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Cadillac Hotel & Beach Club, Autograph Collection

4.0 star property
Oceanfront with 2 outdoor pools, near Indian Beach Park

Choose dates to view prices

Photo gallery for Cadillac Hotel & Beach Club, Autograph Collection

Enjoy al fresco dining under a thatched roof, surrounded by palm trees and a pool view.
Enjoy ocean views from the large window in this stylish room featuring two single beds and a comfortable workspace.
Enjoy meals in style with a long table set for six, surrounded by pendant lights and lush greenery.
Enjoy the ocean view from this balcony with two chairs and a table, perfect for taking in the sights.
Guests can dine al fresco on the hotel's outdoor deck, surrounded by lush tropical plants and umbrellas for shade.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

View in a map
3925 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪9 min walk‬
  • Miami Beach Convention Center
    ‪4 min drive‬
  • Lincoln Road Mall
    ‪5 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Two large beds with white linens, a desk, and a chair, set against a scenic ocean view.

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

7.6 out of 10
Good
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Two large beds with white linens and a wooden headboard, set against a blue accent wall and a large window with city views.

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, desk, and seating area, offering a city view.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Enjoy ocean views from the balcony, featuring a comfortable bed, flat-screen TV, and stylish dresser.

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Enjoy ocean views from the balcony, featuring a comfortable bed, flat-screen TV, and stylish dresser.

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront

Two large beds with white linens, a desk, and a chair, set against a scenic ocean view.

Room, 2 Queen Beds, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Relax in a spacious room with a large bed, sofa, and desk, offering a view of the ocean.

Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Two large beds with white linens and a wooden headboard, set against a blue accent wall and a large window with city views.

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking, Oceanfront

Enjoy a spacious room with a balcony offering a sea view, a seating area, dining table, and workspace.

Premium Suite, 1 Bedroom, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Relax in a serene space with two single beds, a desk, and a flat-screen TV.

Premium Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Pool View (Tower)

Two single beds with dark blue headboards and a nightstand with a lamp.

Premium Room, 2 Queen Beds, Non Smoking, Pool View (Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Relax in a spacious room with a large bed, flat-screen TV, and ocean views.

Suite, 1 Bedroom, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Tower)

Enjoy a restful stay with a large bed and stunning sea views from the window.

Premium Room, 1 King Bed, Non Smoking, Ocean View (Tower)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Enjoy ocean views from the comfort of this stylish room, featuring two beds, a desk, and a flat-screen TV.

Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Two double beds with sea views and a balcony.

Premium Room, 2 Queen Beds, Ocean View (Hearing Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Relax in a spacious room with a large bed, flat-screen TV, and ocean views.

Suite, 1 Bedroom, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Relax in a spacious room with a large bed, desk, and seating area, offering a city view.

Room, 1 King Bed (Hearing Accessible)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Relax in a comfortable seating area with a sofa and armchairs, and enjoy a view from the large window.

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Relax in a spacious room with a large bed, desk, and seating area, offering a city view.

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Enjoy ocean views from the comfort of a spacious bed, with a desk and flat-screen TV nearby.

Room, 1 King Bed, Non Smoking, Ocean View

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Ocean View (Tower)

Two double beds with sea views and a balcony.

Premium Room, 2 Queen Beds, Non Smoking, Ocean View (Tower)

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Two large beds with white linens and a wooden headboard, set against a blue accent wall and a large window with city views.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Accessible, Tub)

Enjoy ocean views from the comfort of this stylish room, featuring two beds, a desk, and a flat-screen TV.

Premium Room, 2 Queen Beds, Ocean View (Mobility/Hearing Accessible, Tub)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Miami Beach

Located in Mid Beach within a short walk of Fontainebleau, Cadillac Hotel & Beach Club, Autograph Collection is within a mile (2 km) of other popular sights such as Indian Beach Park. This 357-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Fontainebleau - 9 min walk - 0.5 miles
  • Miami Beach Boardwalk - 14 min walk - 0.8 miles
  • Miami Beach Convention Center - 4 min drive - 1.5 miles
  • Collins Avenue Shopping Area - 4 min drive - 1.5 miles
  • Lincoln Road Mall - 5 min drive - 2.1 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 12 min drive
  • Miami Intl. Airport (MIA) - 16 min drive

Restaurants

  • ‪Liv - ‬8 min walk
  • ‪Soho Beach House - ‬6 min walk
  • ‪Cecconi's Miami - ‬6 min walk
  • ‪Hoja Taqueria Miami Beach - ‬7 min walk
  • ‪Beaches Bar & Grill - ‬5 min walk

About this property

Cadillac Hotel & Beach Club, Autograph Collection

Oceanfront with 2 outdoor pools, near Indian Beach Park
Guests staying at Cadillac Hotel & Beach Club, Autograph Collection enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 49.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a hot tub, conference space, and a 24-hour business center.
Guests can expect 55-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bungalow By The Sea
  • Donna Mare' Trattoria
  • The Lobby Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1940
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness/yoga classes

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25.00 to 39.00 per person
  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Miami Beach
Courtyard Marriott Oceanfront Hotel Miami Beach
Courtyard Miami Beach Oceanfront
Courtyard Oceanfront Marriott Miami Beach
Courtyard Oceanfront Miami Beach
Marriott Miami Beach Courtyard
Marriott Oceanfront Miami Beach
Miami Beach Courtyard
Miami Beach Courtyard Oceanfront
Miami Beach Marriott Courtyard
Courtyard Cadillac Miami Beach Oceanfront Hotel
Courtyard Cadillac Oceanfront Hotel
Courtyard Cadillac Oceanfront
Cadillac Hotel Beach Club Autograph Collection Miami Beach
Cadillac Hotel Beach Club Autograph Collection
Cadillac Beach Club Autograph Collection Miami Beach
Cadillac Beach Club Autograph Collection
Cadillac Hotel & Beach Club, Autograph Collection Hotel
Cadillac Hotel & Beach Club, Autograph Collection Miami Beach

Frequently asked questions

Is a free cancellation option available at Cadillac Hotel & Beach Club, Autograph Collection?

Cadillac Hotel & Beach Club, Autograph Collection offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cadillac Hotel & Beach Club, Autograph Collection?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Cadillac Hotel & Beach Club, Autograph Collection on Aug 18, 2025 start from $118.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Cadillac Hotel & Beach Club, Autograph Collection?

This hotel is situated in Mid Beach within a short 1-minute walk of Miami Beach Beaches and also 14 minutes on foot from Miami Beach Boardwalk. You'll also find Collins Avenue Shopping Area and Ocean Drive within a short drive.

Is parking available on site at Cadillac Hotel & Beach Club, Autograph Collection?

Yes, valet parking is offered for USD 49.00 per night with in/out privileges.

Does Cadillac Hotel & Beach Club, Autograph Collection include a casino at the property?

No, Cadillac Hotel & Beach Club, Autograph Collection doesn't have a casino.

Is there an indoor pool at Cadillac Hotel & Beach Club, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 6:00 AM and 8:00 PM.

What do couples enjoy most about Cadillac Hotel & Beach Club, Autograph Collection?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Cadillac Hotel & Beach Club, Autograph Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Cadillac Hotel & Beach Club, Autograph Collection have a restaurant that serves breakfast?

Yes, Cadillac Hotel & Beach Club, Autograph Collection serves continental breakfast for a surcharge each morning at Donna Mare' Trattoria.

Does Cadillac Hotel & Beach Club, Autograph Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Cadillac Hotel & Beach Club, Autograph Collection for a fee of USD 100.00 per accommodation, per night. A deposit of USD 100.00 per stay is collected.

Does Cadillac Hotel & Beach Club, Autograph Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Cadillac Hotel & Beach Club, Autograph Collection?

The closest major airport to Cadillac Hotel & Beach Club, Autograph Collection is Miami, FL (MPB-Public Seaplane Base), which is 9.2 mi away (16 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 10.8 mi away (16-minute drive).

Can I book a room with a balcony at Cadillac Hotel & Beach Club, Autograph Collection?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or pool views.

Does Cadillac Hotel & Beach Club, Autograph Collection have a wedding venue on site?

Take advantage of the wedding venue at Cadillac Hotel & Beach Club, Autograph Collection if you plan to say "I do" during your trip.

Cadillac Hotel & Beach Club, Autograph Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 495 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely wonderful! I will be returning without a doubt.
Stayed 2 nights in Aug 2025

10/10 Excellent

???????

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veru good
Stayed 5 nights in May 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately this hotel does not offer shower rooms if you have a late flight and want to spend the day at the beach. They only have “changing rooms” which are equivalent to a changing room at a mall. Great hotel otherwise, but very inconvenient for those looking to make the most of their time.
Stayed 2 nights in May 2025

10/10 Excellent

Tulin

Stayed 3 nights in Apr 2025

6/10 Okay

Radomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Monica

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location right by the beach. Staff were really nice and helpful, the cafe in the lobby area is excellent. The pizza from the restaurant is delicious The pool area is wonderful and Jerry was great. We had three ocean view rooms and one of them was covered by trees so u saw no ocean that was disappointing. The locks on the doors on the two rooms had to be fixed but it was done pretty quickly. My only suggestion would be in the bedrooms add a chest of drawers so that there is room for your clothes. For three of us sharing space was limited. Great for families, groups it’s not a party hotel like Fontaine Bleu.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle Elizabeth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Samuel

Stayed 6 nights in Apr 2025

10/10 Excellent

Katia

Stayed 5 nights in Apr 2025

6/10 Okay

Vishwesh Ramesh, Vancouver

10/10 Excellent

Terrence

Stayed 2 nights in Apr 2025

6/10 Okay

Cathy

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool, beach, location, valet parking team were amazing. Service beyond that was mediocre at best. Rooms are ok - but not more than average.
Stayed 3 nights in Apr 2025

10/10 Excellent

Edward K

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and.property
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and experience was great. My only issue was the rental of an umbrella at the beach. If I'm spending several thousand dollars at your resort for 5 days I would think you could give me an umbrella for a few hours a day. The $27 per day for an umbrella was a bit outrageous!
Stayed 5 nights in Mar 2025

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

gael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total ripoff— they showed a photo of a bigger room on Expedia, for which we paid, and we were given an obviously smaller room. They did nothing. We left after one night. My heart sank as I entered the room… tiny, a musty smell, tired carpet, and priced hundred of dollars higher than it should have been. I rarely take vacations, and to start one this way was like starting a gourmet meal with last weeks cold leftovers. The bar/deck area by the beach is beat up, the umbrellas are on their last leg, one actually blew over while we were there and customers had to dive out of the way, drinks and fries flying everywhere as they lunged out of the way. Not exactly the type of excitement one is looking for on vacation. The pool had a greenish tint to it, looked like a dirty fish tank… no one was swimming.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison, Erie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right on the beach. Fun outdoor restaurant with great food. Good vibe. Fun people. Family friendly
Stayed 1 night in Mar 2025

8/10 Good

Ronnalee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located in mid beach, but not many choices for dining options. No retail shopping in the immediate area. The area is very expensive. The free trolley is an excellent way to go north or south to venture away for other dining and shopping. The hotel has exceptionally friendly and helpful staff.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer Service was shockingly poor! They had no record of our prepaid breakfast, had to fight for it with several incompetent staff who don’t know how to communicate and over hours of time! …just for breakfast! Was so embarrassing. The bedside Alarm clock also went off at 5am, after someone supposedly ‘checking the room’ before being allowed to go in!
Stayed 1 night in Feb 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was very noisy and they managed to change our room which they said they would not charge the resort tax as a good will gesture they have added this to my credit card after we left the property after two emails no response very poor.... Also on the last day my wife had a hair in her breakfast, they said they would not charge but guess what... they did!!
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 5 nights in Feb 2025

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