Hakone Airu

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Late check-out fee: JPY 3300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM—-6:30 PM
• Check-out: 10 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a private host, not a professional engaged in trade or business.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair.
• This property accepts credit cards and cash.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

• Hot springs access available from 3:00 PM to 9:00 AM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the ryokan at the phone number listed on your booking confirmation.
• As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.