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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace
BBQ/picnic area
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Gym

Explore the area

View in a map
11689 Chester Rd, Sharonville, OH, 45246
  • Place, Sharonville Convention Center
    ‪15 min walk‬
  • Place, Winton Woods Park
  • Place, Topgolf
    ‪4 min drive‬
  • Airport, Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

7.4 out of 10
Good
(64 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

7.2 out of 10
Good
(5 reviews)
  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 475 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed

Premium Studio, 1 King Bed | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Premium Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt Place Cincinnati / Sharonville Convention Center

Sharonville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,350 reviews
$93 nightly
The price is $110
Nov 30 - Dec 1
Total with taxes and fees
Hyatt Place Cincinnati / Sharonville Convention Center

About the neighborhood

Sharonville

Within a short walk of Sharonville Convention Center, Sonesta ES Suites Cincinnati - Sharonville West is within a mile (2 km) of UC Health Primary Care. This 3-star hotel welcomes guests with 144 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sharonville Convention Center - 15 min walk - 0.8 miles
  • Topgolf - 4 min drive - 3.2 miles
  • Liberty Center - 10 min drive - 9.6 miles
  • Kenwood Towne Centre - 13 min drive - 13.7 miles
  • Kings Island - 16 min drive - 15.9 miles

Getting around

  • Cincinnati Union Terminal - 21 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Panda Express - ‬17 min walk
  • ‪Dave & Buster's - ‬4 min drive

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with a 24-hour fitness center and a 24-hour business center
At Sonesta ES Suites Cincinnati - Sharonville West, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an outdoor tennis court, a 24-hour business center, and coffee/tea in a common area.
55-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Kitchens, balconies, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Lobby sitting area
Sonesta ES Suites Cincinnati - Sharonville East
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.8 out of 10, Good, 1,006 reviews
$84 nightly
The price is $100
Nov 16 - Nov 17
Total with taxes and fees
Sonesta ES Suites Cincinnati - Sharonville East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Sonesta ES Suites Cincinnati - Sharonville West.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Frequently asked questions

Are free cancellation options available at Sonesta ES Suites Cincinnati - Sharonville West?

Sonesta ES Suites Cincinnati - Sharonville West provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta ES Suites Cincinnati - Sharonville West?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Cincinnati - Sharonville West on Dec 11, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sonesta ES Suites Cincinnati - Sharonville West?

Based on positive ratings, guests enjoy the hotel's location in Sharonville, which is close to Topgolf, Winton Woods Park, and Summit Park. You'll also find Ohio Valley Antique Mall and Sharon Woods Park within a short drive.

Is parking available on site at Sonesta ES Suites Cincinnati - Sharonville West?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does Sonesta ES Suites Cincinnati - Sharonville West feature a casino?

No, Sonesta ES Suites Cincinnati - Sharonville West doesn't have a casino.

Will I find an indoor pool at Sonesta ES Suites Cincinnati - Sharonville West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sonesta ES Suites Cincinnati - Sharonville West?

Amenities that appeal to couples at this hotel include a kitchen, a down comforter, and Netflix.

Are there hot tubs at Sonesta ES Suites Cincinnati - Sharonville West?

No, this hotel doesn't have a spa tub.

Does Sonesta ES Suites Cincinnati - Sharonville West feature a restaurant that includes a breakfast menu?

No, Sonesta ES Suites Cincinnati - Sharonville West doesn't have a restaurant that serves breakfast.

Will Sonesta ES Suites Cincinnati - Sharonville West allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sonesta ES Suites Cincinnati - Sharonville West for a fee of USD 75 per pet, per night. The property also provides food and water bowls.

Does Sonesta ES Suites Cincinnati - Sharonville West have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sonesta ES Suites Cincinnati - Sharonville West?

The closest major airport to Sonesta ES Suites Cincinnati - Sharonville West is Hamilton, OH (HAO-Butler County Regional), which is 10.3 mi away (20 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 19.5 mi away (25-minute drive).

Are there rooms with balconies at Sonesta ES Suites Cincinnati - Sharonville West?

Yes, every guestroom at Sonesta ES Suites Cincinnati - Sharonville West comes with a balcony with some featuring courtyard views.

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 182 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonja

Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Richard E

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. Issues were not addressed
Stayed 4 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Axle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting place and area to be in highly recommended
Stayed 1 night in Aug 2025

6/10 Okay

Satoya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
My stay went very well the staff was very polite the the loft itself was clean however I do feel as if the bathroom could’ve been clean shower curtains should be washed after each visit..
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed

The accommodations were just what we needed. There was enough room for everyone and everything was clean and comfortable
Stayed 5 nights in Jul 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay a Sonesta East

My experience great other than the cleaning crew didn’t clean the room. Als had to go to the office for towels and washcloth. The cleaning person did even have comforter or cover to use for the sofa bed after asking several times.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The layout of the room is great! We specifically chose it because it had a loft area with separate bathrooms & a kitchen. But it was very dirty on the floor, in the corners, on the curtains & there were several dark hairs remaining on towels & the toilet. We let the front desk know & she gladly offered to show us other units. We looked at 3 or 4 more & they were all in the same condition or worse & smelled awful! So since it was so late & we still hadn’t had dinner, we stayed in our room that night & then told them the next morning that we’d be leaving. The property manager happened to be there at the time & was horrified by the photos we showed him & immediately refunded us in full! We had really wanted it to work out, because the units have a cute, condo type layout, but they need to be thoroughly cleaned & renovated.
Stayed 6 nights in Jul 2025

8/10 Good

Connie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

8/10 Good

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY WAS GOOD, QUICK CHECK IN AND OUT, STAFF WAS FRIENDLY. ROOM WAS CLEAN AND NICE AS WELL AZS BED WAS COMFY. DIDNT MAKE IT TO BREAKFAST. NO ICE MACHINE ON PROPERTY WHICH I THOUGHT WAS INCONVENIENT BUT OTHER THAN THAT MY STAY WAS GOOD. CLOSE TO MANY RESTAURANTS AND SHOPPING AND FREEWAYS.
Stayed 2 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
The breakf
Stayed 2 nights in Jul 2025

2/10 Terrible

Darrell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

I had to deal with bug infectation.
Stayed 2 nights in Jul 2025

2/10 Terrible

latisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived july 26 tv did not work in our room they couldn't fix it and did not have anyone to come and to the room. Downstairs bathroom was not flushing properly and told front desk and no one ever showed up. Phone did not work in the room. No housekeeper came to our room at all even after asking her if she was coming to all the rooms but never showed up. Checked out today and let the front desk rep jennifer know all my issues and she apologized for everything and was the only one who showed they cared even though it was too late since we were checking out. Just an overall horrible experience and wish we could get our money back. Room 624
Stayed 2 nights in Jul 2025

10/10 Excellent

Aikia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Enjoyed our stay! We were there for a bball tournament and it was in a convenient location. Mike the maintenance guy worked overtime replacing our television upon our stay and was very apologetic for the inconvenience. Mike even tried to exchange our room during this very busy weekend. That was great hospitality within itself. Just off his kindness alone I would give 5 stars.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shanna

Traveled with family

Do not recommend

When we arrived at our room there were bugs crawling on the tables and all of the appliances were pulled out from the wall. They got us another room and this one was just ad gross. There was food left in the window sills, hangers with hair hanging off of them on the back of the bathroom door, the bathroom floor had mounds of dirt and hair on it and the counters were sticky, lastly none of the tvs were set up.
Stayed 3 nights in Jul 2025

8/10 Good

Jenyse

Stayed 1 night in May 2025

4/10 Poor

Anar

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
l don't like front desk
Stayed 3 nights in Jul 2025

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of great things about this property, great location, clean room, quiet place. The only bad thing was some roaches in the room. They need to get an exterminator out there. Other than that, good place.
Stayed 3 nights in Jul 2025

6/10 Okay

paula

Traveled with partner
Very spacious but need general repairs and updates. Did not have enough clean towels for my length of stay. So bring your own. Pool was cloudy and dirty the whole stay even after ensured that it would be ready the next day. Did not trust to eat breakfast because rooms were not the cleanest.
Stayed 4 nights in Jul 2025

2/10 Terrible

Shanna

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were given keys to had ants crawling on the bedside table and all of the appliances were pulled out away from the wall and there was a terrible stench in the room, we let the front desk know and they moved us to another room. When we got into the second room there was food left on the window ledge, the bathroom floor was covered with hair, there was hair hanging from hangers on the back of the bathroom door, and there was a comb in the flower vase on the counter. The bathroom couner had some sticky brown substance on it and when wiping it off had a bunch of small hairs on it. When we let the front desk know about this room they said that they would have the manager come talk to us in the morning but there was no place they could move us. Upon waking in the morning and going to use a towel, there were hairs on the "clean" towel. Still no manager had come to the room and so we went to the front desk again and were told yet again that a manager would be sent to the room, never was, and then a friend staying at the same place said that they were told they had to leave the property for letting them know their concerns but the lady said they were "bashing the property" so once again went to see about talking to a manager and we were informed that we were being asked to leave the property and if we did not do so by 2:30 the police would be called. I was assured a full refund would be given however at checkout was told that we would not be refunded for the night.
Stayed 2 nights in Jul 2025

4/10 Poor

Darla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The carpet and sofa was disgusting! The floors had not been mopped. Outdoor grounds was not clean.
Stayed 1 night in Jul 2025

4/10 Poor

Hammad

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Location is great but the property was very old and unclean. Its in the middle of renovation so once that process is done it will be a great property.
Stayed 4 nights in Jul 2025

2/10 Terrible

LOUIS

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty and had an odor. The door and chair was broken. The carpet and sofa had many stains
Stayed 5 nights in Jul 2025

2/10 Terrible

Shannon

Stayed 5 nights in Jul 2025

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