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Recent guest reviews

The location, breakfast and room were all good. ( Just a little noisy at night time)The front desk staff, in particular one of the guys, was the worst of all my travels. He never smiled, always seemed bothered when I asked for help, was dismissive, wasn't helpful, and seemed to go into the back office every time I walked in. On the day I left there was a friendlier gentleman, where was he during my stay???? Oh and of the two ladies at the front desk only one smiled....

Nice hotel close to old town, lake and train station

Good business hotel but tight for families Location is goos

Friedenstrasse 8 Lucerne LU

Hotel highlights

  • Walking distance to Lion Monument and Chapel Bridge
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Ibis Styles Luzern places you next to Lion Monument and a short stroll from other popular sights like Chapel Bridge. This 115-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.


Dining

Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Ibis Styles Luzern's 115 air-conditioned rooms provide free local calls, free bottled water, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

At ibis Styles Luzern, guests have access to free WiFi in public areas, a business center, and free newspapers. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a banquet hall.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, Multiple Beds

2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Guest reviews for ibis Styles Luzern

Everyone (3)
3
Everyone

The location, breakfast and room were all good. ( Just a little noisy at night time)The front desk staff, in particular one of the guys, was the worst of all my travels. He never smiled, always seemed bothered when I asked for help, was dismissive, wasn't helpful, and seemed to go into the back office every time I walked in. On the day I left there was a friendlier gentleman, where was he during my stay???? Oh and of the two ladies at the front desk only one smiled....

By on Dec 5, 2018

Review comment responded on Dec 6, 2018

Dear G, thank you very much for your stay in our ibis Styles Lucerne City and your positive Feedback regarding our room and the provided breakfast. I'm very sorry to hear that you were disappointed with our customer service during your stay with us. I treat all comments with the utmost seriousness and I already investigated this unfortunate matter. It is my hope that we can serve you better in the future. with best regards from Lucerne

4
Everyone

Nice hotel close to old town, lake and train station

By on Aug 31, 2018

Review comment responded on Sep 2, 2018

Dear guest, Thank you for choosing and reviewing our ibis Styles Lucerne City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! we would be happy to welcome you soon again

4

good business hotel but tight for families

Everyone

Good business hotel but tight for families Location is goos

By , from USA on Jul 4, 2017

Review comment responded on Aug 26, 2017

Dear Aj, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis Styles Lucerne City very soon! Sincerely Marcia

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