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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury Hakone resort in Gora with 3 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Twin Beds, Mountain View | Mountain view
Exterior
Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Spa
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1320 Gora Hakone-machi, Hakone, Kanagawa-ken, 250-0408
  • Hakone Museum of Art
    9 min walk
  • Hakone Gora Park
    11 min walk
  • Sengokuhara Onsen
    13 min walk
  • Atsugi Air Base (NJA)
    80 min drive

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Room options

View all photos for Deluxe Room, 2 Twin Beds (Dog Friendly)

Deluxe Room, 2 Twin Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Dog Friendly)

  • 783 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 786 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Mountain View

Room, 2 Twin Beds, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Mountain View

  • 605 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Regency, Executive Suite

  • 1001 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tatami)

Room, 2 Twin Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tatami)

  • 721 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Mountain View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Dog Friendly Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Dog Friendly Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds Tatami

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds Tatami

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Regency Executive Twin Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Regency Executive Twin Suite

  • Sleeps 3
  • 2 Twin Beds
Exterior
Hotel Indigo Hakone Gora, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (586)
The price is $424
per night
$527 total
includes taxes & fees
Nov 8 - Nov 9
Hotel Indigo Hakone Gora, an IHG Hotel

About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Hyatt Regency Hakone Resort and Spa is within 2 miles (3 km) of other popular sights such as Hakone Kowakien Yunessun. This 80-room, 4.5-star resort has conveniences like a full-service spa, free in-room WiFi, and free self parking.
View more Resorts in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Narita Intl. Airport (NRT) - 162 min drive

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury Hakone resort in Gora with 3 restaurants
A full-service spa, free WiFi in public areas, and a spa tub are featured at Hyatt Regency Hakone Resort and Spa. There's free parking and a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury resort include meeting rooms, conference space, and a library.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, toilets with an electronic bidet, slippers, and toothbrushes and toothpaste. Refrigerators, minibars, and free newspapers are also standard.
Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: JPY 4,859 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • Free crib
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 4859 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Are free cancellation options available at Hyatt Regency Hakone Resort and Spa?

Hyatt Regency Hakone Resort and Spa offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do around Hyatt Regency Hakone Resort and Spa?

This resort is situated in Gora within a short 11-minute walk of Hakone Gora Park and also 9 minutes on foot from Hakone Museum of Art. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Will I be able to park at Hyatt Regency Hakone Resort and Spa?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at Hyatt Regency Hakone Resort and Spa?

There is a full-service spa available for guests to enjoy and services include detox wraps, hot springs, aromatherapy, and massages.

Does Hyatt Regency Hakone Resort and Spa include a casino on the premises?

No, Hyatt Regency Hakone Resort and Spa doesn't have a casino.

Is there an indoor pool at Hyatt Regency Hakone Resort and Spa?

No, this resort doesn't have an indoor pool; however, there is a spa tub.

Is Hyatt Regency Hakone Resort and Spa good for couples?

There are plenty of amenities for couples at this resort, including a bar, 3 restaurants, and a full-service spa.

Are there hot tubs at Hyatt Regency Hakone Resort and Spa?

Yes, guests can enjoy a spa tub at this resort.

Does Hyatt Regency Hakone Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Hakone Resort and Spa has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hyatt Regency Hakone Resort and Spa allow pets to stay for free?

No, pets aren't allowed at Hyatt Regency Hakone Resort and Spa though service animals are welcome.

Are there connecting rooms at Hyatt Regency Hakone Resort and Spa?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hyatt Regency Hakone Resort and Spa?

Yes, some guestrooms at Hyatt Regency Hakone Resort and Spa offer a furnished balcony and may feature mountain views.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 625 out of 857 reviews" "
Rating 8 - Good. 180 out of 857 reviews" "
Rating 6 - Okay. 29 out of 857 reviews" "
Rating 4 - Poor. 15 out of 857 reviews" "
Rating 2 - Terrible. 8 out of 857 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hania

Stayed 2 nights in Jul 2024

10/10 Excellent

Bethan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JANG HO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAY
고템바 아울렛 근처의 숙소를 찾다가 발견했습니다. 30분 정도 산길을 드라이브 해야되기 때문에 아울렛에서의 접근성은 그렇게 좋지는 않습니다. 오와쿠다니로 가는 케이블카역이 차로 3분 거리에 있어서 오와쿠다니 가기에는 매우 좋은 위치입니다. 호텔 자체가 굉장히 새련되고 예쁘고, 밤12시까지 하는 온천도 매력적입니다. 훌륭한 스태프가 잘 도와주고, 조식도 탑티어 입니다. 2명의 아기가 있어 다다미와 침대가 같이 있는 방으로 선택했는데, 아주 만족했습니다. 둘째가 배탈이 나서 흰죽을 주문했는데 아침, 점심에 메뉴에 없는 음식을 만들어주어서 너무 감사했습니다. 편안하게 2일 숙박했습니다. 추천합니다.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard Chul

Stayed 1 night in Jul 2024

10/10 Excellent

James, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Hakone was beautiful and the family really enjoyed the hospitality and the onsen!
Stayed 1 night in Jul 2024

10/10 Excellent

Ming Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place with friendly staff. I’m so grateful that they helped with taxi arrangement in a stormy day when checking out as the train was suspended
Stayed 1 night in Jun 2024

10/10 Excellent

KEIICHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard Chul

Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is outstanding. The size of the rooms, the kindness of the staff, the quality of the food, the spa and I could go on and on
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel with good view and onsen
Stayed 1 night in Jun 2024

10/10 Excellent

Niko, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

DUBARYS

Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the highlight of our Japan trip. Such a beautiful, peaceful hotel; the staff and service was amazing. I would definitely come again.
Stayed 1 night in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring waters are excellent. It is quiet and they were very accommodating our early check in
Stayed 3 nights in Jun 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great customer service and hospitality. The breakfast buffet was delicious. Shuttle to and from Odawara station and Gora was an added bonus.
Stayed 1 night in Jun 2024

2/10 Terrible

ohad

Horrible stuff don’t speak English take your luggage even when you got approval for later checkout small room view is bad
Stayed 1 night in Jun 2024

10/10 Excellent

Jungwan

Stayed 2 nights in Jun 2024

10/10 Excellent

Cui Liu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hyatt recency Hakone. The staff members are very nice, patient, polite, helpful, and very thoughtful. The free shuttle service between the hotel and Odawara, Sounzan, and Gora stations were so convenient. The hotel room was big and beautiful. Beds were comfortable. The onsen was very relaxing and doesn’t need a reservation. W
Stayed 1 night in Jun 2024

8/10 Good

Rajiv

Traveled with partner
Liked: Amenities, property conditions & facilities
All was good. Specially room size was excellent! Hope to visit in future again asap.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, lovely spa with onsen. Convenient transportation from the train station and into town. Good food (delicious bacon at breakfast!)
Stayed 2 nights in May 2024

10/10 Excellent

alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond.
Stayed 2 nights in May 2024