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Sheraton Heathrow Hotel

4.0 star property
Hotel with a restaurant, in the vicinity of Windsor Castle

Choose dates to view prices

Photo gallery for Sheraton Heathrow Hotel

Serves lunch and dinner
Serves lunch and dinner
Breakfast and dinner served, British cuisine
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(114 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Drayton

Located in Heathrow Villages, Sheraton Heathrow Hotel is within a 15-minute drive of popular attractions such as Windsor Castle and Windsor Racecourse. This 426-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Windsor Castle - 11 min drive - 7.0 miles
  • Thorpe Park - 12 min drive - 10.1 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Twickenham Stadium - 24 min drive - 15.5 miles

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Giraffe - ‬7 min drive

About this property

Sheraton Heathrow Hotel

Hotel with a restaurant, in the vicinity of Windsor Castle
Guests of Sheraton Heathrow Hotel enjoy a gym, free WiFi in public areas, and a business center. If you drive, self parking is GBP 15 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 6.00 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, safes, and phones are also standard. Change of bedsheets is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Frequently asked questions

Are free cancellation options available at Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around Sheraton Heathrow Hotel?

This hotel is situated in Heathrow Villages, close to Windsor Castle and Thorpe Park. You'll also find Thames River and Airport Bowl within a short drive.

Will I be able to park at Sheraton Heathrow Hotel?

Yes, parking is offered for GBP 15 per day with in/out privileges. Accessible parking and bicycle parking are also available.

Does Sheraton Heathrow Hotel feature a casino on the premises?

No, Sheraton Heathrow Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Heathrow Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton Heathrow Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Sheraton Heathrow Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Heathrow Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Heathrow Hotel serves buffet breakfast for a surcharge each morning at Cast Iron Bar & Grill.

Will Sheraton Heathrow Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Heathrow Hotel for a fee of GBP 25 per accommodation, per stay.

Are there connecting rooms at Sheraton Heathrow Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Heathrow Hotel?

The closest major airport to Sheraton Heathrow Hotel is Heathrow Airport (LHR), which is 2.1 mi away (4 minutes by car). Another top airport is Farnborough (FAB), which is located 24.6 mi away (40-minute drive).

Are there rooms with balconies that I can book at Sheraton Heathrow Hotel?

No, you won't find guestrooms with balconies at Sheraton Heathrow Hotel.

Does Sheraton Heathrow Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Heathrow Hotel.

Reviews

Sheraton Heathrow Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

10/10 Excellent

Ian, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed they charged for the shuttle
Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was as expected. The staff was friendly and helpful. When we arrived the key system was down which was fine but when I got my key later it did not work. I had to go back to the desk and have a new one issued. I did not like that the smoking area was right outside the front door. We were waiting outside for the shuttle and had to go back inside because of all of the smokers. When booking the hotel we were unaware we had to pay for the shuttle. It should be more clear there is a cost for transport. With that being said the bus to the airport was easy to use and efficient in getting us there.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The hotel is nicer inside than outside. But like all European lodging it simply does not meet the US standards. There is no free airport shuttle. The dining is nice, but expensive and portions are laughably small. These are relatively minor things, but they add up to becoming annoying.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ksenia

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff/location
Stayed 1 night in Jul 2025

10/10 Excellent

mukhtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome
Stayed 1 night in Jun 2025

8/10 Good

Peter

Traveled with partner
We liked the location of the hotel.being a short trip from the arrivals terminal. What we didn’t like was the slow check in and no porter for luggage .
Stayed 3 nights in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to terminal 5

Food options were limited. I tried the steak restaurant and it was ok but nothing special. Limited options to go back to the airport (terminal 5)
Stayed 1 night in Aug 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Heathrow

Nice restaurant on property was convenient. Room was great and very comfortable. Would stay here again when a room close to Heathrow is needed.
Stayed 1 night in Aug 2025

6/10 Okay

Valerie

Disliked: Property conditions & facilities
Not a typical Sheraton.
Stayed 1 night in Jul 2025

8/10 Good

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel near Heathrow airport. Breakfast buffet was really good. On site restaurant was good. Not great, but good. Bar on site has food available although we didn't eat there. Drinks seemed a little pricey.... But then again, it is in the greater London area.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good clean spacious
Stayed 1 night in Jul 2025

8/10 Good

Rahaman

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff but paper-thin walls?

The staff were great from check in to the restaurant. But the room itself seemed to have little sound proofing. Plumbing and talking from neighboring rooms made getting to sleep tough.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Detelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Annette

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Very pleasant, helpful and efficient receptionist. Club Lounge lovely with excellent selection of snacks and drinks. Very relaxing after travelling.
Stayed 1 night in Jul 2025

8/10 Good

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Anwer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

B

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but alarm rang early in the morning had to get out of the building. Very inconvenience
Stayed 1 night in Jul 2025

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