See all properties

Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in Lucerne

Choose dates to view prices

Photo gallery for Altstadt Hotel Magic Luzern

Jetted tub
Daily buffet breakfast (CHF 23 per person)
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Brandgässli 1, Lucerne, LU, CH-6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Hertensteinstrasse
    ‪2 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | Minibar, in-room safe, individually decorated, individually furnished

Barock Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Magic Luzern is next to Chapel Bridge and Lucerne Town Hall. Each of the 13 rooms at this 3-star hotel includes a sitting area, a minibar, and an espresso maker.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.0 miles
  • Chapel Bridge - 2 min walk - 0.1 miles
  • Hertensteinstrasse - 2 min walk - 0.1 miles
  • Saint Peters Church - 2 min walk - 0.1 miles
  • KKL Lucerne - 6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

Adults-only hotel in Lucerne
Altstadt Hotel Magic Luzern features free WiFi in public areas and laundry facilities. Valet parking is offered for CHF 32 per day. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and concierge services.
26-inch TVs come with cable channels, and guests can stay connected with free WiFi. Sitting areas, minibars, and espresso makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Restaurant
ibis budget Luzern City
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.8 out of 10, Good, 1,095 reviews
$83 nightly
The price is $92
Mar 15 - Mar 16
Total with taxes and fees
ibis budget Luzern City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Is free cancellation available at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see close to Altstadt Hotel Magic Luzern?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of Mill Bridge. You'll also find KKL Lucerne and Loewenplatz less than a mile away.

Is there parking available at Altstadt Hotel Magic Luzern?

Yes, valet parking is offered for CHF 32 per day.

Does Altstadt Hotel Magic Luzern include a casino on the premises?

No, Altstadt Hotel Magic Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Magic Luzern?

No, there is no indoor pool at this hotel.

Is Altstadt Hotel Magic Luzern good for couples?

Amenities that appeal to couples at this adults-only hotel include a minibar and an espresso maker along with concierge services.

Does Altstadt Hotel Magic Luzern have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Altstadt Hotel Magic Luzern have a restaurant that serves breakfast?

Altstadt Hotel Magic Luzern offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Altstadt Hotel Magic Luzern allow pets to stay for free?

No, pets and service animals aren't allowed at Altstadt Hotel Magic Luzern.

Are there connecting rooms at Altstadt Hotel Magic Luzern?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Altstadt Hotel Magic Luzern?

Yes, some guestrooms at Altstadt Hotel Magic Luzern offer a balcony.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 974 reviews
Rating 8 - Good. 383 out of 974 reviews
Rating 6 - Okay. 165 out of 974 reviews
Rating 4 - Poor. 60 out of 974 reviews
Rating 2 - Terrible. 53 out of 974 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness
The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.
Stayed 2 nights in Nov 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting, trashy, had a mirror above the bed and was covered in hearts. I booked a normal room and got that. They wouldn’t even refund me my entire amount. Planning to write a strong email
Stayed 2 nights in Nov 2025

8/10 Good

Kelsey

Traveled with partner
Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025

2/10 Terrible

Lauren

Stayed 3 nights in Oct 2025

10/10 Excellent

Mylinh

Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Lawrence, Spring Hill

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

8/10 Good

Hal, Barrie

Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
Stayed 2 nights in Oct 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Asim

Traveled with family
Liked: Amenities
Room was clean but not very exciting. You have to be very careful while you get up from the bed, otherwise you may get hurt with the wall.There was no balcony, so no mountain view. Evening receptionist Lady was very helpful. Location is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

athena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room right in the heart of everything. Getting there was really confusing even with the proper hotel check in location. GPS would not show driivng on the cobblestone. Got lucky enough to get the one room with a balcony as well.
Stayed 2 nights in Sep 2025

6/10 Okay

Erica

Stayed 2 nights in Sep 2025

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Only good thing about the hotel was the location
Stayed 2 nights in Sep 2025

2/10 Terrible

Shaomin

Disliked: Staff & service, amenities, property conditions & facilities
Room is so small and relatively inconvenient.
Stayed 2 nights in Sep 2025

6/10 Okay

son

Traveled with partner
Liked: Staff & service
It’s noisy
Stayed 1 night in Sep 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
RUDE CUSTOMER SERVICE by DANIEL at the front desk for check in and check out. When checking in, I had a difficult time with entering my information on the iPad. I could not locate some letters as it was a “Swiss” keyboard. I told him I was having difficulty because I’m accustomed to a US keyboard. He said in a very demeaning and sarcastic tone in front of others waiting to check in; you are in Switzerland, it’s a Swiss keyboard, you have to figure it out. Check in is not at the magic hotel, you have to walk approximately 1 block to hotel Krone. Room was not ready understandably as we arrived before 3 pm. Luggage had to be placed in the luggage room and DANIEL became frustrated when I asked him to repeat the location because it was unclear to me. He answered to me as I was a child. Super unnecessary. He needs to understand that he is the face of the hotel and the first and last contact. That is a crucial point where customer service must be on point understanding that people from all walks of life are coming through your doors. The location is perfect, however it is next to a courtyard where all the noise is heard and the church bell (across the street ) rings every hour and half hour. The hotel rooms have no air conditioning so you have to sleep with the windows open and a small provided fan. I stayed in mid September so the weather must be unbearable in the summer months. Above noise didn’t bother me, but if you are a light sleeper, this place is not for you. Clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Perfect location and loved the balcony overlooking the square.
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service
This property is a bit difficult to access for the mature travelers walking from the train station. The Barock suite, while fairly large was a bit austere and baroque for our tastes. The service staff was pretty loud when they did their work and the view from the room is a bit limited and unappealing. The central location in the Altstadt area was excellent, however, offsetting the less than positively aspects noted.
Stayed 3 nights in Sep 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in honeymoon suite with a beautiful view of the city and river. Bed was comfortable, room was clean and enjoyed our stay. Thankfully there were fans in the room to keep you cool because no A/C. If you do some research ahead of time finding the hotel and check in location is easy.
Stayed 3 nights in Sep 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fun and busy location~ large room
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

Judith

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no city View. We looked over dirty roofs. No air conditioning and the windows did not lock and no screens. I have been in many city hotels but the bathroom and shower were the smallest I had ever seen. We had to struggle up steps with luggage. The furniture old and newer were banged up and not nice. Certainly different from the pictures. Only one room has the photo of the outdoor seating. You enter through an alley where smokers like to linger. You check in at another hotel about 1-2 blocks away. Daniel, the front office manager is rude, argumentative and unhelpful
Stayed 1 night in Sep 2025

Hotels

Flights

Cars

Packages