Hilton Garden Inn Chicago Central Loop

3.0 star property
Hotel with 2 restaurants, steps from Willis Tower

Choose dates to view prices

Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
View from room
Restaurant
Lobby
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
245 S Franklin St, Chicago, IL, 60606
  • Place, Willis Tower
    ‪2 min walk‬
  • Place, Millennium Park
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(66 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 458 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Roll-In Shower)

  • 721 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Landmark View)

9.2 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 458 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 326 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Chicago

Located in Downtown Chicago, Hilton Garden Inn Chicago Central Loop is adjacent to Willis Tower and within a 10-minute walk of other popular attractions like State Street. This 135-room, 3-star hotel welcomes guests with 2 restaurants, a gym, and a 24-hour business center.

What's nearby

  • Willis Tower - 2 min walk - 0.1 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Millennium Park - 13 min walk - 0.7 miles
  • Chicago Riverwalk - 16 min walk - 0.9 miles
  • Grant Park - 2 min drive - 1.4 miles

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Shake Shack - ‬1 min walk
  • ‪Giordano's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Luke's Italian Beef - ‬1 min walk

About this property

Hilton Garden Inn Chicago Central Loop

Hotel with 2 restaurants, steps from Willis Tower
Hilton Garden Inn Chicago Central Loop features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 75.00 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and a banquet hall.
Guests can expect to find 50-inch flat-screen TVs with cable channels. Other amenities include coffee makers, hair dryers, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Chicago Central Loop?

Hilton Garden Inn Chicago Central Loop provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Chicago Central Loop?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago Central Loop on Oct 2, 2025 start from $187.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hilton Garden Inn Chicago Central Loop?

This hotel is situated in Downtown Chicago within a 10-minute walk of Willis Tower and State Street. You'll also find Millennium Park and Michigan Avenue less than a mile away.

Is parking available on site at Hilton Garden Inn Chicago Central Loop?

Yes, covered parking is offered for USD 75.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn Chicago Central Loop have a casino on the premises?

No, Hilton Garden Inn Chicago Central Loop doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Chicago Central Loop?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Garden Inn Chicago Central Loop?

Couples staying at this hotel will appreciate amenities like 2 bars and 2 restaurants plus some guestrooms include city views.

Are there hot tubs at Hilton Garden Inn Chicago Central Loop?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Chicago Central Loop have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Chicago Central Loop has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Garden Inn Chicago Central Loop allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Chicago Central Loop for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Chicago Central Loop?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn Chicago Central Loop?

The closest major airport to Hilton Garden Inn Chicago Central Loop is Chicago Midway Airport (MDW), which is 11.3 mi away (36 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18 mi away (41-minute drive).

Are there rooms with balconies at Hilton Garden Inn Chicago Central Loop?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Chicago Central Loop.

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 864 out of 1204 reviews
Rating 8 - Good. 212 out of 1204 reviews
Rating 6 - Okay. 70 out of 1204 reviews
Rating 4 - Poor. 20 out of 1204 reviews
Rating 2 - Terrible. 38 out of 1204 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHU JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Convenient and easy access to major attractions. Professional staff. Clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was fine but every front desk person we encountered was apathetic or rude and unhelpful, particularly Nariyah.
Stayed 1 night in Jul 2025

8/10 Good

Frederick

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Safe area, close to shops. Breakfasts is not worth it, better option across the street at Willis tower.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

10/10 Excellent

Gong, Madison

Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Staff & service
The staff weren’t very helpful
Stayed 1 night in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Amenities
Easy accessibility to my plans.
Stayed 1 night in Mar 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no ice machines so you need to call the front desk to get ice. Very nice property tho
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

6/10 Okay

Aolanakekaimalie

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff was very friendly
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was amazing! Our room was a little dirty. we were in a room that had the adjoining door and whoever was in the other room was trying to get into ours. The rooftop restaurant wasn’t open over the weekend which I thought was odd
Stayed 1 night in Jun 2025

8/10 Good

Zhenyu

Stayed 1 night in Jun 2025

4/10 Poor

HUMBERTO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Look My Review

I recently stayed at this hotel and, overall, the experience was disappointing. While the hotel itself is fairly standard, the prices are quite high for what you get. What really stood out—in a negative way—was the customer service. The front desk staff, especially the lady I interacted with, was unfriendly and not helpful at all. It felt like a bother to ask simple questions or request basic assistance. For the cost, I expected much better service and hospitality. I wouldn’t recommend it unless you have no other options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s close to everything. It’s affordable and James the host was nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Destiny

Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
d
Stayed 1 night in Jun 2025

10/10 Excellent

Sarunthorn

Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 2 nights in Jun 2025

2/10 Terrible

Romina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk had a sign saying, “If you don’t like something, let us know and we’ll make it work — guaranteed.” I asked to switch from a King to a Double Queen room — they were sold out, which was fine. But when I asked to change to a different King room due to an unpleasant parking lot view, they refused because I booked through Expedia. Rooms were still showing as available online, yet I was told they were all checked in. Disappointing experience that didn’t match their promise.
Stayed 1 night in Jun 2025

10/10 Excellent

kerri

Stayed 1 night in Jun 2025

8/10 Good

Jong Ro

Stayed 1 night in Jun 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, amenities
Stayed one night. Perfect well decorated
Stayed 1 night in Jun 2025