no restaurant.

Does Best Western Plus Newport News Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Newport News Inn & Suites for a fee of USD 30 per accommodation, per day. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Best Western Plus Newport News Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus Newport News Inn & Suites?

The closest major airport to Best Western Plus Newport News Inn & Suites is Newport News - Williamsburg Intl. Airport (PHF), which is 2.6 mi away (6 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is located 26.8 mi away (39-minute drive).

Can I book a room with a balcony at Best Western Plus Newport News Inn & Suites?

No, at Best Western Plus Newport News Inn & Suites, there aren't any guestrooms that list a balcony.

Reviews

Best Western Plus Newport News Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Easiest hotel check-in ive ever had.
Stayed 2 nights in Aug 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was comfortable and clean.
Stayed 3 nights in Jul 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty.
Stayed 1 night in Jul 2025

6/10 Okay

Charlie

Stayed 2 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Good area
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, smelled, bug infested
Stayed 1 night in Jul 2025

10/10 Excellent

Jedidiah

Stayed 2 nights in Jul 2025

6/10 Okay

Leslie

Stayed 1 night in Jul 2025

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly Room in Newport News!!

The refrigerator in the room didn't work and I didn't know it until the next morning when I went to get something out it and everything was warm. the room had a terrible musty smell to it. Even the night manager said the same thing. I asked if I could get a late check out as my flight wasn't leaving until 6 PM tonight and they told me know and that I would have to call Expedia. Terrible customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, smells like pot everywhere, waited 20 minutes for front desk staff to come to desk
Stayed 1 night in Jul 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Chanel

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Beds were sandy. Dirty items left in the closet, where only one door was working. WiFi was spotty.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen Bernadette

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No AC the whole night. Refused us any compensation for our discomfort. The pool was okay and breakfast was provided. The room was clean, the stay would have been great not for the AC not working and the staff handling the issue poorly. Expedia on the other hand was great. The property had to hear from expedia for taking any action.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Stayed 1 night in Jun 2025

6/10 Okay

Troy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pleased with front desk service we were early & were allowed to check in. Couch in room was less than marginal spoty with stains.
Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The bed was terrible, we were not impressed by it and the comfort was lacking. You could also see the outside through the screw holes where they had replaced the air condition unit but did not fill the holes. The room also felt wet like it needed to be dehumidified. The breakfast was good, but we were looking forward to using the Nestle speciality coffee machine and it was of course not working and there was no sign indicating it was not working.
Stayed 1 night in Jul 2025

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
cleanliness was great and the food
Stayed 2 nights in Jul 2025

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