Chateau Guetsch

4.5 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Chateau Guetsch

Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Free minibar, in-room safe, individually decorated
Flat-screen TV
Exterior
Suite, Terrace, Lake View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kanonenstrasse, Lucerne, LU, 6003
  • Chateau Guetsch
    ‪2 min walk‬
  • Chapel Bridge
    ‪15 min walk‬
  • Lucerne Town Hall
    ‪15 min walk‬
  • Zürich (ZRH)
    ‪51 min drive‬

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Room options

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Room (Triple-Duplex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Lucerne

Chateau Guetsch places you next to Chateau Guetsch and within a 15-minute walk of Mill Bridge. This 27-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Chateau Guetsch - 2 min walk - 0.1 miles
  • Chapel Bridge - 15 min walk - 0.8 miles
  • Lucerne Town Hall - 15 min walk - 0.8 miles
  • KKL Lucerne - 20 min walk - 1.0 mile
  • Swiss Transportation Museum - 6 min drive - 2.8 miles

Getting around

  • Lucerne Station - 12 min drive
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Château Gütsch - ‬3 min walk
  • ‪La Madeleine - ‬12 min walk
  • ‪GourmIndia - ‬14 min walk
  • ‪The Bruch Brothers - ‬13 min walk
  • ‪Restaurant Geissmatt - ‬15 min walk

About this property

Chateau Guetsch

Luxury hotel with a 24-hour front desk and a restaurant
Guests of Chateau Guetsch enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for CHF 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include free minibar items, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 20 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Chateau

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 30 per pet, per night
  • 1 total (26 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 15 for children
  • Uncovered self parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Chateau Guetsch?

Chateau Guetsch offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Chateau Guetsch?

This hotel is located in Lucerne, just steps from Chateau Guetsch. You'll also find Chapel Bridge and Swiss Transportation Museum within a short drive.

Is parking available on site at Chateau Guetsch?

Yes, uncovered parking is offered for CHF 20 per night. Electric car charging is also available for guests.

Does Chateau Guetsch include a casino at the property?

No, Chateau Guetsch doesn't have a casino.

Will I find an indoor pool at Chateau Guetsch?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Chateau Guetsch?

Amenities that appeal to couples at this boutique hotel include a minibar stocked with free items and bathrobes in each guestroom with some featuring lake views.

Does Chateau Guetsch have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chateau Guetsch have a restaurant with a breakfast menu?

Yes, Chateau Guetsch serves buffet breakfast for a surcharge on weekend mornings at Restaurant Chateau.

Will Chateau Guetsch allow pets to stay for free?

Although they can't stay for free, pets are welcome at Chateau Guetsch for a fee of CHF 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Chateau Guetsch?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Chateau Guetsch?

Yes, some guestrooms at this hotel offer either a furnished patio or a terrace where guests can enjoy lake or mountain views.

Does Chateau Guetsch have a wedding venue on site?

Take advantage of the wedding venue at Chateau Guetsch if you plan to say "I do" during your trip.

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 376 out of 556 reviews
Rating 8 - Good. 116 out of 556 reviews
Rating 6 - Okay. 34 out of 556 reviews
Rating 4 - Poor. 16 out of 556 reviews
Rating 2 - Terrible. 14 out of 556 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.
Stayed 1 night in May 2025

10/10 Excellent

Matthew C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The view from the room was on another level. Walking distance to the old town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lord Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much. Quiet and beautiful. Staff was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lord Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always wonderful. Have been coming here every year since I was 7 years old...first time was 1971...54 years and its always like coming home. Everyone asks why I don't stay nearer the lake..this is why. It's peaceful away from the bustle and it had the best view in Lucerne.
Stayed 15 nights in Nov 2024

10/10 Excellent

Saminakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

My first time staying at a "Chateau". The property is beautiful, and the view of the city from your hotel room is also one of our highlights of this trip. Also, we enjoyed the bar very much. The staff of this hotel are friendly and helpful too.
Stayed 2 nights in Oct 2024

6/10 Okay

Lu

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The receptionists are very nice and helpful, but the man who claimed himself as the manager is unbelievably rude and racist.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The funicular made walking access to the great areas in Lucerne very convenient. We loved exploring the entire area.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall, cutler bay

Stayed 2 nights in Aug 2024

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very elegant. The views from the balcony were unbelievable. The staff was second to none. Highly recommended!
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful views, great staff, comfortable beds. Be aware if traveling in warmer months, regular rooms have no air conditioning. I find that unacceptable for high end hotel. The main purpose of hotel is to provide there guests a comfortable room to end your day with and get a goodnight rest. Can’t do that in a warm humid hotel room. Very disappointing. There suits are air conditioned only.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful views, great rooms, and a wonderful bar. Service was excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with a great location. We had a perfect view of lake Lucerne from our room. The lift to go down to the main town was right next to the hotel and it was easy to get to the city from there. Our room was clean, large and spacious. There was a great restaurant in the hotel and the staff was warm, courteous and extremely helpful. There was parking at the hotel as well. Would highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it did not have air conditioning (typical for Europe). They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guang Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great service. Breakfast had a large variety and the food was good too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it does not offer air conditioning. They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- unique, views, walking distance,staff Dislike- funicular broke down, a lot of walking,no AC in first room
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , wonderful breakfast and staff. Forest trail nearby.
Stayed 4 nights in Jul 2024