2/10 Terrible
Danielle Renee
Traveled with family
Jul 3, 2025
Pass on this property. The pictures are creatively taken to make this place look better than what it is. Reserved a 2 bed/2 bath apartment. 1 room with 1 bed and another room with 2 beds so my kids could have their own bed. Got there and it was 2 bd/2ba but only 1 bed in each room and a stained hard pull out couch in the living area. Contracted the property and was told there are 4 people in the reservation so that’s what we get. They wouldn’t even bring up extra bedding for the pull out. They wanted to charge me 50.00 plus VAT for bedding! Then had to contacted them again cause there was no housekeeping and property book said housekeeping daily and we had overflowing garbage and almost out of TP. They said that was a mistake and you had to stay longer than 7 days to get housekeeping and they would NOT be replenishing anything! Then the on suite to one room smelled so bad. It was either a mild stink or unbelievably strong and gross! Bedding had stains, can’t use washer while in the apartment cause it is soooo loud you can’t hear anything and the dryer didn’t work. The entrance is extremely rough and SMELLED. The location, yes is great. However, if you are looking for a nice place to stay in London, look elsewhere. Property management doesn’t care how your stay is and the place is a huge disappointment. If you want to hang out all night and just need a crash pad, sure this would work for you. I’ll never be back or recommend.
Danielle Renee
Stayed 7 nights in Jun 2025