ibis London City - Shoreditch

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for ibis London City - Shoreditch

Charlie's Corner offers great music, craft beer, food, and coffee.
Relax in our stylish lounge area with comfortable sofas, a small table, and a floor lamp.
Enjoy a sumptuous spread of pastries, fruits, and snacks at our buffet.
Relax in this stylish room with two single beds, a desk, and a wall-mounted air conditioning unit.
Enjoy the urban cityscape view from your hotel room window.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

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Room options

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(88 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(24 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, ibis London City - Shoreditch is within a 5-minute walk of Brick Lane and within 15 minutes of other popular attractions like Old Spitalfields Market. This 348-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 10 min walk - 0.6 miles
  • Tower Bridge - 16 min walk - 0.9 miles
  • The Shard - 5 min drive - 1.7 miles
  • London Eye - 8 min drive - 2.6 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

ibis London City - Shoreditch

Eco-certified hotel with a 24-hour front desk and a restaurant
At ibis London City - Shoreditch, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London City - Shoreditch?

Ibis London City - Shoreditch provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis London City - Shoreditch?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at ibis London City - Shoreditch on Aug 24, 2025 start from $140.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis London City - Shoreditch?

This hotel is situated in London City Centre within a short 15-minute walk of Tower Bridge and also 17 minutes on foot from Tower of London. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is parking available on site at ibis London City - Shoreditch?

No, this hotel doesn't offer parking.

Does ibis London City - Shoreditch have a casino on the premises?

No, ibis London City - Shoreditch doesn't have a casino.

Will I find an indoor pool at ibis London City - Shoreditch?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London City - Shoreditch?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hotel.

Does ibis London City - Shoreditch have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis London City - Shoreditch have a restaurant that serves breakfast?

Yes, ibis London City - Shoreditch serves buffet breakfast for a surcharge each morning at Foggs.

Will ibis London City - Shoreditch allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ibis London City - Shoreditch for a fee of GBP 10.00 per pet, per night.

Does ibis London City - Shoreditch have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ibis London City - Shoreditch?

The closest major airport to ibis London City - Shoreditch is London City Airport (LCY), which is 7.5 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.1 mi away (62-minute drive).

Can I book a room with a balcony at ibis London City - Shoreditch?

No, there aren't any guestrooms with balconies at ibis London City - Shoreditch.

ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1015 reviews
Rating 8 - Good. 388 out of 1015 reviews
Rating 6 - Okay. 127 out of 1015 reviews
Rating 4 - Poor. 49 out of 1015 reviews
Rating 2 - Terrible. 35 out of 1015 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Will

Traveled with family
Disliked: Property conditions & facilities, room comfort

Bathroom!

The bathroom at the hotel was terrible. No hand towels. No tissue. The door itself did not shut completely.
Stayed 1 night in Apr 2025

4/10 Poor

yuet chun

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was very friendly and accommodating. The only downside was the room was a little warm and the AC couldn’t be turned down
Stayed 7 nights in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff. Easy to check in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at the hotel and the location was perfect, close to everything. The receptionist who checked us in was fantastic and helpful. Very great Italian’s restaurant nearby.
Stayed 1 night in Apr 2025

8/10 Good

Fiona

Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good location. Staff very efficient
Stayed 1 night in Apr 2025

8/10 Good

Davy

Stayed 4 nights in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rhian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Terrible hotel. Would not be staying again. No aircon, room was very very warm. Hair dryer was broke (didn’t notice this until needed in the morning). No telephones in the rooms to contact reception so any issues you may have will need to be reported directly to reception, which isn’t ideal if you’re in a rush or have young kids with you.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

COLIN

Traveled with partner
Liked: Cleanliness
Great location, Hotel Bar and Breakfast but room is basic with pod type bathroom, poor drainage and shower pressure issue.Also we lost hot water in shower at peak time AM.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful!
Stayed 7 nights in Mar 2025

4/10 Poor

Fagner

Liked: Staff & service
Hotel was good for the price. It's very noise with sirens and traffic. Shower was weird like I've never seen before. Bed was not very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Night security was a bit fking annoying... i get it but come on ince.ive shown you a key im sitting in the lobby for as long as a uber delivery takes.. kept pestering saying cant be here bro. Can be where eve i ant to be bro.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very helpful.and very friendly

Stayed 2 nights in Feb 2025

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Traveled with family
Great location. Friendly staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Traveled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025