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Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with a 24-hour fitness center, near Hakone Gora Park

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Twin Beds, River View (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Courtyard
Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(28 reviews)
  • River view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(36 reviews)
  • River view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • River view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Hotel Indigo Hakone Gora by IHG is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 100-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 2 min walk - 0.1 miles
  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with a 24-hour fitness center, near Hakone Gora Park
Guests of Hotel Indigo Hakone Gora by IHG enjoy features like a 24-hour gym, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. This luxury hotel also has laundry facilities.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Hakone Gora by IHG?

Hotel Indigo Hakone Gora by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Mar 8, 2026 start from $226.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Indigo Hakone Gora by IHG?

This hotel is situated in Gora within a short 12-minute walk of Hakone Gora Park and also 17 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Is parking available on site at Hotel Indigo Hakone Gora by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Does Hotel Indigo Hakone Gora by IHG have a casino at the property?

No, Hotel Indigo Hakone Gora by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Hakone Gora by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo Hakone Gora by IHG a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and a hot spring.

Are there hot tubs at Hotel Indigo Hakone Gora by IHG?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Indigo Hakone Gora by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Hakone Gora by IHG serves buffet breakfast for a surcharge each morning at Riverside Kitchen & Bar.

Will Hotel Indigo Hakone Gora by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Hakone Gora by IHG though service animals are welcome.

Does Hotel Indigo Hakone Gora by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Indigo Hakone Gora by IHG?

Yes, some guestrooms at Hotel Indigo Hakone Gora by IHG offer a balcony and may feature river views.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 960 reviews
Rating 8 - Good. 132 out of 960 reviews
Rating 6 - Okay. 40 out of 960 reviews
Rating 4 - Poor. 17 out of 960 reviews
Rating 2 - Terrible. 18 out of 960 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Paul de

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
Stayed 2 nights in Nov 2025

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting
Stayed 1 night in Nov 2025

2/10 Terrible

Alyssa

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
Stayed 3 nights in Oct 2025

10/10 Excellent

DANDONG, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay and the in room onsen was a bonus. Breakfast and dinner were great though the dinner menu was very similar over the two nights we dined there. Service levels were consistently good though it's odd that they didn't clean our room on the second day. Overall it was a good enjoyable stay. P.S. while the hotel is near Gora station on paper, the walk there is incredibly exhausting with steep stairs and an endless incline. So if you're bringing young ones along, do take note.
Stayed 2 nights in Oct 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Ayia, Jamaica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and service.
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

eduardo, san diego

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent restaurant! And the spa/onsen was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I will just start by saying the the staff were really friendly and accommodating, and that is about all I can positively say about the property. We payed a large amount for the room with river view, and were really disappointed to see that the river had old buildings surrounding it with a construction site right in front of our room. Room also had cobwebs on the ceiling and the breakfast buffet food was stale by the time we had come down to eat, I also noticed flies on some of the food, which is unacceptable for what they are charging.
Stayed 1 night in Oct 2025

10/10 Excellent

Anjila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Sahak

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond amazing and the private onsens are great! By far the best place I have ever stayed.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a beautiful hotel. Staff were great and happy to assist. The room was very nice. However, the price paid I feel did not fully reflect in the experience. We stayed at other similar caliber hotels during our visit to Japan at half the price. This may have to do with the popularity of Hakone and less to do with the hotel itself. I would stay here again but not at the price point I booked at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Hotel so helpful and their shuttle bus from/to Odawara Station was perfect. Also they have a courtesy shuttle from hotel to Gora Station that you can use - just call and they are there within minutes. Lastly there is a sushi place across river from hotel that was the best ever.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, New York

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!
Stayed 1 night in Oct 2025

10/10 Excellent

chi mei

Stayed 1 night in Sep 2025

10/10 Excellent

Thaitung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine.
Stayed 2 nights in Sep 2025

10/10 Excellent

JANINE

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience! Rooms were clean and spacious. Beds were super comfy! Had to pay for breakfast buffet but it’s okay because it was worth it in my opinion. We had a private onsen with a beautiful view of the rivers and the mountains. The staff were incredible as well. Oh! And they provided shuttle buses to and from Odawara station. You also have the option to use their shuttle service to and from Gora station which was super convenient. I wish we stayed longer tbh! Highly recommend!
Stayed 2 nights in Sep 2025

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