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Recent guest reviews

This is a very nice property on the mountain side in Hakone. We had a room with a mountain view and could see the very top of Fuji Mountain from our room. The room was huge and had some nice Japanese amenities such as special robes/shoes to wear around the resort and another set for the room. We had morning coffee in the sun room section of our room and opened the huge windows and let the fresh air in. The room had a CD player and we could play soft music. The service in the hotel was great! There were always people asking to help, and they were outgoing, polite, and sincere. The hotel also served free drinks (beer/wine/soda) from 4-7pm in the “living room” which is a common area where guests congregated. There were a few small downsides to this hotel. First it was pricey, with tax we paid over $400 per night. In addition, the food was expensive. But overall everyplace in Hakone is expensive for lodging and food so this was not overpriced. The hotel was also a little dated and had a slight scent of Sulphur from the hot springs (as does much of Hakone). And finally, the Onsen (the Japanese hot spring) is split between men/women. The Onsens are enclosed and do not allow any clothing (even a bathing suit). So don’t plan to have a romantic soak with your significant other unless you are both of the same sex. But overall it was a very nice weekend getaway while traveling through Japan. There was a nice mix of Japanese touches and still the expectations of a Western brand hotel.

There are always welcoming and nice to guest I feel, especially really kids friendly

Good location, nice hotel, great service. Really enjoyed the hotel.

1320 Gora Hakone-machi Hakone Kanagawa-ken

Hotel highlights

  • Walking distance to Hakone Gora Park
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Gora within a short walk of Hakone Gora Park, Hyatt Regency Hakone Resort and Spa is within a mile (2 km) of other popular sights such as Hakone Kowakien Yunessun. This 80-room, 4.5-star resort has conveniences like a full-service spa, free in-room WiFi, and free self parking.


Dining

Enjoy a drink at the lobby lounge or relish the French cuisine at Dining Room Western, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

All 80 rooms feature refrigerators, minibars, and free newspapers. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, slippers, and toilets with an electronic bidet. Other amenities include safes, phones, and desks.


Property features

A full-service spa, a spa tub, and free WiFi in public areas are featured at Hyatt Regency Hakone Resort and Spa. There's free parking and a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury resort include conference space, express check-in, and express check-out.

Room options

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 5

Room, 2 Twin Beds, Mountain View

2 Twin Beds | Sleeps 4

Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Room, 2 Twin Beds (Tatami)

2 Twin Beds | Sleeps 6

Guest reviews for Hyatt Regency Hakone Resort and Spa

Everyone (1) Couples (2)
4
Partner Couples

This is a very nice property on the mountain side in Hakone. We had a room with a mountain view and could see the very top of Fuji Mountain from our room. The room was huge and had some nice Japanese amenities such as special robes/shoes to wear around the resort and another set for the room. We had morning coffee in the sun room section of our room and opened the huge windows and let the fresh air in. The room had a CD player and we could play soft music. The service in the hotel was great! There were always people asking to help, and they were outgoing, polite, and sincere. The hotel also served free drinks (beer/wine/soda) from 4-7pm in the “living room” which is a common area where guests congregated. There were a few small downsides to this hotel. First it was pricey, with tax we paid over $400 per night. In addition, the food was expensive. But overall everyplace in Hakone is expensive for lodging and food so this was not overpriced. The hotel was also a little dated and had a slight scent of Sulphur from the hot springs (as does much of Hakone). And finally, the Onsen (the Japanese hot spring) is split between men/women. The Onsens are enclosed and do not allow any clothing (even a bathing suit). So don’t plan to have a romantic soak with your significant other unless you are both of the same sex. But overall it was a very nice weekend getaway while traveling through Japan. There was a nice mix of Japanese touches and still the expectations of a Western brand hotel.

By on May 17, 2019

5
Everyone

There are always welcoming and nice to guest I feel, especially really kids friendly

By on May 12, 2016

4

great experience

Couples

Good location, nice hotel, great service. Really enjoyed the hotel.

By on Oct 13, 2015

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