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Hotel Des Balances

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Photo gallery for Hotel Des Balances

A riverside restaurant with outdoor seating, white tables, and umbrellas, overlooking a historic building with domed towers.
A modern bathroom with a freestanding bathtub, wooden flooring, and a curved ceiling design.
A luxurious hotel room with a fireplace, leather armchairs, a dining table, and a chandelier.
An elegant dining area with a chandelier, white walls, and a sign reading "SALLE DES BALANCES".
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Weinmarkt, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double or Twin Room, City View

A hotel room with a bed, a seating area with chairs and a table, a minibar, and a large mirror.

Double or Twin Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

A hotel room with a large bed, a desk with a chair, a television, and two lamps.

Double or Twin Room, River View

9.6 out of 10
Exceptional
(20 reviews)
  • River view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

A hotel room with a bed, a sofa, a chair, a lamp, and a television.

Junior Suite, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room For Single Use, City View

A hotel room with a large mirror, a bed, a chair, a small table, a nightstand with a lamp, a shower area, and a bathroom.

Queen Room For Single Use, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, City View

A hotel room with a bed, two armchairs, a small table, a TV, and two bedside lamps.

Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, River View

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a large mirror.

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

A modern hotel room with a large bed, built-in wardrobe, a seating area, and a sofa.

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(10 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

A hotel room with two beds, a large mirror, and a view of a balcony with curtains.

Junior Suite with Sofa Bed

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

A modern hotel room with a large bed, a sitting area with a round table, a bathtub, and a separate bathroom with a vanity and mirror.

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, City View (Queenroom)

A hotel room with a large bed, bedside lamps, a TV, and a view of the outdoors through a window.

Double Room, City View (Queenroom)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, River View

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a large mirror.

Superior Double Room, River View

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

DOUBLE CITY VIEW TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE CITY VIEW

  • Sleeps 4

View all photos for Double city view

Hypo-allergenic bedding available, minibar, in-room safe, desk

Double city view

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Des Balances is next to Chapel Bridge and Lucerne Town Hall. This 4-star hotel has 56 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lion Monument - 10 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk

About this property

Hotel Des Balances

Guests of Hotel Des Balances enjoy access to free WiFi in public areas, meeting rooms, and conference space. Parking is available for CHF 35 per night (CHF 35 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a terrace, and laundry facilities.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and free local calls are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Des Alpes Luzern
Old Town Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
9.0 out of 10, Wonderful, 859 reviews
$419 nightly
The price is $442
Oct 12 - Oct 13
Total with taxes and fees
Des Alpes Luzern

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number KZV-SLU-000020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances

Des Balances Lucerne

Hotel Des Balances

Hotel Des Balances Lucerne

Des Balances Hotel

Hotel Balances Lucerne

Hotel Balances

Balances Lucerne

Des Balances Hotel

Des Balances Lucerne

Hotel Des Balances Hotel

Hotel Des Balances Lucerne

Hotel Des Balances Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Hotel Des Balances?

Hotel Des Balances provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Des Balances?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Des Balances on Oct 8, 2026 start from $610, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Des Balances?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of The Swiss Path. You'll also find KKL Lucerne and Loewenplatz less than a mile away.

Will I be able to park at Hotel Des Balances?

Yes, valet parking is offered for CHF 35 per day and self parking is available for CHF 35 per night.

Does Hotel Des Balances have luxury amenities?

Yes, some luxury features of this hotel include an al fresco restaurant, concierge services, and a bar/lounge.

Does Hotel Des Balances feature a casino at the property?

No, Hotel Des Balances doesn't have a casino.

Will I find an indoor pool at Hotel Des Balances?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Des Balances?

This riverfront hotel offers many amenities for couples such as an al fresco restaurant and a bar/lounge with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Hotel Des Balances?

No, this hotel doesn't have a spa tub.

Does Hotel Des Balances have a restaurant that serves breakfast?

Yes, Hotel Des Balances serves buffet breakfast for a surcharge each morning at Restaurant Balances.

Will Hotel Des Balances allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Des Balances for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Des Balances?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Des Balances?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Hotel Des Balances Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 965 reviews
Rating 8 - Good. 158 out of 965 reviews
Rating 6 - Okay. 26 out of 965 reviews
Rating 4 - Poor. 12 out of 965 reviews
Rating 2 - Terrible. 11 out of 965 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Gorgeous lake view and lake view dining! Perfect location in the city, highly recommend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

pär

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located and so much charm in this hotel Much nicer than normal modern ones
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel great location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Great rooms and friendly staff. Perfect location in the city, too!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, location was great, room was beautiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly hospitality in a boutique hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well located. I highly recommend a river view room. I was surprised with an amazing view of Mt. Pilates when the clouds cleared.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James Kent

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent as advertised
Stayed 4 nights in May 2026
Verified review

8/10 Good

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, wished they included the breakfast. Lucerne overall was very expensive. People unfortunately were not very friendly towards tourists
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location in the heart of the old city.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent hotel and service. Highly recommended
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice bar and great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely historic property in an ideal location. Close to the train station - ten minute walk - and beautiful view from our terrace. Definitely looks and feels upscale. We felt like we were in a storybook. We enjoyed the free ice cream they offer guests throughout the day and the chocolates in our room. We had a suite.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Dennis S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nadiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for vacation
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

dennis

Liked: Cleanliness
Yea
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Stayed 2 nights in Jan 2026