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Recent guest reviews

During COVID I do not think the hotel was taking measures at the breakfast restaurant seriously. No requirement for servers to wear masks, etc.

Room is quite small, but accommodating. Good location, it appears.

Upon check in we were given a pass to use on the regional buses and trains for free. It also included discounts to museums. Our room had complimentary water, soda, juice,beer and chocolate bar and chips. This was replenished every day COMPLIMENTARY.

Hotel is a great location to the train station. Check in was a breeze, our premier room allowed us to use the minibar for free (2 sodas, 1 beer, OJ, 2 waters, chips and chocolate) each day. Room itself was very quite, bathroom was well appointed and roomy. We were there for New Year’s Eve and upon check in we were told there would be a special breakfast until 2pm the next day (to allow us to take a rest after the evening activities). However, we arrived at 11am and was told that breakfast will end at 12pm. We told the server this isn’t what was explained. So a little confusion at the front desk. Some of the employees at the front desk did not know the area either, we were looking for dinner recommendations and no one could give us a definitive idea on what was good, available, or authentic Swiss. Overall, good experience.

Great hotel close to train station and Chapel Bridge. Good breakfast ( expensive but not more than other options) Helpful staff with great dinner recommendations Free tickets to ice skating during holidays Complimentary snacks and water in rooms.

A well-situated hotel, near all area attractions and parking. The breakfast buffet is excellent and well worth the cost.

Some Front desk staff are rude. Not sure if this is a Swiss thing .

Really nice hotel. They gave us a room upgrade. Very friendly staff. Very good continental breakfast with lots of items to choose from. Close to rail station and center of town. Loved it!!

Walkable and has good restaurants near by. Close to the chapel bridge and boat pear stations.

The location was great! The facilities were nice, clean and comfortable. The staff was always helpful and courteous.

Seidenhofstrasse 5 Lucerne LU

Hotel highlights

  • Walking distance to Chapel Bridge and KKL Lucerne
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Ameron Luzern Hotel Flora places you next to Chapel Bridge and within a 5-minute walk of other popular sights like KKL Lucerne. This 4-star hotel has 161 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to noon.


Rooms

The 161 rooms are recently renovated and have an array of amenities, including espresso makers, free weekday newspapers, and free international calls. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and free bottled water are other standard amenities.


Property features

Renovated in 2017, Ameron Luzern Hotel Flora offers free WiFi in public areas, a 24-hour business center, and a library. Self parking is offered for CHF 26 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Room (Grandlit)

1 Double Bed | Sleeps 2

Comfort Single Room

1 Twin Bed | Sleeps 1

Standard Double Room

2 Twin Beds | Sleeps 2

Standard Single Room

1 Large Twin Bed | Sleeps 1

Guest reviews for Ameron Luzern Hotel Flora

Everyone (12) Couples (1)
4
Partner Couples

During COVID I do not think the hotel was taking measures at the breakfast restaurant seriously. No requirement for servers to wear masks, etc.

By on Aug 16, 2020

Review comment responded on Aug 17, 2020

Dear guest, please note that in Switzerland we do not have to wear the masks. We are taking care about keeping distance, regular desinfections and the buffet has been adapted to the rules.

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 18, 2019

Thank you very much for rating our comfort and service 5 stars. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

5
Everyone

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thank you very much for rating our comfort and service 5 stars. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

4
Friends

Room is quite small, but accommodating. Good location, it appears.

By on Aug 13, 2019

Review comment responded on Aug 18, 2019

Thank you for your stay at the AMERON Lucerne and for sharing your positive feedback. It is great to read that you enjoyed the location as well as our product. We also see the location of the AMERON Hotel Flora as one of our highlights. We are looking very much forward to welcoming you back in the future. Best regards Jessica Ternes and Team

4
Everyone

By on Jul 26, 2019

Review comment responded on Jul 28, 2019

Thank you very much for your good rating. We are pleased that we were able to meet your expectations. regarding you stay at AMERON Luzern Hotel Flora. Best regards Jessica Ternes and Team

5
Everyone

By on May 6, 2019

Review comment responded on May 6, 2019

Thank you very much for rating our comfort and service 5 stars. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

5
Friends

Upon check in we were given a pass to use on the regional buses and trains for free. It also included discounts to museums. Our room had complimentary water, soda, juice,beer and chocolate bar and chips. This was replenished every day COMPLIMENTARY.

By on Mar 17, 2019

Review comment responded on Mar 21, 2019

Thank you very much for sharing your positive feedback with other expedia user. We are very happy that you enjoyed your overall stay among us and underligned our complimentary service. Once again, thank you for your recommendation. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

4
Everyone

Hotel is a great location to the train station. Check in was a breeze, our premier room allowed us to use the minibar for free (2 sodas, 1 beer, OJ, 2 waters, chips and chocolate) each day. Room itself was very quite, bathroom was well appointed and roomy. We were there for New Year’s Eve and upon check in we were told there would be a special breakfast until 2pm the next day (to allow us to take a rest after the evening activities). However, we arrived at 11am and was told that breakfast will end at 12pm. We told the server this isn’t what was explained. So a little confusion at the front desk. Some of the employees at the front desk did not know the area either, we were looking for dinner recommendations and no one could give us a definitive idea on what was good, available, or authentic Swiss. Overall, good experience.

By , from Doylestown, us on Jan 5, 2019

Review comment responded on Jan 8, 2019

Thank you very much for your most appreciated feedback. We are very happy to read that you enjoyed your overall stay and took note of your remarks which we will discuss with the team. Sincerely Jessica Ternes and Team

5
Everyone

Great hotel close to train station and Chapel Bridge. Good breakfast ( expensive but not more than other options) Helpful staff with great dinner recommendations Free tickets to ice skating during holidays Complimentary snacks and water in rooms.

By on Jan 3, 2019

Review comment responded on Jan 5, 2019

Thank you for your stay at the AMERON Lucernce and for sharing your positive feedback. It is great to read that you enjoyed the location as well as the facilities provided in our rooms. At the Hotel Flora we continuously strive to meet and exceed our guest’s expectations and we are delighted to forward your positive comments to our entire staff. We are looking very much forward to welcoming you back in the future. Best regards Jessica Ternes and Team

5
Everyone

A well-situated hotel, near all area attractions and parking. The breakfast buffet is excellent and well worth the cost.

By , from Chicago, IL on Nov 22, 2018

Review comment responded on Nov 26, 2018

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. Warm regards, Jessica Ternes and Team

Ameron Luzern Hotel Flora

Seidenhofstrasse 5, Lucerne, LU 6002
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