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Hilton Garden Inn Jackson

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson

Lobby
Lobby
Terrace/patio
Restaurant
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1324 Vann Dr, Jackson, TN, 38305
  • Place, Union University
    ‪16 min walk‬
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Music Highway Crossroads
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and framed pictures on the wall.

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for 2 QUEEN MOBILITY/HEARING ACCESSIBLE RI SHWR

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

2 QUEEN MOBILITY/HEARING ACCESSIBLE RI SHWR

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a chair, and framed pictures on the wall.

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Jackson

Located within a mile (2 km) of Union University, Hilton Garden Inn Jackson is within 2 miles (3 km) of Music Highway Crossroads. This 3-star hotel has 98 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Union University - 16 min walk - 0.9 miles
  • Casey Jones Village - 1 min drive - 0.7 miles
  • Music Highway Crossroads - 1 min drive - 0.7 miles
  • Old Hickory Mall - 4 min drive - 2.4 miles
  • The Ballpark at Jackson - 7 min drive - 7.6 miles

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪SONIC Drive In - ‬11 min walk
  • ‪Don Pancho - ‬9 min walk
  • ‪Snappy Tomato Pizza - ‬7 min walk

About this property

Hilton Garden Inn Jackson

Hilton Garden Inn Jackson features a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, laundry facilities, and a banquet hall.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per day, plus a deposit of USD 75 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jackson?

Hilton Garden Inn Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson on Jul 5, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Jackson?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Hilton Garden Inn Jackson?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Garden Inn Jackson feature a casino?

No, Hilton Garden Inn Jackson doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jackson?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Garden Inn Jackson?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Are there hot tubs at Hilton Garden Inn Jackson?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jackson have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Jackson serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson for a fee of USD 75 per pet, per day. A deposit of USD 75 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Jackson?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hilton Garden Inn Jackson?

The closest major airport to Hilton Garden Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.2 mi away (11 minutes by car).

Are there rooms with balconies at Hilton Garden Inn Jackson?

No, you won't find guestrooms with balconies at Hilton Garden Inn Jackson.

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 690 reviews
Rating 8 - Good. 147 out of 690 reviews
Rating 6 - Okay. 48 out of 690 reviews
Rating 4 - Poor. 29 out of 690 reviews
Rating 2 - Terrible. 33 out of 690 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and quiet! What more could you ask for? Plus, the hotel was in a great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the young lady working the front desk was amazing, friendly and happy!!! she's a doll! first time staying at a Hilton Garden Inn, been to many Hilton properties but never this brand. It was a pleasant surprise!!! Bob Eaton
Stayed 1 night in Mar 2026
Verified

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. We asked to change rooms, away from street noise and they happily moved us. We travel with 2 small dogs, and they were welcomed. Our only negative was that there was no breakfast included. Just rolls and coffee or some apples/oranges would be a nice touch.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
The front desk staff were courteous and helpful. The hotel was clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, comfortable, clean, and the breakfast was pretty good.
Stayed 1 night in May 2025
Verified

10/10 Excellent

S. A.

Liked: Cleanliness, staff & service, amenities
Hotel and room were clean. Staff were very friendly. Lots of restaurants nearby. I had access to Netflix. I'll stay there again, next time I'm in town.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff and facility was top tier. Traveled for work and a great stay!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Eric

There were toenail clippings and food crumbs on the floor. The fridge did not stay very cool and was super small.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location near restaurants
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
It ad every thing I needed for my short stay!
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice. But i feel like hilton needs to step up their game. The rooms air did not work, the shower floor was dirty and needed a mr clean sponge to it along with the faucet, the hotel is under remodeling with home depot paper in the elevator and we also did not know untill after booking and payment. Save you money $180 for a night is what we paid and it was definitely not worth it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great dining.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Aundrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Kayla

Disliked: Property conditions & facilities
Stopped on a road trip at this location and can say it was a decent stay. Polite staff, clean bed and spacious room. The restroom was a little run down in my opinion and the experience was not really worth the higher price, especially since this location doesn't come with complementary breakfast. I would visit here again since it was good, just not up to value price wise in my opnion.
Broken toilet paper holder
Broken bathroom door handle
Moldy shower
Moldy shower
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow great place.

Awesome place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful from top to bottom! Food was great! Nice property. Front desk staff was great!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfortable, friendly staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jerry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the staff was super friendly.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and clean!
Stayed 1 night in Jul 2025