Aparthotel

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club and a sauna

VIP Access

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Where to?

Dates

August 2025

September 2025

Deluxe Room, 1 Twin Bed, City View | Living area | Flat-screen TV

Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas

Overview
Prices
Location
Amenities
Policies

Wonderful

Popular amenities

Barbecue grill
Kitchen
Dryer

Explore the area

1140 North Wells Street, Chicago, IL, 60610

Michigan Avenue
‪11 min walk‬
Chicago Riverwalk
‪2 min drive‬
Millennium Park
‪3 min drive‬
Chicago, IL (ORD-O'Hare Intl.)
‪23 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Deluxe Room, 1 Twin Bed

Sleeps 1
1 Twin Bed

Deluxe Room, 1 Double Bed

Sleeps 1
1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

8500 sq ft
City view
Sleeps 8
4 King Beds

Suite, 1 King Bed, City View

900 sq ft
City view
Sleeps 6
1 King Bed

Deluxe Room, Multiple Beds, City View

1575 sq ft
City view
Sleeps 8
2 King Beds and 1 Double Bed

Deluxe Room, 1 Queen Bed with Sofa bed, City View

560 sq ft
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, City View

705 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, City View

680 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

1080 sq ft
City view
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Deluxe Room, Multiple Beds, City View

830 sq ft
City view
Sleeps 6
1 King Bed and 1 Queen Bed

About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago – Old Town is a leisurely stroll from popular sights such as Lake Michigan and Michigan Avenue. This 35-room, 4-star aparthotel has a coffee shop/cafe along with conveniences like a 24-hour gym and free in-room WiFi.

View more Aparthotels in Chicago

What's nearby

Michigan Avenue - 11 min walk - 0.6 miles
Chicago Riverwalk - 2 min drive - 1.4 miles
Millennium Park - 3 min drive - 1.6 miles
Navy Pier - 5 min drive - 2.2 miles
Wrigley Field - 6 min drive - 3.9 miles

Getting around

Chicago Clybourn Station - 4 min drive
Clark-Division Station - 4 min walk
Chicago Midway Airport (MDW) - 32 min drive

Restaurants

‪BULSHO restaurant - ‬5 min walk
‪Happy Camper Pizza - ‬2 min walk
‪Small Cheval - ‬6 min walk
‪Starbucks - ‬5 min walk
‪Taco Bell Cantina - ‬4 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club and a sauna

At Level Chicago – Old Town, guests have access to a 24-hour gym, a sauna, and a rooftop terrace. Self parking is offered for USD 68.30 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.

Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Similar properties

Pool
Kitchen
Washer
Dryer

$194 nightly

Sep 2 - Sep 3

Total includes taxes and fees

Property amenities

Beach

Beach nearby

Pool/Spa

Pool loungers
Pool umbrellas
Sauna
Seasonal outdoor pool
Steam room

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured, covered self parking on site (USD 68.30 per night)
Wheelchair-accessible parking available

Family friendly

Playground

Restaurants on site

Dialtone

Kitchen

Cookware, dishware, and utensils
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Stovetop
Toaster

Dining

A coffee shop/cafe
Dining table

Bedrooms

Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Private bathroom
Shower/bathtub combination
Towels provided

Living spaces

Dining table

Entertainment

Flat-screen TV
Games
TV in common areas

Outdoor areas

Barbecue grill
Dock
Firepit
Fully-fenced
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace

Laundry

Coin laundry
Dry cleaning/laundry service
Laundry detergent
Washer/dryer

Work spaces

24-hour business center
Desk chair
Laptop workspace
Meeting room

Comfort

Air conditioning

Pets

Pet friendly
Welcoming cats and dogs only
One pet total (up to 50 lbs per pet)
Fee: USD 20 per pet per night
Service animals exempt from fees

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smoking not allowed

Services and conveniences

24-hour front desk
Concierge services
Free local calls
Housekeeping (daily)
Iron/ironing board
Luggage storage
Phone
Safe

Location highlights

Near a health/beauty spa
Near a train station

Things to do

24-hour gym
24-hour health club
Arcade/game room
Basketball

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system

General

35 units
Banquet hall
Garden
Individual decor
Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20 per pet, per night
Dogs and cats only
1 total (50 lbs is the maximum weight per pet)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 200 per accommodation, per night
Resort fee: USD 22.32 per accommodation, per night

The resort fee includes:

Additional inclusions
Concierge service
Fitness center access
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Covered self parking fee: USD 68.30 per night (in/out privileges)
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

The seasonal pool is open from May to October.
Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
No rollaway or extra beds are available.

Property is also known as

LEVEL Furnished Living Chicago

LEVEL Chicago – Old Town Chicago

LEVEL Chicago – Old Town Aparthotel

LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Are free cancellation options available at Level Chicago – Old Town?

Level Chicago – Old Town provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Level Chicago – Old Town?

This aparthotel is situated in Downtown Chicago within a short 12-minute walk of Lake Michigan and also 13 minutes on foot from Michigan Avenue. You'll also find State Street and Water Tower Place less than a mile away.

Is there parking available at this aparthotel?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago – Old Town have a casino on the premises?

No, Level Chicago – Old Town doesn't have a casino.

Is there an indoor pool at Level Chicago – Old Town?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

Is Level Chicago – Old Town good for couples?

Couples staying at this aparthotel will appreciate amenities like a pillowtop mattress and a kitchen as well as a restaurant bar.

Does Level Chicago – Old Town have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Level Chicago – Old Town feature a restaurant that includes a breakfast menu?

No, Level Chicago – Old Town doesn't have a restaurant that serves breakfast.

Does Level Chicago – Old Town allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Level Chicago – Old Town for a fee of USD 20 per pet, per night.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Level Chicago – Old Town?

The closest major airport to Level Chicago – Old Town is Chicago Midway Airport (MDW), which is 13.4 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.9 mi away (34-minute drive).

Can I book a room with a balcony at Level Chicago – Old Town?

No, there aren't any apartments with balconies at Level Chicago – Old Town.

Level Chicago – Old Town Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Latoria

Traveled with family

May 6, 2025

Liked: Cleanliness, room comfort

Everything was amazing other than the refrigerator and freezer not working. It did get fixed while there.

Stayed 3 nights in May 2025

2/10 Terrible

GEORGIOS

Traveled with family

May 3, 2025

Disliked: Amenities, property conditions & facilities

We had a very bad experience during our check in process as they kept us for an hour consisting to send me an email in order to fill in my personal information. The person in charge was writing wrong my email address and asking again to give him second email address then third email,etc Finally he accepted to take my passport and my credit card and proceeded. When we entered the room we found out that the couch where my kids would sleep wasn’t ready, there were no sheets, no pillows, no blankets. I needed to ask and bring me later and get the coach ready by myself, although I have booked for 4 people, it wasn’t prepared. The shower gel was missing from the bathroom and the tv couldn’t work. Next day I asked to take care of these issues and when I came back in the room I realized that they did nothing! Also I realized that there was no room service and I had to pay extra in order to clean my room or change towels! It’s the first time I book an apartment in hotel without any room service! The third day they replaced the shower gel that was missing but the tv still didn’t work! I am very pity for choosing this hotel for my visit to Chicago!

Stayed 4 nights in Apr 2025

10/10 Excellent

Dequan

May 1, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Aaliyah

Business traveler

Apr 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff wasn’t very welcoming. After booking, they send you a form asking for almost everything except your social security number. I understand it’s for the safety of the residents, but I didn’t feel comfortable providing that much information. It felt like I had no choice but to go through with it since I wouldn’t get my money back otherwise. The walls are also extremely thin; you can hear everything. One of the neighbors blasted music from 6 PM until 1 AM on a Tuesday. They only turned it down after I reported it. Overall, I wouldn’t stay here again.

Stayed 1 night in Apr 2025

10/10 Excellent

Juliana

Traveled with group

Apr 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was really nice overall! Would recommend

Stayed 1 night in Apr 2025

10/10 Excellent

Martha

Traveled with family

Apr 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Front desk was very friendly and helpful. We had a corner unit and the view was great. The unit was very comfortable and clean.

Stayed 3 nights in Apr 2025

6/10 Okay

James

Traveled with family

Apr 16, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Good property if you don’t need housekeeping ($100 daily) and you don’t mind having to pull up to a closed garage and make a phone call for them to open it for you as there’s no codes. Other than being very inconvenient and having a front desk, that’s designed to accommodate the residence and therefore lacks the traditional pleasantries of a hospitality hotel, the rooms themselves are nice. But forget about service from this property! It’s a residential property that has a hotel feature that is minimally staffed, and Lax the traditional hotel amenities

Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Traveled with family

Apr 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Only thing was no communication on the pool location and the arcade games so I just didn't go and how to work the stove other that it was a beautiful experience. I think you should let people smoke on the balcony. I mean it is a expensive location and marijuana is legal a recreational use think about it.

Stayed 2 nights in Apr 2025

6/10 Okay

Nick

Apr 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Shari

Apr 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Safe, beautiful suite that includes full kitchen, staff was very kind

Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Traveled with partner

Apr 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful view, with apartment like feel to the property, safe and secure, walking distance to many resturants, stores and activities.

Stayed 1 night in Mar 2025

6/10 Okay

Ketzally

Apr 1, 2025

Liked: Amenities, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with family

Mar 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Spacious, clean rooms! Large windows make for a fabulous view!

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Mar 26, 2025

Liked: Cleanliness, property conditions & facilities

Game room was a hit!

Stayed 2 nights in Mar 2025

4/10 Poor

Maggie

Traveled with group

Mar 24, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The view was spectacular. However, the living room tv didn’t work, we were only provided 2 towels when I had 6 guests on my reservation. The phone in the master bedroom wouldn’t work, there were no sheets on the pull out sofa bed. Only one small blanket was provided. Check in was after 4 pm, when I was promised 4 pm check in.

Stayed 1 night in Mar 2025

8/10 Good

Teaonna

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The bar & pool table was really nice the room was comfy wish it had a lil more space! Overall great stay!

Stayed 1 night in Feb 2025

10/10 Excellent

Aleem

Mar 19, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Florabelle, Avon

Mar 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Social rooms and gym modern and spacious.

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Mar 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is absolutely stunning!

Stayed 2 nights in Mar 2025

10/10 Excellent

Quincy

Mar 5, 2025

Liked: Cleanliness, room comfort

The sophistication & Ambiance of Level

The Place was Great, Clean, inviting, Hip, Comfortable and relaxing. Will definitely be back and would highly recommend a stay here

Stayed 1 night in Feb 2025

6/10 Okay

Amylynne

Feb 28, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2025

6/10 Okay

Amylynne

Feb 27, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Feb 23, 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Feb 2025

6/10 Okay

Phil

Traveled with family

Feb 10, 2025

Liked: Cleanliness, room comfort

Loud party next door

There was a loud party in the room across the hall from us that went on from 9:00pm until close to 2:00am,] when the cops finally arrived to kick out the people. We called the front desk to let them know at around 10:30pm, a person from the hotel came and told the party people to be quiet to no avail. The party noise was non-stop and very loud for 5 hours. It was impossible to sleep on the night of Feb 7. Other than that the hotel was nice.

Stayed 2 nights in Feb 2025