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Recent guest reviews

Very pleasure experience, nice staffs, clean and great size room.

My husband and I went for a 3 day relaxing vacation. We were picked up at the airport by a very personable driver who shared information about Lucerne and answered all our questions. When we arrived, the hotel staff was very friendly. We had chosen a room on the water and the view was wonderful! The buffet breakfasts were delicious. We had sandwiches at the bar one night since my husband wanted to see American football that he was able to watch in our room on the computer since the internet service was so good. We were so busy doing things that we never ate dinner at the hotel restaurant, but the menu looked delicious.

Hotel was beautiful inside and out. We had a junior suite and the room was very large, with beautiful balcony overlooking the lake.  Also inside the room is a massive glass window looking into the bathroom that can be closed off with a curtain if desired. A rather interesting feature. The TV volume is pumped into the bathroom, so you can just soak in the tub, channel surf, and relax.  Staff was extremely friendly and extremely helpful.  Grounds and hotel were impeccable. Classic old world feeling hotel with all the modern amenities. Wi-Fi was strong, and the shower was perfect.  It’s perhaps an eight minute walk into town, but the wide, tree covered, beautiful walking path around the lake into town makes that seem like nothing.  Would highly recommend.

Haldenstrasse 10 Lucerne LU

Hotel highlights

  • Walking distance to Lion Monument
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Lake Side Promenade is within a 5-minute walk of Palace Luzern while other popular sites like Loewenplatz are within a 15-minute stroll. This 129-room, 5-star hotel has a full-service spa along with a 24-hour fitness center and free in-room WiFi.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in seafood, along with a piano bar. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of Palace Luzern's 129 rooms are soundproofed and have an array of amenities, including free minibar items, free newspapers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and desks.


Property features

Guests staying at Palace Luzern enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is CHF 35 per night if you plan to drive, or hop aboard the airport shuttle for CHF 300 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Guest reviews for Palace Luzern

Everyone (3)
4

nice lake view hotel

Everyone

Very pleasure experience, nice staffs, clean and great size room.

By , from Los Angeles on Sep 19, 2017

Review comment responded on Oct 1, 2017

Dear Yanfang Thank you for your stay and your lovely feedback. I am happy that you liked the Junior Suite and the service provided. Best regards Raymond Hunziker General Manager

5

wonderful location

Everyone

My husband and I went for a 3 day relaxing vacation. We were picked up at the airport by a very personable driver who shared information about Lucerne and answered all our questions. When we arrived, the hotel staff was very friendly. We had chosen a room on the water and the view was wonderful! The buffet breakfasts were delicious. We had sandwiches at the bar one night since my husband wanted to see American football that he was able to watch in our room on the computer since the internet service was so good. We were so busy doing things that we never ate dinner at the hotel restaurant, but the menu looked delicious.

By on Oct 15, 2016

Review comment responded on Oct 23, 2016

Dear guest Thank you very much for the feedback. Nice to hear that you were happy with our service and you had a great time in Lucerne. We are happy that your husband was able to watch American football in the room. We hope to welcome you the next time in our fish restaurant Marlin. Best regards Raymond Hunziker General Manager

5

grand hotel with all the modern amenities

Everyone

Hotel was beautiful inside and out. We had a junior suite and the room was very large, with beautiful balcony overlooking the lake.  Also inside the room is a massive glass window looking into the bathroom that can be closed off with a curtain if desired. A rather interesting feature. The TV volume is pumped into the bathroom, so you can just soak in the tub, channel surf, and relax.  Staff was extremely friendly and extremely helpful.  Grounds and hotel were impeccable. Classic old world feeling hotel with all the modern amenities. Wi-Fi was strong, and the shower was perfect.  It’s perhaps an eight minute walk into town, but the wide, tree covered, beautiful walking path around the lake into town makes that seem like nothing.  Would highly recommend.

By , from Las Vegas on Sep 5, 2016

Review comment responded on Sep 9, 2016

Dear guest Thank you very much for your great review. With pleasure I will share your feedback with my team. We do hope to welcome you back to the PALACE LUZERN with its spectacular location. Best regards Raymond Hunziker General Manager

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