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SureStay by Best Western Cherokee on the River

2.0 star property

Choose dates to view prices

Photo gallery for SureStay by Best Western Cherokee on the River

Check-in/check-out kiosk
Exterior
Free toiletries, hair dryer, towels
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Museum of the Cherokee Indian
    ‪3 min drive‬
  • Place, Unto These Hills Outdoor Drama
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cherokee

SureStay by Best Western Cherokee on the River places you within a mile (2 km) of Oconaluftee Islands Park and Eastern Cherokee Agency. This 88-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 1.3 miles
  • Cherokee Welcome Center - 3 min drive - 1.7 miles
  • Museum of the Cherokee Indian - 3 min drive - 1.9 miles
  • Unto These Hills Outdoor Drama - 3 min drive - 1.7 miles
  • Oconaluftee Indian Village - 5 min drive - 2.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬5 min drive
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬5 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Waffle House - ‬3 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River features an outdoor pool, WiFi in public areas, and coffee in a common area. Onsite parking is available for a fee. The 24-hour front desk has staff always at the ready. This hotel also has a vending machine.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Lobby
Quality Inn Cherokee Riverside
Downtown Cherokee
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,008 reviews
$86 nightly
The price is $98
May 21 - May 22
Total with taxes and fees
Quality Inn Cherokee Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn River

Comfort Inn River Cherokee

Comfort Inn River Hotel Cherokee

Rodeway Inn River Hotel Cherokee

Rodeway Inn River Cherokee

Rodeway Inn River

Comfort Inn Cherokee Nc

Cherokee Comfort Inn

Rodeway Inn Suites On The River

Rodeway Inn & Suites Cherokee On the River Hotel

Rodeway Inn & Suites Cherokee On the River Cherokee

Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

Frequently asked questions

What is there to do close to SureStay by Best Western Cherokee on the River?

This hotel is located in Cherokee within a short 19-minute walk of Oconaluftee Islands Park. You'll also find Harrahs Cherokee Casino and Museum of the Cherokee Indian within a short drive.

How much does it cost to stay at SureStay by Best Western Cherokee on the River?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Cherokee on the River on May 17, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Cherokee on the River include a casino?

No, SureStay by Best Western Cherokee on the River doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Cherokee on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 01.

Does SureStay by Best Western Cherokee on the River have a restaurant that serves breakfast?

No, SureStay by Best Western Cherokee on the River doesn't have a restaurant that serves breakfast.

Does SureStay by Best Western Cherokee on the River allow pets to stay for free?

No, pets aren't allowed at SureStay by Best Western Cherokee on the River though service animals are welcome.

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1004 reviews
Rating 8 - Good. 335 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was worried the cold weather would be an issue, but the heat worked great!
Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026

2/10 Terrible

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

TARA

Stayed 1 night in Jan 2026

4/10 Poor

Debra

I didn't stay. Room was not what I booked, no microwave or refrigerator. Balcony view of the river was a small porch over looking a small pool. Room had a very strong smell that burned my throat when I walked in. Was told refund had to be given through Expedia since I booked 3rd party. Yes I understand this is a 2 star hotel, but I stay in 2 and 3 star hotel's all the time and they are excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leah

Stayed 2 nights in Dec 2025

4/10 Poor

sherrie

Traveled with group
Disliked: Cleanliness, amenities
The room was so outdated and stained on the furniture and the carpet. The bed , well mattress was like sleeping on the floor. The cherry on top was being woke up by the smell of weed coming in from somewhere. We packed up as fast as we could, the smell was nauseating.
Stayed 1 night in Dec 2025

8/10 Good

Jigar

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good rooms need some upgrades on shower heads and toiletry stuff and also need to add breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Room was not fit to rent. Toilet did not work, no curtains only blinds that let light in, strange stain on chair and bathroom had some kind of debris splashed on wall. Looks like this room was neglected.
Stayed 1 night in Dec 2025

2/10 Terrible

Leonard

Liked: Cleanliness
Disliked: Staff & service, amenities
When .my wife an I arrived for our anniversary getaway at the hotel to check in. The process was ok. But when we got to our room the key wouldn't work. We had went back to the front desk. To get it taken care of. They reprogrammed the key for the second time out of four times total. At this point they sent maintenance man to open the door because none of the keys they tried would work. The maintenance man had informed us there was nothing else they could do until the next morning when he would come back and change the locks to fix the door .What really is an inconvenience got even worse. When We were told they couldn't move us to another room. We had already been dealing with this before being able to get in the room for atleast 1 and a half hours. Also ever time we had to enter our room we had to get the person who was at the front desk tocome open the door. Witch took so long that i had to use the bathroom. And got embarrassed on my anniversary because I had to wait for help to get in my room. Resulting in having to take a shower and get redresssed so my wife and I could proceed with our plans for the evening. P.s. > the door was never fixed during our stay. This was supposed to be a special weekend for me and my wife. It felt more like being babby sat waiting for someone to come let us in to our room at their convenience.
Stayed 2 nights in Dec 2025

6/10 Okay

Chelsea

Stayed 3 nights in Dec 2025

2/10 Terrible

Courtney

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room did not look anything like the pictures. Very old and out dated, shower did not work properly, parts of the wall were rotting and bulging out. The pictures for the inside of the room do not even look like the same place at all. Biggest problem was the smell of the room, musty and moldy. Will not be staying here again. Positive is nothing for broken into.
Stayed 1 night in Dec 2025

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Only balcony view is great, but heater dont work, everything is old, nobody in the front desk more than hour waiting for check in is literally ALONE nobody in front desk in tree times diferent never come back there
Stayed 2 nights in Dec 2025

8/10 Good

troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
how large the room was
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay..... Everything was perfect
Stayed 2 nights in Dec 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities
Not all rooms have refrigerator so I had to be moved to a bigger room which cost more. No breakfast, just coffee and tea. My card key wasn’t working so 2 days I had to get it renewed. Finally my last day the door didn’t open at all. Otherwise the view is fabulous!
Stayed 7 nights in Dec 2025

10/10 Excellent

Nilesh, Matthews

Stayed 1 night in Dec 2025

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel has some age on it but they have upgraded the exterior and interior to a place where this is a solid value. Right on the river the rooms have excellent views from their balconies. The Room 151 was perfect. Great location to the casino. Pete’s Pancake House best place for breakfast.
Stayed 3 nights in Nov 2025

6/10 Okay

Colby

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not bad, a bit bare-bones in terms of amenities but the location is good, price was ok.
Stayed 7 nights in Nov 2025

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room good customer service
Stayed 2 nights in Nov 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was dated but clean. Loved the river in the back. Had a balcony which was great to sit outside and listen to the river and watch the wildlife.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

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