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Renaissance Lucerne Hotel

5.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Renaissance Lucerne Hotel

View from property
Lounge
Daily full breakfast (CHF 35 per person)
Deluxe Room, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Pilatusstrasse 15, Lucerne, LU, 6002
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

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Room options

View all photos for Studio Suite, 2 Twin Beds

32-inch flat-screen TV with satellite channels, TV

Studio Suite, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Lucerne

Renaissance Lucerne Hotel places you next to Chapel Bridge and within a 5-minute walk of other popular sights like KKL Lucerne. This 87-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 5 min walk - 0.3 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 4 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Rossini - ‬3 min walk
  • ‪Mövenpick - ‬1 min walk
  • ‪La Bestia - Pizza Pizza - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Das Schwarze Schaf - ‬3 min walk

About this property

Renaissance Lucerne Hotel

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
At Renaissance Lucerne Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a computer station, a terrace, and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, safes, and phones. Change of bedsheets is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boca Grande Bar & Lounge
  • Pacifico - South American

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1907
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 100.0 per night
  • Cribs/infant beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.65 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Crib (infant bed) fee: CHF 60.0 per night
  • Rollaway bed fee: CHF 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Renaissance Lucerne
Lucerne Renaissance
Lucerne Renaissance Hotel
Renaissance Hotel Lucerne
Renaissance Lucerne
Renaissance Lucerne Hotel
Renaissance Lucerne
Renaissance Lucerne Hotel Hotel
Renaissance Lucerne Hotel Lucerne
Renaissance Lucerne Hotel Hotel Lucerne

Frequently asked questions

Is free cancellation available at Renaissance Lucerne Hotel?

Renaissance Lucerne Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Renaissance Lucerne Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Renaissance Lucerne Hotel on Jul 10, 2025 start from $443.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Renaissance Lucerne Hotel?

This hotel is located in Lucerne, just steps from Chapel Bridge and Museum Sammlung Rosengart, and within a short walk of The Swiss Path. You'll also find Jesuit Church and KKL Lucerne less than a mile away.

Is parking available on site at Renaissance Lucerne Hotel?

Yes, though parking is limited.

Does Renaissance Lucerne Hotel feature a casino at the property?

No, Renaissance Lucerne Hotel doesn't have a casino.

Will I find an indoor pool at Renaissance Lucerne Hotel?

No, there is no indoor pool at this hotel.

Is Renaissance Lucerne Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does Renaissance Lucerne Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Renaissance Lucerne Hotel have a restaurant with a breakfast menu?

Yes, Renaissance Lucerne Hotel serves a full breakfast for a surcharge each morning at Pacifico - South American.

Will Renaissance Lucerne Hotel allow pets to stay for free?

No, pets aren't allowed at Renaissance Lucerne Hotel.

Are there connecting rooms at Renaissance Lucerne Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Renaissance Lucerne Hotel?

No, there aren't any guestrooms with balconies at Renaissance Lucerne Hotel.

Renaissance Lucerne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 496 reviews
Rating 8 - Good. 161 out of 496 reviews
Rating 6 - Okay. 42 out of 496 reviews
Rating 4 - Poor. 16 out of 496 reviews
Rating 2 - Terrible. 10 out of 496 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

VIKASH

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

King bed booked but queen bed joint was given

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Mil

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Afsaneh

We really enjoyed it.
Stayed 2 nights in Dec 2024

4/10 Poor

Tricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comments

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Stayed 4 nights in Sep 2024

8/10 Good

Minaj

Liked: Cleanliness, amenities
The hotel was in a good location. It was overpriced for what the hotel offered.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Darcey M

Stayed 1 night in Jul 2024

10/10 Excellent

Haim, Hollywood

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

E

Stayed 1 night in Jun 2024

2/10 Terrible

Revina, Toronto

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service. We booked the reinsurance and we were moved to a different hotel.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente location

Nice hotel, but very small rooms. Clean, good food
Stayed 2 nights in May 2024

2/10 Terrible

George

Traveled with group, Business traveler
Disliked: Amenities
I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.
Stayed 1 night in May 2024

4/10 Poor

Shianne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service Everything was great 😊
Stayed 1 night in May 2024

4/10 Poor

Shao

Disliked: Cleanliness, staff & service
Receptionist was rude.
Stayed 2 nights in Mar 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and relaxing.
Stayed 2 nights in Sep 2023

6/10 Okay

Cheryl

Traveled with partner
Very basic but close to the Chapel bridge.
Stayed 2 nights in Sep 2023

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property

Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic breakfast as well
Stayed 2 nights in Sep 2023

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