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Grand Hotel National

5.0 star property
Lakefront hotel with 4 restaurants and a full-service spa
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Photo gallery for Grand Hotel National

Front of property
Creator video
Suite, Multiple Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Hallway
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available

Explore the area

View in a map
Haldenstrasse 4, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Lion Monument
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬
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Room options

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Twin Beds, Lake View

Suite, 2 Twin Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Twin Beds, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Lake View

Superior Room, 2 Twin Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Multiple Beds, Lake View

Suite, Multiple Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Multiple Beds, Lake View

  • 645 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

8.4 out of 10
Very good
(14 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Lake View

Deluxe Room, 1 Queen Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Lake View

  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 312 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Lake View

Deluxe Room, 1 King Bed with Sofa bed, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Lake View

  • 473 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Lake View

Deluxe Room, 1 King Bed with Sofa bed, Lake View | Living area | 40-inch flat-screen TV with digital channels, TV

Deluxe Room, 1 King Bed with Sofa bed, Lake View

  • 548 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Lake View

Deluxe Room, Multiple Beds, Lake View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Multiple Beds, Lake View

  • 602 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

Lucerne

Grand Hotel National places you next to Grand Casino Lucerne and Hofkirche. This 62-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Grand Casino Lucerne - 2 min walk - 0.1 miles
  • Lion Monument - 6 min walk - 0.4 miles
  • Chapel Bridge - 10 min walk - 0.5 miles
  • KKL Lucerne - 11 min walk - 0.6 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬6 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Juliette Sharing Brasserie - ‬5 min walk
  • ‪Vesper - ‬2 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬3 min walk

About this property

Grand Hotel National

Lakefront hotel with 4 restaurants and a full-service spa
Guests staying at Grand Hotel National enjoy access to a full-service spa, an indoor pool, and a sauna. Parking is CHF 35 per day (CHF 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for CHF 360 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a 24-hour business center.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, espresso makers, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 for adults and CHF 19 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 100 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Grand Hotel National?

Grand Hotel National provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel National?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel National on Dec 3, 2025 start from $369.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Grand Hotel National?

This hotel is located in Lucerne, just steps from Grand Casino Lucerne and Hofkirche, and within a short walk of Lake Side Promenade. You'll also find Loewenplatz and Glacier Garden less than a mile away.

Is parking available on site at Grand Hotel National?

Yes, valet parking is offered for CHF 35 per night. Accessible parking is also available for guests.

Is there a spa at Grand Hotel National?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, reflexology, and aromatherapy.

Does Grand Hotel National feature a casino at the property?

No, Grand Hotel National doesn't have a casino.

Will I find an indoor pool at Grand Hotel National?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Grand Hotel National?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, a bar, and 4 restaurants.

Does Grand Hotel National have a hot tub?

No, but this hotel does have a sauna.

Does Grand Hotel National feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel National has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hotel National allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Grand Hotel National for a fee of CHF 30 per pet, per night.

Are there connecting rooms at Grand Hotel National?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Hotel National?

The closest major airport to Grand Hotel National is Zurich Airport (ZRH), which is about 29.7 mi away.

Can I book a room with a balcony at Grand Hotel National?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Does Grand Hotel National host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hotel National.

Grand Hotel National Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 855 reviews
Rating 8 - Good. 147 out of 855 reviews
Rating 6 - Okay. 55 out of 855 reviews
Rating 4 - Poor. 17 out of 855 reviews
Rating 2 - Terrible. 9 out of 855 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have loved our stay here more. It was the perfect location and the staff was incredible. Will definitely be back!
Stayed 4 nights in Jul 2025

8/10 Good

Mary Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to end our 9 day Rhine River cruise with a stay at an elegant hotel on Lake Lucerne. We booked 2 rooms for $485 each for one night at Grand National. When we checked in we were shown two rooms in the old part of the hotel street side with no AC. They were pretty but stuffy. I booked this hotel bc the website stated that this hotel has AC. We asked for an air conditioned room and were offered an upgrade of $158 each. We are glad we upgraded. Our rooms were facing the lake newly renovated and very luxurious. We ended on a good note and had a lovely view of the lake from the double Fr3nch doors and slept well on luxe bedding. The amenities in the room were wonderful. Chocolates waters and fresh fruit were so appreciated. Note. There was not a bellman present at arrival or departure to help with luggage. And the entry to the hotel is side facing and has steps.
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in some pretty special places but the Grand National Hotel has been right at the top of them. The staff, especially Tim Oberli in the front office, was attentive and helpful. We would definitely recommend a stay here.
There is no better view to wake up to in the morning than at the Grand National Hotel in Lucerne.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Staff is very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neerav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the Lake. Old world charm. Grand old hotel with modern amenities. Loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Fasel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Spacious rooms and a great location. Air conditioning did not work very well but otherwise a great place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort

Older Hotel with Updated Room

The room was comfortable. The bed and bedding was excellent. The bathroom was clean and in perfect condition. The carpet under the bed was a little lint ridden and could needed to be vacuumed more regularly. The hotel overall is old and not air conditioned but the room was entirely updated and had great AC. The staff was courteous, friendly and very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb stay made even better by this beautiful hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

William, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 'stately' hotel, right on lakefront walking path, walkable from train station (about 1km on flat terrain), many restaurants, bakeries and food options (including grocery stores) nearby, easy access to 'old' town and tourist sites, great pool/sauna with outdoor lounging balcony, friendly/helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

meri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Asia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfast! Our room was small and no a/c. The views of the alps and lake Lucerne were fabulous.
Stayed 2 nights in May 2025

10/10 Excellent

Dann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2-night stay! The hotel is gorgeous, loved the location and the bar was stunning. Check in was very friendly and comprehensive!
Restaurant
Lobby
Hotel bar
View from our room
Stayed 2 nights in Jun 2025

10/10 Excellent

L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded all expectations
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic hotel conveniently located and spacious comfortable rooms suffering only from poor shower. In fact, part of the family preferred to use the hotel pool and sauna rather than the shower.
Stayed 2 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 3 nights in May 2025

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