Comfort Suites Concord Mills

2.5 star property
Hotel with free breakfast, near Concord Mills

Choose dates to view prices

Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Lobby
Property grounds
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade, Efficiency)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade, Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade, Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(29 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Concord

Concord Mills is within a mile (2 km) of Comfort Suites Concord Mills, and other popular attractions like Charlotte Motor Speedway are within a few miles (5 km). This 84-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 0.7 miles
  • Concord Mills - 12 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.3 miles
  • Hendrick Motorsports Complex - 3 min drive - 1.7 miles
  • Charlotte Motor Speedway - 4 min drive - 2.7 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cook-Out - ‬2 min walk
  • ‪7-Eleven - ‬6 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Concord Mills
At Comfort Suites Concord Mills, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Frequently asked questions

Is a free cancellation option available at Comfort Suites Concord Mills?

Comfort Suites Concord Mills provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Comfort Suites Concord Mills?

This hotel is located in Concord, a short 17-minute walk from Concord Mills and also 14 minutes on foot from Great Wolf Lodge Water Park. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Is parking available on site at Comfort Suites Concord Mills?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Suites Concord Mills have a casino at the property?

No, Comfort Suites Concord Mills doesn't have a casino.

Is there an indoor pool at Comfort Suites Concord Mills?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Suites Concord Mills?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as free breakfast and a garden.

Are there hot tubs at Comfort Suites Concord Mills?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Concord Mills feature a restaurant that includes a breakfast menu?

Comfort Suites Concord Mills offers free buffet breakfast on weekday mornings though there is no restaurant.

Does Comfort Suites Concord Mills allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Concord Mills though service animals are welcome.

Are there connecting rooms at Comfort Suites Concord Mills?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Comfort Suites Concord Mills?

The closest major airport to Comfort Suites Concord Mills is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.4 mi away (23-minute drive).

Are there rooms with balconies at Comfort Suites Concord Mills?

No, there aren't any guestrooms with balconies at Comfort Suites Concord Mills.

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The hotel was under construction, and this was not noted/communicated to the booking site. The pool was closed- likewise, not disclosed. The main hallways did not appear to have air conditioning, which is an essential in North Carolina in August (or they were just not strong enough). Carpet was ripped up in the stairwells; the elevators were covered in warnings and construction material; the air conditioner in the room was a replacement window unit not strong enough to cool the entire room. For a hotel in this condition, you should not have been charging full price.
Stayed 1 night in Aug 2025

4/10 Poor

Ruth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yuck

No where did it indicate in reservation that it was under renovations. Pictures did not match the actual condition of the room. The smell was unpleasant. Maid woke us up at 930 trying to clean a room we had not checked out of. Would not recommend. Next door is $5 more and looks nicer.
Stayed 1 night in Aug 2025

10/10 Excellent

Hank

Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Shopping

The hotel is old and undergoing renovations. The pool is no longer there. Our room was comfortable albeit dated. Breakfast was adequate. Overall, a fine stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and spacious.
Stayed 1 night in Aug 2025

8/10 Good

Kawanna

Stayed 1 night in May 2025

6/10 Okay

Gordon

Traveled with partner
Liked: Cleanliness, staff & service
So, for those reading this review, please take note that the property was just starting full renovations. I reviewed based on current state. In about 9 months from now (Aug 1 2025) this will be a completely newish hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Yun

Stayed 1 night in Jul 2025

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to switch rooms 2 times! First room 302 tub would not drain water. Second room 206 had mold inside the tub. 202 was barely acceptable but we needed to rest so we dealt with it. Should note that the attendant informed us that she would not move us again if we encountered another issue. Not sure what you call that but it’s not professionalism! This place sucks badly! It’s a dump and they should refund me my hard earned money !
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Carletta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access from I-85. Staff was polite and quick check-in.
Stayed 3 nights in Jul 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

4/10 Poor

Frankie

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Jun 2025

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025