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The Mercer

4.0 star property
Art Deco hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for The Mercer

One-bedroom Executive | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Exterior
Reception
Point of interest
One-bedroom Executive | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
29 Jervois Street, Sheung Wan, Hong Kong
  • Soho
    ‪3 min walk‬
  • Lan Kwai Fong
    ‪8 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

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Room options

View all photos for One-bedroom Executive

One-bedroom Executive | 1 bedroom, premium bedding, down comforters, Select Comfort beds

One-bedroom Executive

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Studio Executive

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

Studio Premier | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Studio Premier

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hong Kong Island

Located in Central & Western District, The Mercer is within a 5-minute walk of PMQ and within 15 minutes of other popular attractions like Soho. The 55 rooms at this 4-star hotel include espresso makers, LED TVs, and Select Comfort beds.

What's nearby

  • Soho - 3 min walk - 0.2 miles
  • Hong Kong - Macau Ferry Terminal - 5 min walk - 0.3 miles
  • Lan Kwai Fong - 8 min walk - 0.5 miles
  • Victoria Harbour - 1 min drive - 0.7 miles
  • Hong Kong Convention and Exhibition Centre - 3 min drive - 1.8 miles

Getting around

  • Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • ‪2 Cafe - ‬2 min walk
  • ‪Samsen - ‬1 min walk
  • ‪Ăn Chơi - ‬1 min walk
  • ‪Zoo - ‬1 min walk
  • ‪Cafe Queen's - ‬1 min walk

About this property

The Mercer

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
Guests of The Mercer enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Select Comfort beds are dressed in premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers and hair dryers. Other standard amenities include espresso makers, free local calls, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 31 floors
  • Art Deco architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Frequently asked questions

Are free cancellation options available at The Mercer?

The Mercer offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to The Mercer?

This hotel is situated in Central & Western District, just steps from Hong Kong - Macau Ferry Terminal, and within a 10-minute walk of Soho and Lan Kwai Fong. You'll also find Victoria Harbour and Times Square Shopping Mall within a short drive.

Will I be able to park at The Mercer?

No, this hotel doesn't offer parking.

Does The Mercer include a casino on the premises?

No, The Mercer doesn't have a casino.

Is there an indoor pool at The Mercer?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Mercer?

Amenities that appeal to couples at this hotel include a soaking tub, a comfy mattress, and Netflix.

Are there hot tubs at The Mercer?

No, there isn't a spa tub at this hotel.

Does The Mercer have a restaurant with a breakfast menu?

No, The Mercer doesn't have a restaurant that serves breakfast.

Does The Mercer allow pets to stay for free?

No, pets aren't allowed at The Mercer.

Does The Mercer have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Mercer?

The closest major airport to The Mercer is Hong Kong International Airport (HKG), which is 22.5 mi away (33 minutes by car).

Are there rooms with balconies at The Mercer?

No, there aren't any guestrooms with balconies at The Mercer.

The Mercer Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 975 reviews
Rating 8 - Good. 405 out of 975 reviews
Rating 6 - Okay. 65 out of 975 reviews
Rating 4 - Poor. 31 out of 975 reviews
Rating 2 - Terrible. 22 out of 975 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Nicole, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 3 minute walk to subway station. Near great restaurants & clubs. Highly recommend !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Carolyn D.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was walkable to the MTR, close to restaurants and shops. The staff was friendly and helpful. The room was clean and spacious.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay, relatively convenient to MTR

Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Stayed 2 nights in Dec 2024

4/10 Poor

Sophia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first night and moved to a nother hotel. The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years. The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom. Overall the room was just not in a good condition, not clean and not what i expect at this price level. The location of the hotel is great! I would not recommend to stay at this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THANKS
Stayed 3 nights in Apr 2024

2/10 Terrible

Krithi, Silver Spring

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Stayed 4 nights in May 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Stayed 6 nights in Oct 2023

2/10 Terrible

Riki

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aircon was extremely noisy. Room flooded when using the shower.
Stayed 5 nights in Sep 2023

6/10 Okay

Brenda, Burbank

Traveled with partner
Liked: Cleanliness
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Stayed 4 nights in May 2023

8/10 Good

Steve

Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Siew Fuang Violet

Liked: Staff & service
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Stayed 4 nights in Mar 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult. Location seemed a little on the derelict side. Didn’t feel safe walking back late at night. Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded. Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway. No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor. Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Stayed 1 night in Mar 2023

10/10 Excellent

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Stayed 1 night in Feb 2023

10/10 Excellent

Candy, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Stayed 1 night in Oct 2020

2/10 Terrible

AlalehMozafaria, Dubai

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing..no view..the lay out not good. No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
Stayed 4 nights in Jan 2020

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large rooms, lovely environment.

Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

comfortable

kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
Stayed 1 night in Jan 2020