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Troy

3.0 star property
Hotel with free breakfast, steps from Kensington Gardens

Choose dates to view prices

Photo gallery for Troy

Property entrance
Lobby
Free daily buffet breakfast
Executive Double Room | In-room safe, blackout drapes, free WiFi, bed sheets
Interior

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
68-70 Queensborough Terrace, Bayswater, London, England, W2 3SH
  • Hyde Park
    ‪10 min walk‬
  • Kensington High Street
    ‪13 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

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Room options

View all photos for Double Room

Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | In-room safe, blackout drapes, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Executive Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, Troy is adjacent to Kensington Gardens and within a 15-minute walk of popular sights like Hyde Park. The 33 rooms at this 3-star hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Hyde Park - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Marble Arch - 4 min drive - 1.2 miles
  • Oxford Street - 5 min drive - 1.6 miles

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪Aubaine - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪MEATliquor - ‬3 min walk

About this property

Troy

Hotel with free breakfast, steps from Kensington Gardens
Guests of Troy enjoy free WiFi in public areas, microwave in a common area, and a TV in a common area. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.

Languages

Arabic, English, French, Lithuanian, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per day); discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 30 per day (984 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London

Frequently asked questions

Is a free cancellation option available at Troy?

Troy provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around Troy?

This hotel is situated in London City Centre within a short 12-minute walk of Hyde Park and also 14 minutes on foot from Kensington High Street. You'll also find Kensington Gardens and Kensington Palace less than a mile away.

Is there parking available at Troy?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 30 per day (discounts available).

Does Troy include a casino at the property?

No, Troy doesn't have a casino.

Will I find an indoor pool at Troy?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Troy?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include soaking tubs.

Does Troy have a hot tub?

No, there isn't a spa tub at this hotel.

Does Troy have a restaurant with a breakfast menu?

Troy offers free buffet breakfast each morning though there is no restaurant.

Will Troy allow pets to stay free of charge?

No, pets aren't allowed at Troy.

Does Troy have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Troy?

The closest major airport to Troy is London City Airport (LCY), which is 11.9 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.3 mi away (40-minute drive).

Are there rooms with balconies at Troy?

No, there aren't any guestrooms with balconies at Troy.

Troy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 754 reviews
Rating 8 - Good. 383 out of 754 reviews
Rating 6 - Okay. 184 out of 754 reviews
Rating 4 - Poor. 32 out of 754 reviews
Rating 2 - Terrible. 14 out of 754 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Sep 2024

8/10 Good

Thiti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Would most definitely return.
Stayed 1 night in Dec 2022

8/10 Good

Lynette

Liked: Cleanliness, staff & service

Great transport links

Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it Overall the room and breakfast room where a bit chilly But id stay again if the price was good Excellent transport links tube and bus
Stayed 2 nights in Nov 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
Stayed 1 night in Oct 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service is fine, staffs are friendly and helpful. Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Stayed 8 nights in Aug 2022

10/10 Excellent

Julia

Stayed 1 night in Jul 2022

8/10 Good

Charles

Traveled with family
Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Stayed 4 nights in May 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Noisy, not a positive experience

Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Jennifer

Liked: Cleanliness
I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same. I would stay there again.
Stayed 3 nights in May 2022

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
Stayed 1 night in Apr 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

8/10 Good

Martin

Stayed 1 night in Mar 2022

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for where I needed to be

Perfect for my needs, simple. Breakfast was an extra bonus too
Stayed 1 night in Mar 2022

10/10 Excellent

William

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
Stayed 2 nights in Feb 2022

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
Stayed 2 nights in Jan 2022

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in cosy room

We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
Stayed 1 night in Dec 2021

10/10 Excellent

Ghazi

Stayed 2 nights in Nov 2021

10/10 Excellent

Vinay

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Alright stay

Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Stayed 2 nights in Nov 2021

6/10 Okay

Vinay

Business traveler
Liked: Staff & service, property conditions & facilities

Alright stay

Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1. The room is catered for a small person. The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round. Positives...Quiet and Friendly staff, free Breakfast
Stayed 2 nights in Nov 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and near Hyde Park

Clean, quiet and near to Venue. All I needed. Good, recommended.
Stayed 1 night in Feb 2020