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Ambassador Self Check-in Hotel

3.0 star property
Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz

Choose dates to view prices

Photo gallery for Ambassador Self Check-in Hotel

Exterior
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Daily continental breakfast (CHF 20 per person)
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Ambassador Self Check-in Hotel places you next to Loewenplatz and within a 5-minute walk of other popular sights like Lion Monument. This 31-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library. Centrally located in Lucerne, the hotel is connected to a shopping center and also a short walk from Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Loewenplatz - 2 min walk - 0.1 miles
  • Lion Monument - 3 min walk - 0.2 miles
  • Lake Side Promenade - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬2 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪Max Chocolatier - ‬2 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬3 min walk

About this property

Ambassador Self Check-in Hotel

Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz
Ambassador Self Check-in Hotel features free WiFi in public areas, coffee in a common area, and a library. A multilingual staff is on hand to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other amenities include minibars, free newspapers, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel de la Paix
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.4 out of 10, Very Good, 1,001 reviews
$150 nightly
The price is $175
Jan 14 - Jan 15, 2026
Total with taxes and fees
Hotel de la Paix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 20 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Tourism fee: CHF 5.1 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 11 AM
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Ambassador Self Check-in Hotel?

Ambassador Self Check-in Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Ambassador Self Check-in Hotel?

This hotel is located in Lucerne, just steps from Glacier Garden and Lion Monument, and within a short walk of Lake Side Promenade. You'll also find Grand Casino Lucerne and Lucerne Town Hall less than a mile away.

Will I be able to park at Ambassador Self Check-in Hotel?

No, there isn't parking available at the hotel.

Does Ambassador Self Check-in Hotel feature a casino at the property?

No, Ambassador Self Check-in Hotel doesn't have a casino.

Will I find an indoor pool at Ambassador Self Check-in Hotel?

No, there is no indoor pool at this hotel.

Is Ambassador Self Check-in Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a terrace and a library.

Does Ambassador Self Check-in Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ambassador Self Check-in Hotel feature a restaurant that includes a breakfast menu?

Ambassador Self Check-in Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Ambassador Self Check-in Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ambassador Self Check-in Hotel for a fee of CHF 20 per accommodation, per stay.

Are there connecting rooms at Ambassador Self Check-in Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ambassador Self Check-in Hotel?

The closest major airport to Ambassador Self Check-in Hotel is Zurich Airport (ZRH), which is about 29.7 mi away.

Are there rooms with balconies at Ambassador Self Check-in Hotel?

No, at Ambassador Self Check-in Hotel, there aren't any guestrooms that list a balcony.

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 123 out of 392 reviews
Rating 8 - Good. 187 out of 392 reviews
Rating 6 - Okay. 58 out of 392 reviews
Rating 4 - Poor. 18 out of 392 reviews
Rating 2 - Terrible. 6 out of 392 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025

4/10 Poor

Zhiheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

zhi

Stayed 2 nights in Sep 2025

8/10 Good

Shawna

Traveled with family
Liked: Cleanliness, property conditions & facilities

Good value, clean and comfortable

This hotel was pretty good, although in comparison to others we stayed at on our trip, it was the least favorite. Probably because Lucerne was also the least favorite location, just too crowded. The self check-in was easy, the room was nice and spacious, very clean. The location was great, with everything in walking distance. Only complaint would be that it doesn't have air conditioning (common in Europe), so the window had to be open, which didn't offer much relief from the heat wave. And with the window opened, you could hear all night the idiots racing their obnoxious loud noisemaker cars down the street (thought I was back in America), as well as the belligerent youth (or whoever) out at night. There was a continental breakfast that was okay, nothing special, but I've had a lot worse, so nice to have it included. If I stayed in Lucerne, I'd probably stay here again, because it was comfortable and very affordable. Good value. And it's probably not often likely to be so hot you have to have the window open all night.
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Easy check in
Stayed 2 nights in Aug 2025

10/10 Excellent

yanqing, westmont

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 2 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service

Good location, would stay again.

Room was clean and comfortable but note on patio door above the instructions to operate the door, said not to use and apologising for broken window?!?! Disappointing as liked to have sat on the balcony! Breakfast was reasonable but only one hot drinks machine so there was always a queue.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Bin

Stayed 2 nights in Jul 2025

8/10 Good

ISABELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025

10/10 Excellent

Rahul

Stayed 2 nights in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in Jul 2025

2/10 Terrible

Javier De la

Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is convenient, easily accessible, and the rooms are spacious and clean Although I can’t fault the hotel itself we stayed here in extremely hot weather and there is no air conditioning. The room was like a sauna until 2am even with windows open and it was a real struggle to sleep. I wouldn’t stay again because of the lack of AC and I would not recommend booking this hotel in the summer months
Stayed 1 night in Jun 2025

8/10 Good

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Stayed 1 night in May 2025

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Menachem, Butler

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Ladie, Joppa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Call me old school but I prefer to be greeted by a receptionist when I check in. Still, our room was quiet and roomy and the reception on call were quick to assist us. When the breakfast room remodel is done that should be nice, too. Our breakfast at the hotel de Paix was a little sub par but free. The hallways had the same cluster of leaves on the floor for the 3 days we were there. The price was affordable for expensive Switzerland.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located about a 15 minute walk from the main train station. You cross the bridge and then access it through some small pedestrianised streets which have lots of cafes and shops. The hotel itself is on a busy street and the entrance isn’t all that attractive. The hotel emailed me the Luzern Visitors card the morning I was due to check-in. This allowed you some discounts and access to transport. I used the self-check in which was very efficient. There are a small number of lockers at the entrance where you can leave your luggage if your room isn’t available. My room was fine with a comfortable bed and a large bathroom. However there were no coffee or tea making facilities which I like to have when I stay for more than one night. Tap water was left in a decanter for your use. There was a safe and a small fridge in the room. I would stay in this hotel again due to it’s location. I also thinks it’s good value for money for Lucerne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and very cleaned

Super well located. Very cleaned. Hope the room was equipped with ac
Stayed 1 night in Sep 2024