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ibis London City - Shoreditch

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for ibis London City - Shoreditch

1 bedroom, desk, blackout drapes, soundproofing
Reception
Dinner served, international cuisine
Triple Room, 3 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

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Room options

View all photos for Triple Room, 3 Twin Beds

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

1 bedroom, desk, blackout drapes, soundproofing

Family Double Room (2 adults and 1 child)

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | 1 bedroom, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed (SweetRoom)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, 2 Twin Beds (SweetRoom)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, ibis London City - Shoreditch is within a 5-minute walk of Brick Lane and within 15 minutes of other popular attractions like Old Spitalfields Market. This 348-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 10 min walk - 0.6 miles
  • Tower Bridge - 16 min walk - 0.9 miles
  • The Shard - 5 min drive - 1.7 miles
  • London Eye - 8 min drive - 2.6 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

ibis London City - Shoreditch

Eco-certified hotel with a 24-hour front desk and a restaurant
At ibis London City - Shoreditch, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London City - Shoreditch?

Ibis London City - Shoreditch provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis London City - Shoreditch?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at ibis London City - Shoreditch on Jun 15, 2025 start from $110.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis London City - Shoreditch?

This hotel is situated in London City Centre within a short 15-minute walk of Tower Bridge and also 17 minutes on foot from Tower of London. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at ibis London City - Shoreditch?

No, this hotel doesn't offer parking.

Does ibis London City - Shoreditch have a casino on the premises?

No, ibis London City - Shoreditch doesn't have a casino.

Will I find an indoor pool at ibis London City - Shoreditch?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London City - Shoreditch?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hotel.

Are there hot tubs at ibis London City - Shoreditch?

No, this hotel doesn't have a spa tub.

Does ibis London City - Shoreditch have a restaurant that serves breakfast?

Yes, ibis London City - Shoreditch serves buffet breakfast for a surcharge each morning at Foggs.

Will ibis London City - Shoreditch allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ibis London City - Shoreditch for a fee of GBP 10.00 per pet, per night.

Does ibis London City - Shoreditch have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ibis London City - Shoreditch?

The closest major airport to ibis London City - Shoreditch is London City Airport (LCY), which is 7.5 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.1 mi away (62-minute drive).

Can I book a room with a balcony at ibis London City - Shoreditch?

No, there aren't any guestrooms with balconies at ibis London City - Shoreditch.

ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Traveled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Leon

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay in London

The hotel was very convent for tube station and pretty new. Some of the staff were very helpful but a couple could do with some training . The breakfast was good in the sense that there was plenty of options however the cooked breakfast could have been warmer and the toaster seems to take an age. The heating in the room was good and shower temp and pressure was excellent although could get the showers head higher up the pole. Overall a great stay for the money
Stayed 3 nights in Feb 2025

6/10 Okay

Janine

Traveled with family
Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .
Stayed 5 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Stephen

Business traveler
When you ask can they phone for a taxi, they phone a firm they know which fine. The company charge a small fortune and don’t know the location you are going to. Come back from the location Mansion House I got a black Hackney from the rank at nearly half the price. Staff need to be more aware of service providers that don’t complement their hotels customers service.
Stayed 3 nights in Feb 2025

8/10 Good

Dara Raynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel, very centrally located to everything…enjoyed the short walks around Shoreditch, there were tons of food options in the area, and next door to the Aldgate East station. Only negatives I had were: the TV only has local British channels, no streaming options available. Casting your windows or android device, or using a fire stick are the only options to stream on the TV. We tried to cast from our phone, but IOS was not compatible, so we were stuck watching just the local channels. There’s no AC system, the room got very warm and very quick. Fortunately, the hotel will provide a fan if requested. Lastly, there’s no phone in the room. There were a couple times we needed to call the front desk, and had to use our mobile phone. However, no one would answer the phone when selecting the receptionist prompt. Aside from these few things, I really enjoyed my stay at this hotel, it made my first visit to London go off with ease.
Stayed 5 nights in Jan 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very close to East Aldgate, bar opens 24/7, proximity to Spitalfields Market and other great places to drink and dine.
Stayed 3 nights in Jan 2025

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were quite small and the bathroom basic but it suited our needs while we were visiting London
Stayed 4 nights in Jan 2025

8/10 Good

Kemetia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mattchew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Stayed 4 nights in Jan 2025

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Marta, Barcelona

Traveled with group
Liked: Amenities
Disliked: Staff & service
Faltan ceniceros en la puerta. En el 24/7 del bar, podrían dejar que la cafetera pudiera estar encendida. Menú para cenar podría ser más extenso. Buena zona y bien comunicada
Stayed 2 nights in Jan 2025

6/10 Okay

Gus

Disliked: Room comfort
Stayed 4 nights in Jan 2025

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Flights

Delta
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Packages

all inclusive vacations