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Hilton Garden Inn Charlotte-Concord

3.0 out of 5.0

Recent guest reviews

Overall, it was okay housekeeping could of done a better job....

This hotel and staff is one of the best I have stayed at just wish it would have been for more than one shirt evening. It sparkles and the staff is outstanding from check in through breakfast. Thank you for making our quick trip an excellent one. Not even the ritz has the level of customer satisfaction that this hotel exhibits. Great job!

Got charged for breakfast! All other neighbor hotels provide complimentary. I was not told upfront. Right in the middle of eating I was served a check.

Impressed with hotel staff. People at front desk were very knowledgeable and friendly.

The hotel was clean and comfortable. Convenient to restaurants, shopping. I would stay there again.

By reserving hotel through Website, my check in was faster then those in line who didnt. Extremely close to Mall and concert. Took shuttle service to concert for $20 per person round trip. Excellent hotel.

Outstanding! It simply was perfect in every way and I would highly, unconditionally recommend it. From arrival, reception, room, food, location & personnel, it was the very best. Most emphatically recommend it.

Room was nice. The view of the roof, vents, and lobby A/C and heating units sent me away that night. Check your view before check in.

Upon check in, Clifton came out of the kitchen with freshly baked muffins they were incredible--we had the Maple Bacon--after all it was vacation time. The staff was courteous and very friendly. Our only complaint was the hard mattresses--after 3 day stay we left with back aches. The location is convenient to many restaurants and the amazing Concord Mills outlet mall. We would stay again in a minute if the mattresses were improved.

We stayed in a King room with a whirlpool, which was excellent. The whirlpool has been kept up with nicely and worked great. However, the bathroom seems to have been neglected in the upkeep. The toilet was very loud and would start making noise on its own quite often. The vent fan in the bathroom (which runs automatically when you turn the light on) does the same thing. The staff was great, the location was perfect, but the upkeep in the bathroom was not quite where it needed to be to warrant five stars.

Friendly staff! Close to concord mills mall and speedway! Indoor pool and hot tub is great! Great value and rooms are clean and spacious! Thank you for a wonderful stay!!!

great place to stay. Personnel were super. Centrally located. Restaurants close as well.

use the hot tub every day very clean just a nice place.

Had change rooms due to a/c not working in the first room. They didn't know how to handle it at first but they figured it out.

This was getaway for a very tired Mom and Dad. We left relaxed and rested. Great place to spend time together and relax with all the feels of home.

Clean room, had all the features I wanted.

the hotel was great. the staff was very friendly. our room was very clean. It was very convenient to the dirt track.

7831 Gateway Ln Nw Concord NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Concord Mills, Hilton Garden Inn Charlotte-Concord is within 2 miles (3 km) of Rocky River Golf Club. This 118-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center. Near the airport, the hotel is also close to Charlotte Motor Speedway and Sea Life Charlotte-Concord.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

Hilton Garden Inn Charlotte-Concord's 118 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer jetted tubs and hair dryers. Other standard amenities include ironing boards and desks.


Property features

Guests of Hilton Garden Inn Charlotte-Concord have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Two queens evolution room

Queen 2 | Sleeps 4

King bed evolution room

King 1 | Sleeps 2

King evolution Jr suite

King 1 | Sleeps 2

King evolution whirlpool room

King 1 | Sleeps 2

Guest reviews for Hilton Garden Inn Charlotte-Concord

Everyone (3) Business (4) Couples (6) Family (3) Friends (1)
3
Everyone

Overall, it was okay housekeeping could of done a better job....

By on Aug 31, 2016

5

wonderful experience all around

Everyone

This hotel and staff is one of the best I have stayed at just wish it would have been for more than one shirt evening. It sparkles and the staff is outstanding from check in through breakfast. Thank you for making our quick trip an excellent one. Not even the ritz has the level of customer satisfaction that this hotel exhibits. Great job!

By , from Culpeper on Jul 7, 2016

4

nice, clean and quiet.

Everyone

Got charged for breakfast! All other neighbor hotels provide complimentary. I was not told upfront. Right in the middle of eating I was served a check.

By , from S.Florida on Mar 24, 2016

4

girl's weekend

GetawayWithFriends

Impressed with hotel staff. People at front desk were very knowledgeable and friendly.

By on Jul 29, 2015

3

good one night experience

BusinessTravelers

The hotel was clean and comfortable. Convenient to restaurants, shopping. I would stay there again.

By on Sep 29, 2014

5

quick check in

Families

By reserving hotel through Website, my check in was faster then those in line who didnt. Extremely close to Mall and concert. Took shuttle service to concert for $20 per person round trip. Excellent hotel.

By on Sep 2, 2014

5

family get together

BusinessTravelers

Outstanding! It simply was perfect in every way and I would highly, unconditionally recommend it. From arrival, reception, room, food, location & personnel, it was the very best. Most emphatically recommend it.

By on Jun 9, 2014

3

view

BusinessTravelers

Room was nice. The view of the roof, vents, and lobby A/C and heating units sent me away that night. Check your view before check in.

By on Mar 21, 2014

4

great staff and location

Families

Upon check in, Clifton came out of the kitchen with freshly baked muffins they were incredible--we had the Maple Bacon--after all it was vacation time. The staff was courteous and very friendly. Our only complaint was the hard mattresses--after 3 day stay we left with back aches. The location is convenient to many restaurants and the amazing Concord Mills outlet mall. We would stay again in a minute if the mattresses were improved.

By on Mar 17, 2014

4

great location and room, but bathroom needs updating

Couples

We stayed in a King room with a whirlpool, which was excellent. The whirlpool has been kept up with nicely and worked great. However, the bathroom seems to have been neglected in the upkeep. The toilet was very loud and would start making noise on its own quite often. The vent fan in the bathroom (which runs automatically when you turn the light on) does the same thing. The staff was great, the location was perfect, but the upkeep in the bathroom was not quite where it needed to be to warrant five stars.

By on Nov 18, 2013