Hilton Garden Inn Charlotte/Concord

3.0 star property
Hotel with free parking, near Great Wolf Lodge Water Park

Choose dates to view prices

Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
Indoor pool
Front of property
In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Concord Mills
    ‪13 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

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Room options

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(7 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room

9.4 out of 10
Exceptional
(36 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

8.8 out of 10
Excellent
(39 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Concord

Hilton Garden Inn Charlotte/Concord places you within a mile (2 km) of popular attractions like Great Wolf Lodge Water Park and Concord Mills. This 3-star hotel welcomes guests with 118 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Great Wolf Lodge Water Park - 13 min walk - 0.7 miles
  • Concord Mills - 13 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.5 miles
  • Hendrick Motorsports Complex - 4 min drive - 1.7 miles
  • Charlotte Motor Speedway - 4 min drive - 2.5 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬4 min walk
  • ‪Burger King - ‬3 min drive

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Great Wolf Lodge Water Park
At Hilton Garden Inn Charlotte/Concord, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Charlotte/Concord?

Hilton Garden Inn Charlotte/Concord provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Charlotte/Concord?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte/Concord on Jul 6, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Garden Inn Charlotte/Concord?

This hotel is located in Concord, a short 16-minute walk from Great Wolf Lodge Water Park and also 19 minutes on foot from Concord Mills. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Is parking available on site at Hilton Garden Inn Charlotte/Concord?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Charlotte/Concord include a casino?

No, Hilton Garden Inn Charlotte/Concord doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Charlotte/Concord?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hilton Garden Inn Charlotte/Concord?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Charlotte/Concord have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Charlotte/Concord have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Charlotte/Concord serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Charlotte/Concord allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Charlotte/Concord for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Charlotte/Concord have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Charlotte/Concord?

The closest major airport to Hilton Garden Inn Charlotte/Concord is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.5 mi away (23-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Charlotte/Concord?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Charlotte/Concord.

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

michael, deerfield beach

Stayed 3 nights in Apr 2025

8/10 Good

Darrell, Louisville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Terri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Will Be ONLY Stay

Arrived for check in to a room booked 3 months prior, and told 2 queen bed rooms were overbooked. I saw why...they got greedy and took in 2 busses of students, with no concern for previous reservations. Told I could check out of a king bed room in the morning, and move to the ACTUAL room I booked. This was not only wildly inconvenient, but would not work for me as I was traveling with expensive, refrigerated medication and had no where to store it between check out and check in later at 3. Asked to speak to manager, and was told he (Carl?) was on the phone. Left my number and went to dinner. Upon return, told he left for the night without calling! There's no manager on property at night!! Asked for a manager to call in the morning. Called at 11:15am, long after arrangements for check out/check in/luggage/medication would have had to be made. Decided that I would have to deal with wrong room (imagine needing 2 queens and having to make a king work for 3 days) as I had no trust for manager/property. We travel to the area twice a year, and will NOT stay there ever again. What a shame...the property os lovely, but poorly managed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laanja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and friendly and the hotel was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Mar 2025

8/10 Good

Georgetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not appealing, but the service was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Sridhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, nice people, restaurant food is AMAZING.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis, Baltimore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Front desk staff was top shelf and so was the bartender.
Stayed 1 night in Feb 2025

10/10 Excellent

Farrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall cleanliness and staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katrina

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely! From the entrance, to the rooms; everything was so quiet, clean, smelled great, and felt like home. The rooms were spacious, upgraded, and pretty. The location is perfect as well. It is close to the highway and there is no shortage of dining options near by.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The hotel charged me for the room at checkout when I was already charged at the booking. When I approached the front desk about the additional charge. The said I needed to contact Expedia. Expedia is doing their best to refund me my money for the additional charge, but the hotel staff seemed to not care at all about the additional charge. I wonder if they would feel that way if it was there money being stolen from them.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and wonderful staff!

Great weekend trip! The room was extremely clean and in a great location! The staff was very accommodating and made us feel welcomed. I would recommend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Nice, comfortable overnight visit while passing through the Charlotte area. Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been wonderful
Stayed 1 night in Jan 2025

8/10 Good

Kindria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and great location. However, the power went out at around 8am and check out is at 12pm. No one came around to notify guests of what was going on, or to see if anyone needed any help. I was staying on the 6th floor in a mobility accessible room. Around 10am I had to manage my way down 6 flights of stairs that were poorly lit. They had 2 glow sticks on each landing but nothing on the stairs. When I got to the bottom floor and turned in my keys I asked if they were going to comp anything to the guests I was told to take the managers card because they hadn’t gotten in yet. A manager should have been on site as soon as they were notified of what was happening. Excellent hotel, but ill prepared for emergency situations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025