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Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly aparthotel with a 24-hour health club, near Lake Michigan
VIP Access

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Photo gallery for Level Chicago – Old Town

Full-size fridge, microwave, oven, stovetop
Property video
Premium bedding, pillowtop beds, in-room safe, individually decorated
Flat-screen TV
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Explore the area

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1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

  • City view
  • 680 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • City view
  • 1080 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • City view
  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 705 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

  • City view
  • 830 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • City view
  • 1575 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago – Old Town is a leisurely stroll from popular sights such as Lake Michigan and Michigan Avenue. This 35-room, 4-star aparthotel has a coffee shop/cafe along with conveniences like a 24-hour gym and free in-room WiFi.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • State Street - 8 min walk - 0.5 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • 875 North Michigan Avenue - 15 min walk - 0.8 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Layla & Ringo’s - ‬5 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club, near Lake Michigan
At Level Chicago – Old Town, guests have access to a 24-hour gym, a sauna, and a rooftop terrace. Self parking is offered for USD 68.30 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Are free cancellation options available at Level Chicago – Old Town?

Level Chicago – Old Town provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Level Chicago – Old Town?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on Feb 9, 2026 start from $193.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Level Chicago – Old Town?

This aparthotel is situated in Downtown Chicago within a short 12-minute walk of Lake Michigan and also 13 minutes on foot from Michigan Avenue. You'll also find Chicago Riverwalk and Millennium Park within a short drive.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago – Old Town have a casino on the premises?

No, Level Chicago – Old Town doesn't have a casino.

Is there an indoor pool at Level Chicago – Old Town?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

Is Level Chicago – Old Town good for couples?

Couples staying at this aparthotel will appreciate amenities like a pillowtop mattress and a kitchen as well as a restaurant bar.

Are there hot tubs at Level Chicago – Old Town?

No, but guests can enjoy a steam room at this aparthotel.

Does Level Chicago – Old Town feature a restaurant that includes a breakfast menu?

No, Level Chicago – Old Town doesn't have a restaurant that serves breakfast.

Does Level Chicago – Old Town allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Level Chicago – Old Town for a fee of USD 25 per pet, per night.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Level Chicago – Old Town?

The closest major airport to Level Chicago – Old Town is Chicago Midway Airport (MDW), which is 13.4 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.9 mi away (34-minute drive).

Can I book a room with a balcony at Level Chicago – Old Town?

No, there aren't any apartments with balconies at Level Chicago – Old Town.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 421 reviews
Rating 8 - Good. 50 out of 421 reviews
Rating 6 - Okay. 29 out of 421 reviews
Rating 4 - Poor. 21 out of 421 reviews
Rating 2 - Terrible. 13 out of 421 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet, Mequon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We always love staying here. Such great service and nice accommodations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, centrally located with wonderful staff. Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles, Gilbert

Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 3 nights in Oct 2025

6/10 Okay

Lissett

Traveled with family
Liked: Property conditions & facilities
This was our first time at Level Chicago -Old Town. Last year we stayed at Level Chicago - North. Both apartments were really cozy and offered amazing views of the city. Old Town is a great place to stay, the staff overall was professional and polite. The unit was mostly clean, however, some of the towel were stained (seemed like he make up did not come off with bleach). It wasn't to my liking so I did not use them. Also, they knew we were six people but only gave 4 bath towels. I had to request additional. Another thing is that the locks in the bathroom and bedrooms were not working. It was a bit frustrating considering 6 people were sharing one bathroom. The apartment itself is very comfortable, has washer and dryer on site, which is convenient, especially when staying with children. The kitchen was equipped with all the basic needs except a good coffee machine. They have a nespresso machine but I would have rather an actual coffee machine not espresso machine. Safety was key. My family and I felt safe in the building and the area. Parking was not available in the building (the cost is $70 per night) but that wasnt an issue because we found plenty of parking right outside by the meters.
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, friendly staff, beautiful building with nice amenities.
Stayed 2 nights in Oct 2025

8/10 Good

Lingling

Traveled with family
Liked: Amenities, property conditions & facilities
We booked a two-bedroom corner suite which was very spacious (especially the kitchen/living room area), and we had very good view of the old town overlooking from the big porch. The location of the hotel was pretty nice, only 15 min to Michigan Avenue. However, a few things were disappointing: 1) The check-in process was longer than expected which took 15-20 min to get the room keys; 2) The floor of the suite was quite dusty and the door of the master bedroom was broken (could not be locked); 3) The room phone didn't work at all and we had to use our phone to call the hotel front desk to ask questions; 4) This was the one and only hotel we'd stayed worldwide that did not provide foam pillows (feather pillows only to which one of our family members was allergic).
Stayed 2 nights in Oct 2025

8/10 Good

Chanda

Stayed 1 night in Oct 2025

10/10 Excellent

Chanda

Traveled with group
Liked: Cleanliness

Level was on Another Level

Everything was clean and orderly. Loved the Kitchen. Wonderful place to stay. Truly next "Level" lodging
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

SACHIKO

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy Gabriella Lopez

Traveled with partner
Liked: Cleanliness, amenities
Everything was wonder beside my shower head it was leaking bad
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay. Loved it!
Stayed 1 night in Sep 2025

8/10 Good

Gary L

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

jeffrey

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Park City

Stayed 5 nights in Sep 2025

10/10 Excellent

HOBART

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Real nice place 5 stars ill be back.
Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Business traveler
Liked: Cleanliness, room comfort

Service 2.5/10

I had a very interesting time at this “hotel”. Upon check-in, I was informed that I was going to hate where I had to park cus apparently the hotel was fully booked. I was not informed that I needed to schedule for a room cleaning nor where to take the trash. Every time I drove past guest parking it was quite empty but yet the hotel was fully booked and parking was first come first serve? Honestly, this was a terrible experience and I will be reaching out to corporate.
Stayed 6 nights in Sep 2025

8/10 Good

Crystal

Stayed 1 night in Sep 2025

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