Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Twin Beds, River View (Private Hot Spring) | Property amenity
Garden
Exterior
Balcony view
Standard Room, 2 Twin Beds, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Hakone Gora Park
    ‪9 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(33 reviews)
  • River view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(23 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Hotel Indigo Hakone Gora by IHG is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 100-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles
  • Ōwakudani - 5 min drive - 2.1 miles
  • Lake Ashi - 10 min drive - 6.0 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬10 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Hotel Indigo Hakone Gora by IHG enjoy features like a 24-hour gym, free WiFi in public areas, and a terrace. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. This luxury hotel also has laundry facilities.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Hakone Gora by IHG?

Hotel Indigo Hakone Gora by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Jul 16, 2025 start from $253.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Indigo Hakone Gora by IHG?

This hotel is situated in Gora within a short 12-minute walk of Hakone Gora Park and also 17 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Will I be able to park at Hotel Indigo Hakone Gora by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Does Hotel Indigo Hakone Gora by IHG have a casino at the property?

No, Hotel Indigo Hakone Gora by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Hakone Gora by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Hakone Gora by IHG?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and a hot spring.

Does Hotel Indigo Hakone Gora by IHG have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Indigo Hakone Gora by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Hakone Gora by IHG serves buffet breakfast for a surcharge each morning at Riverside Kitchen & Bar.

Will Hotel Indigo Hakone Gora by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Hakone Gora by IHG though service animals are welcome.

Does Hotel Indigo Hakone Gora by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Indigo Hakone Gora by IHG?

Yes, some guestrooms at Hotel Indigo Hakone Gora by IHG offer a balcony and may feature river views.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 623 out of 802 reviews
Rating 8 - Good. 118 out of 802 reviews
Rating 6 - Okay. 33 out of 802 reviews
Rating 4 - Poor. 17 out of 802 reviews
Rating 2 - Terrible. 11 out of 802 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Zenaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish we could stay longer. Awesome service. It’s a very tranquil place.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the shuttle service to/from train station, location, superior room and friendliness of all staff. Check-in process was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and extremely accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Traveled with group
Liked: Amenities
Was very surprised how wonderful the hotel was. Food was great as was the staff and the facility
Stayed 1 night in Mar 2025

10/10 Excellent

Josh M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room, restaurant and staff. Close to Gora station.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Stayed 2 nights in Mar 2025

10/10 Excellent

Lloyd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful building and right on the river which was excellent but it was the staff that made the place outstanding! Taylor was wonderful as he spoke English but everyone went out of their way to help and were so nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jun

Stayed 3 nights in Mar 2025

10/10 Excellent

LIAT CHEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Location is not great, but there is convenient store and sushi restaurant (nice food) within short walk (~5min).
Stayed 2 nights in Mar 2025

6/10 Okay

Donn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is worth every dollar. Although a little high up in the mountain with not much to walk to around it, it was definitely worth staying there. Very welcoming and warm you feel right at home. The spa facility was very nice and cozy. We also enjoyed dinner at the hotel which was delicious and highly recommended by locals for the wood fire oven. We walked to a small sushi restaurant as well right by the hotel for lunch and it was surprinsingly very good! We had bad weather and only stayed 1 night but it was very enjoyable. The rooms we booked were amazing, so spacious, with views and private onsens. I definitely recommend it. Staff was very nice and helped a lot with transportation and other questions
Stayed 1 night in Mar 2025

10/10 Excellent

Kin Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

tianheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! My husband and I really enjoyed the in room onsen. Staffs were friendly. Would recommend this hotel to friends and family. It will be easier if you have a car. It is a bit far away from the gora station. But bus station is very close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffery, Surrey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil, liked the private onset and large room. Staff and breakfast were awesome. .
Stayed 2 nights in Mar 2025

10/10 Excellent

RIKI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! The view around so chill. Enjoy the moments there
Stayed 3 nights in Mar 2025

10/10 Excellent

Son

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 3 nights in Feb 2025

2/10 Terrible

Bryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025