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Hotel Royal Luzern

3.0 star property
Hotel with a bar, near Chapel Bridge

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Photo gallery for Hotel Royal Luzern

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Lobby
Exterior
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
22 Rigistrasse, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪6 min walk‬
  • Place, Lion Monument
    ‪11 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Lucerne

Hotel Royal Luzern places you within a 10-minute stroll of Lake Side Promenade and Grand Casino Lucerne. This 40-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a terrace.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Grand Casino Lucerne - 6 min walk - 0.4 miles
  • Lion Monument - 11 min walk - 0.6 miles
  • Swiss Transportation Museum - 15 min walk - 0.8 miles
  • Chapel Bridge - 17 min walk - 1.0 mile

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Juliette Sharing Brasserie - ‬8 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬11 min walk
  • ‪Old Swiss House - ‬13 min walk
  • ‪Vesper - ‬10 min walk

About this property

Hotel Royal Luzern

Hotel with a bar, near Chapel Bridge
Hotel Royal Luzern features free WiFi in public areas, meeting rooms, and a terrace. Limited parking is available. The front desk has multilingual staff that can help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has a banquet hall.
Guests can expect free WiFi and 50-cm TVs with digital channels. Other standard amenities include hair dryers, desks, and wardrobes or closets.

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  • Free WiFi
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8.8 out of 10, Excellent, 525 reviews
$223 nightly
The price is $238
Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for CHF 30 per pet, per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Royal Luzern?

Hotel Royal Luzern provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do within easy reach of Hotel Royal Luzern?

Located steps from Lake Side Promenade, this hotel is in Lucerne, and within a 10-minute walk of Grand Casino Lucerne and Hofkirche. You'll also find Chapel Bridge and Hertensteinstrasse less than a mile away.

Is parking available on site at Hotel Royal Luzern?

Yes, though parking is limited. Bicycle parking is also available for guests.

Does Hotel Royal Luzern have a casino?

No, Hotel Royal Luzern doesn't have a casino.

Will I find an indoor pool at Hotel Royal Luzern?

No, there is no indoor pool at this hotel.

Is Hotel Royal Luzern a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and proposal/romance packages plus some guestrooms include lake views.

Does Hotel Royal Luzern have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Royal Luzern feature a restaurant that includes a breakfast menu?

Yes, Hotel Royal Luzern serves continental breakfast each morning for a surcharge from its snack bar.

Will Hotel Royal Luzern allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Royal Luzern for a fee of CHF 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Royal Luzern?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Royal Luzern?

The closest major airport to Hotel Royal Luzern is Zurich Airport (ZRH), which is about 29.5 mi away.

Can I book a room with a balcony at Hotel Royal Luzern?

No, there aren't any guestrooms with balconies at Hotel Royal Luzern.

Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 184 reviews
Rating 8 - Good. 43 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 11 out of 184 reviews
Rating 2 - Terrible. 9 out of 184 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was fine. Evening staff was just okay the nights we were there. No breakfast included, and it was close to 30 euros per person if we did, which seems high. A little difficult to walk to as it's uphill and several steps. But overall it was fine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025

2/10 Terrible

Raafat

Disliked: Property conditions & facilities, room comfort
Expensive for a place, the booking advertise for lake view price , but in the hotel the charge extra 30 CHF for what was booked , the room has no AC , but poor small fan, no safety lock box not enough to make room temperature acceptable to avoid sweating, no small refrigerator in room unless you request and will take time to bring one. The room has only 2 electric power outlet source not enough to connect a coffee maker (to see if it’s working or not) and connect the refrigerator and connect the fan or to connect to plug transformers for 2 cells phone chargers . So the customer service brought several extension cord and coord were running in the floor and the client has to move carefully in the room to avoid cord a tangling around his feet!!! . The place is unique in not having the basic equipments of a regular third class hotel,the provide with 2 separate keys with no way to attach to your pocket and easy to loose and Charge you extra money for lost key . It was a very bad disappointing experience that created a lost of discomfort and distress to me and my wife. The only acceptable service was the breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2025

10/10 Excellent

darren heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming. We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Stayed 1 night in Sep 2025

10/10 Excellent

Benajmin

Stayed 2 nights in Sep 2025

8/10 Good

vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be ready to hike up a big hill to get to the hotel, no a/c
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of the city
Stayed 6 nights in Aug 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely place to stay with our room having a view of the lake. The staff were very nice and welcoming. The only negative, I would say was the variety of food on the menu was not very extensive leaving us to find somewhere else to dine. However this did not take away from how lovely the hotel was.
View from our room.
View from our room.
Piano in reception.
Stayed 2 nights in Jul 2025

2/10 Terrible

Christine

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately this beautiful property with a beautiful view could only be reached by taxi or walking up a very steep hill from public transportation. No air conditioning,not enough plugs in room. Either TV or fan could be used. No place to plug in coffee maker. Promise of more plugs and better TV service coming in future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a view. Comfortable beds, immaculate bathroom
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

PHILIPPA, LONDON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here. The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy Brookhart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing and everyone was so friendly, especially Arrot (please forgive the spelling who worked the front desk when we checked in. The view was amazing. We enjoyed sitting on the lower balcony for a drink and in the mornings we drank coffee on our balcony from our room. The breakfast buffet had lots to offer as well and was a great option when in a hurry.
Stayed 2 nights in Jul 2025

6/10 Okay

Gemma

Traveled with group
Liked: Cleanliness
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie, Conyers

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with great views of the lake. It may be difficult to find and walking to it with suitcases would be hard. We stayed in the triple room. It is a small space but worked fine for us. It tales just a few minutes to reach the main train station.
Stayed 2 nights in Jul 2025

8/10 Good

Kat

Stayed 1 night in Jul 2025

6/10 Okay

Dorothy

Traveled with group
Liked: Staff & service
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Stayed 2 nights in Jul 2025

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
We were there during a serious heat wave and the rooms were unbearably hot. The staff was pleasant and breakfast good, but ventilation in the entire building needs attention.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Stayed 3 nights in Jun 2025

6/10 Okay

Dharmesh, hillsborough

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025