Hilton Garden Inn Jackson

3.0 star property
Hotel in Jackson with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson

Daily self-serve breakfast for a fee
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    ‪17 min walk‬
  • Casey Jones Village
    ‪1 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson

Located within a mile (2 km) of Union University, Hilton Garden Inn Jackson is within 2 miles (3 km) of Music Highway Crossroads. This 3-star hotel has 98 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Union University - 17 min walk - 1.0 mile
  • Casey Jones Village - 1 min drive - 0.7 miles
  • North Hospital - 3 min drive - 2.2 miles
  • Old Hickory Mall - 3 min drive - 2.4 miles
  • West Tennessee Healthcare Sportsplex - 7 min drive - 6.0 miles

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
Hilton Garden Inn Jackson features a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per day, plus a deposit of USD 75 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 06.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do close to Hilton Garden Inn Jackson?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Hilton Garden Inn Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jackson feature a casino?

No, Hilton Garden Inn Jackson doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jackson?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 06.

Is Hilton Garden Inn Jackson good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Hilton Garden Inn Jackson have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jackson have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Jackson serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson for a fee of USD 75 per pet, per day. A deposit of USD 75 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Jackson?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hilton Garden Inn Jackson?

The closest major airport to Hilton Garden Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.2 mi away (11 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Jackson?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 632 reviews
Rating 8 - Good. 138 out of 632 reviews
Rating 6 - Okay. 39 out of 632 reviews
Rating 4 - Poor. 28 out of 632 reviews
Rating 2 - Terrible. 28 out of 632 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in. Comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location near restaurants
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

I was pleased with the friendly staff, pleasant atmosphere, and cleanliness of the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Curt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Phebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Rooms were clean. Great stay!
Stayed 2 nights in Mar 2025

6/10 Okay

RaeAnne

First off
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra Watson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

retirement party

Our daughter was retiree from the Marines. her party was here. Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean room, dinner on site was nice after a long day of driving. Desk staff was helpful & very knowledgeable
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotels are now charging $75 per night for dogs. My dog is a Chihuahua weighing less than 24 pounds. That is ridiculous. But, they do allow them. The room was very nice. The staff was exceptionally friendly. I was happy with this stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow great place.

Awesome place
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EV charger available, ready check in

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfortable, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make a difference !

Lady at front desk Lucinda(prob) wrong spelling. Was awesome 👌
Stayed 1 night in Jan 2025

10/10 Excellent

ChristynJeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park, new facilities great lobby. Room was clean and the staff very friendly
Stayed 1 night in Dec 2024

8/10 Good

Pradia

Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Convenient location, friendly staff, and excellent facility.
Stayed 1 night in Dec 2024