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Sheraton® Princess Kaiulani Waikiki Beach

4.0 star property
Hotel with an outdoor pool, a quick walk to Waikiki Beach

Choose dates to view prices

Photo gallery for Sheraton® Princess Kaiulani Waikiki Beach

Beach/ocean view
View from room
1 bedroom, premium bedding, down comforters, in-room safe
Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • Royal Hawaiian Center
    ‪7 min walk‬
  • Waikiki Beach Walk
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (No View)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Non Smoking (No View)

  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

8.2 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Kaiulani Wing)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Tower (No View, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds, Non Smoking, Tower (No View, Renovated)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

8.4 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

8.0 out of 10
Very good
(30 reviews)
  • 282 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

8.8 out of 10
Excellent
(6 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

8.2 out of 10
Very good
(10 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

9.4 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, City View, Tower (Renovated)

8.8 out of 10
Excellent
(21 reviews)
  • 282 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

8.4 out of 10
Very good
(17 reviews)
  • 282 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, City View, Tower (Renovated)

8.0 out of 10
Very good
(36 reviews)
  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View, Tower (Poolside, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Pool View, Tower (Poolside, Renovated)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Ocean View, Tower (Renovated)

9.0 out of 10
Wonderful
(49 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View, Tower (Poolside, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Pool View, Tower (Poolside, Renovated)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Ocean View, Tower (Renovated)

8.0 out of 10
Very good
(49 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, City View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Bathtub Grab Bars, City View (Mobility/Hearing, Renovated, Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing, Renovated, Tower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (No View)

Room, 1 Queen Bed, Non Smoking (No View) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed, Non Smoking (No View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

8.0 out of 10
Very good
(131 reviews)
  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Honolulu

Located in Waikiki, Sheraton® Princess Kaiulani Waikiki Beach is within a 5-minute walk of Waikiki Beach and within 15 minutes of other popular attractions like Royal Hawaiian Center. This 4-star hotel has 1000 guestrooms and offers an outdoor pool, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Waikiki Beach - 2 min walk - 0.1 miles
  • Royal Hawaiian Center - 7 min walk - 0.4 miles
  • Waikiki Beach Walk - 8 min walk - 0.5 miles
  • Hawaii Convention Center - 4 min drive - 1.7 miles
  • Ala Moana Center - 4 min drive - 1.9 miles

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Skybox Taphouse - ‬5 min walk
  • ‪Shorefyre International Marketplace - ‬4 min walk
  • ‪Honolulu Coffee - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Eating House 1849 - ‬5 min walk

About this property

Sheraton® Princess Kaiulani Waikiki Beach

Hotel with an outdoor pool, a quick walk to Waikiki Beach
Sheraton® Princess Kaiulani Waikiki Beach features an outdoor pool, a 24-hour gym, and conference space. If you drive, self parking is USD 45 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a library, and express check-in.
Guests can expect 32-inch TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Balconies, refrigerators, and coffee makers are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 29 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1955
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 80 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is W54801500-01.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani
Sheraton® Princess Kaiulani Waikiki Beach Hotel
Sheraton® Princess Kaiulani Waikiki Beach Honolulu
Sheraton® Princess Kaiulani Waikiki Beach Hotel Honolulu

Frequently asked questions

Is free cancellation available at Sheraton® Princess Kaiulani Waikiki Beach?

Sheraton® Princess Kaiulani Waikiki Beach offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to Sheraton® Princess Kaiulani Waikiki Beach?

This hotel is situated in Waikiki, just steps from International Market Place and Waikiki Beach, and within a short walk of Royal Hawaiian Center. You'll also find Waikiki Beach Walk and Honolulu Zoo less than a mile away.

Is parking available on site at Sheraton® Princess Kaiulani Waikiki Beach?

Yes, secured parking is offered for USD 45 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton® Princess Kaiulani Waikiki Beach have a casino at the property?

No, Sheraton® Princess Kaiulani Waikiki Beach doesn't have a casino.

Is there an indoor pool at Sheraton® Princess Kaiulani Waikiki Beach?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Sheraton® Princess Kaiulani Waikiki Beach?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Sheraton® Princess Kaiulani Waikiki Beach have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton® Princess Kaiulani Waikiki Beach have a restaurant that serves breakfast?

Yes, Sheraton® Princess Kaiulani Waikiki Beach serves a full breakfast for a surcharge each morning at Splash Bar.

Will Sheraton® Princess Kaiulani Waikiki Beach allow pets to stay free of charge?

No, pets aren't allowed at Sheraton® Princess Kaiulani Waikiki Beach though service animals are welcome.

Does Sheraton® Princess Kaiulani Waikiki Beach have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton® Princess Kaiulani Waikiki Beach?

The closest major airport to Sheraton® Princess Kaiulani Waikiki Beach is Daniel K. Inouye Intl. Airport (HNL), which is 10.8 mi away (29 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 26.4 mi away (47-minute drive).

Are there rooms with balconies that I can book at Sheraton® Princess Kaiulani Waikiki Beach?

Yes, every guestroom at Sheraton® Princess Kaiulani Waikiki Beach comes with a balcony with some featuring ocean or pool views.

Does Sheraton® Princess Kaiulani Waikiki Beach host weddings?

Take advantage of the wedding venue at Sheraton® Princess Kaiulani Waikiki Beach if you plan to say "I do" during your trip.

Sheraton® Princess Kaiulani Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1280 reviews
Rating 8 - Good. 374 out of 1280 reviews
Rating 6 - Okay. 158 out of 1280 reviews
Rating 4 - Poor. 53 out of 1280 reviews
Rating 2 - Terrible. 32 out of 1280 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Stayed 2 nights in May 2025

4/10 Poor

Kerryann

Disliked: Amenities
Way to expensive $$$$$$$$$$$$$$$$$
Stayed 9 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great. Convenient location, wonderful pool area and pool staff, good food in the restaurant -breakfast is pricey though. Rooms were nice, clean and beautiful view. Will definitely stay here again.
Stayed 14 nights in Mar 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jodi

Disliked: Property conditions & facilities, room comfort

Not worth the $$

Run down and noisy! Rooms were renovated but very uncomfortable and small but alright for just one night but def not worth over $400 Canadian!
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but the noise at night was too loud from the street.
Stayed 7 nights in Mar 2025

10/10 Excellent

James A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Princess Kaiulani is an awesome hotel. In the middle of everything in Waikīkī. Love it
Stayed 8 nights in Mar 2025

10/10 Excellent

Thaddeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was very good. staff are very good cordial and helpful, great location cleaning staff do a very good job am planning to return next year, wife and I were very pleased
Stayed 11 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel close to beach

This hotel was perfect for our family ! It was a couple blocks from The beach and right in the center of all The shopping and restaurants! My only concern was the temperature of The pool . We did not utilize the pool it was too cold .
Stayed 7 nights in Mar 2025

10/10 Excellent

Donna

Stayed 2 nights in Mar 2025

8/10 Good

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub bad plumbing
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve always stayed at Sheraton Princes Kaiulani every time I go to Oahu. It’s like home to me. However staff doesn’t recognize this. As a valued and repeat customer I asked to be upgraded this last stay to a nice room with a better ocean view. My reservation did call for an ocean view but I was hoping for a fantastic vie on a higher floor like 20th floor or above. Nope I did not. I was placed on the 10th floor corner where I had buildings in front of me and just a peek of the ocean between them. Not a good way of taking care of valued and loyal Marriott Bonvoy member.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have been to Hawaii 3 times in the last 2 years, and this resort was the best. Sheraton Princess Kaiulani is at the center of Waikiki, beach shopping, and dining, and it was the best price. We will stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Sheraton princess Kaiulani! The hotel was spotless, and cleanliness was clearly a top priority. The customer service was excellent—every staff member was friendly, helpful, and made sure my stay was comfortable. The location is unbeatable! It’s just a 2-minute walk to the beach, making it perfect for a relaxing getaway. Plus, it’s conveniently close to all the stores and restaurants, so everything I needed was within walking distance. Overall, I highly recommend this hotel for anyone looking for a clean, well-located, and welcoming place to stay. I’ll definitely be back!
Stayed 4 nights in Mar 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
The decor is dated in the room we were in. I was told that we were given an upgrade when we got there, but that didn’t happen. We had the view of the parking lot, which I was not aware of. The staff at the bar by the pool area was unfriendly and not very courteous. I probably won’t stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to beach and tons of shops and restaurants. This is an older hotel. While there have been some upgrades, the 'bones' are still dated. Doors and doorframes in rooms are layered with coats of paint reminiscent of a a rental property that gets a standard coat of paint after each new renter. However service is great. Main property areas are clean and staff is attentative from the front desk to the pool deck and beyond. Poolside area is perfect for spending day or relaxing after a day of being out. Wish the pool would be slightly more family friendly (no pool toys or such allowed) and open later but understand that would be distraction for people eating in the poolside restaurant.
Stayed 4 nights in Feb 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at Princess Kaiulani. The location is unbeatable. We did notice the mugs and glasses are now paper and plastic cups, which is not environmental friendly. There was always a long wait at the lifts due to construction. Parking was easy although it cost a hefty $45 per day. We enjoyed the cultural activities and fish feeding. We have fond memories of this hotel and will come back again.
Stayed 10 nights in Feb 2025

10/10 Excellent

Rubi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 15 nights in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Gail

Stayed 7 nights in Feb 2025

10/10 Excellent

Alma

Stayed 3 nights in Feb 2025

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