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The Prince Hakone Lake Ashinoko

Property class: 4
VIP Access

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Photo gallery for The Prince Hakone Lake Ashinoko

A large, multi-story building with balconies and large windows, surrounded by trees.
A dining table set with plates, cutlery, and a glass, overlooking a lake with mountains in the background.
A restaurant interior with brick walls, wooden tables, and a variety of dishes and tableware.
A modern indoor area with a wet floor, glass doors, and a view of a body of water outside.
A covered swimming pool with wooden beams and a tiled floor, surrounded by greenery and a view of a mountain.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Komagatake Ropeway
    ‪3 min walk‬
  • Place, Lake Ashi
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

A hotel room with two beds, a sofa, a small table, and a TV.

Standard Twin Room, Non Smoking, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a chair, a table, and a balcony with a view of trees.

Double Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Building Lake View Twin Room 36 To 40 Sq M

A hotel room with a sofa, a small table, two beds, a TV, and a window with a view.

Main Building Lake View Twin Room 36 To 40 Sq M

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Annex Superior Twin Room 36 To 40 Sq M

A hotel room with two beds, a desk, chairs, and a window with a view of trees.

Annex Superior Twin Room 36 To 40 Sq M

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a chair, a table, a balcony with a railing, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking, Lake View

A balcony with a view of the sea and trees, a white chair, and a table.

Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(29 reviews)
  • Lake view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, and a chair. There are lamps on each nightstand and a painting on the wall.

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Partial lake view
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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RakutenSTAY FUJIMITERRACE HakoneAshinoko

Motohakone
  • Kitchen
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9.6 out of 10, Exceptional, 411 reviews
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About the neighborhood

Hakone

Located in Motohakone, The Prince Hakone Lake Ashinoko is within a 5-minute walk of popular attractions such as Lake Ashi and Hakone Komagatake Ropeway. This 134-room, 4-star hotel has 3 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Komagatake Ropeway - 3 min walk - 0.2 miles
  • Lake Ashi - 5 min walk - 0.3 miles
  • Hakone-en Aquarium - 6 min walk - 0.4 miles
  • Kuzuryu Shrine - 17 min walk - 0.9 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 131 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬12 min drive
  • ‪cafe KOMON 湖紋 - ‬7 min drive
  • ‪NARAYA CAFE - ‬13 min drive
  • ‪CAFE Ryusenkei - ‬11 min drive
  • 鮨・天麩羅 風月

About this property

The Prince Hakone Lake Ashinoko

A full-service spa, a sauna, and free WiFi in public areas are featured at The Prince Hakone Lake Ashinoko. There's free parking and a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this hot springs hotel include free newspapers, a terrace, and laundry facilities.
LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is free cancellation available at The Prince Hakone Lake Ashinoko?

The Prince Hakone Lake Ashinoko provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on Sep 4, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Prince Hakone Lake Ashinoko?

This hotel is situated in Motohakone, just steps from Lake Ashi and Hakone-en Aquarium, and within a short walk of Hakone Komagatake Ropeway. You'll also find Hakone Shrine and Hakone Ropeway within a short drive.

Is there parking available at The Prince Hakone Lake Ashinoko?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at The Prince Hakone Lake Ashinoko?

SPA LA PAIX（スパ・ラ ペ） is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does The Prince Hakone Lake Ashinoko feature a casino on the premises?

No, The Prince Hakone Lake Ashinoko doesn't have a casino.

Will I find an indoor pool at The Prince Hakone Lake Ashinoko?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Prince Hakone Lake Ashinoko?

This lakeside hotel offers many amenities for couples, including in-room massages as well as 3 restaurants and hot springs.

Are there hot tubs at The Prince Hakone Lake Ashinoko?

No, but guests can enjoy a sauna at this hotel.

Does The Prince Hakone Lake Ashinoko feature a restaurant that includes a breakfast menu?

Yes, The Prince Hakone Lake Ashinoko has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Prince Hakone Lake Ashinoko allow pets to stay for free?

No, pets aren't allowed at The Prince Hakone Lake Ashinoko.

Are there connecting rooms at The Prince Hakone Lake Ashinoko?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at The Prince Hakone Lake Ashinoko?

Yes, some guestrooms at this hotel offer a lanai where guests can enjoy lake and garden views.

Does The Prince Hakone Lake Ashinoko host weddings?

Take advantage of the wedding venue at The Prince Hakone Lake Ashinoko if you plan to say "I do" during your trip.

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 935 reviews
Rating 8 - Good. 286 out of 935 reviews
Rating 6 - Okay. 72 out of 935 reviews
Rating 4 - Poor. 30 out of 935 reviews
Rating 2 - Terrible. 22 out of 935 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property - beautiful setting.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big rooms, nice area for relaxing and I really really loved the hot spring pool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location and memorable views,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful and peaceful. The outside onsen is very nice. The food was good. Staff were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing staff and super clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location to explore Hakone. Stunning views from the hotel grounds of the lake and Fuji on a clear day. The hotel provides a shuttle to Odawara Station.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Abhinaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by Lake Ashi with fantastic views of Mt Fuji! Spacious rooms, delicious breakfast spread and the classic Japanese hospitality! Loved every moment!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Loved the onsen and dinner experience at the Japanese restaurant on site. Also very easy access to Mt Komagatake Ropeway, where we got excellent views to Mt Fuji at the top!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really unique hotel with a gorgeous view of the lake! We enjoyed the grounds, architecture, and an amazing breakfast and tea at the restaurants on the property. A special and convenient location in this area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Food and good service 👍 Thank you so much
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts at Lakeside Grill was excellent. Choice of Western or Japanese dishes or you could combine. Great Buffet! Great Stsff
Stayed 1 night in May 2026
Verified review

8/10 Good

Sudheer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Best onset outdoors
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake Side Grill dinner and breakfast smorgasboards - was well worth the money — room was roomy and comfortable - view was spectacular
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious propert
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

samar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every level
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this beautiful lake side hotel. Fabulous breakfast and we also stayed for the grill buffet in the evening which was great. The onsen was great too with an amazing setting. Thank you.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view great staff great food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely cannot fault this property. We didn’t eat in the hotel due to how expensive breakfast and dinner was so if you don’t have a car, be aware of this
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Yonnier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best MT Fuji view and is next to some of the activities. The only negative thing was the AC was not working properly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zi Ying

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice, the view was pretty, and there were many things free of charge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful location - really great and attentive staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Lake Ashi and Mt Fuji from our balcony. Great buffet breakfast. Staff were helpful. Nice big room with all amenities. Open air onsen was a new experience for me that i really enjoyed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in stunning grounds with view of Mt Fuji from some bedroom windows. It's not accessible by foot & public transport to get to the venue was a little bit challenging.
Stayed 2 nights in May 2026

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